Archive 2150s Gives "Fatal Error on Drive #1" with Verify (103764)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q103764 SYMPTOMS
The Archive 2150S tape drive will not perform a backup when the Verify
option is selected. Instead, you receive the error message "Fatal
Error on Drive #1." You can successfully backup and restore files if
this option is not selected.
CAUSE
The tape backup system doesn't have the latest firmware.
RESOLUTION
Contact Archive for a new version of the firmware. The current version
of the firmware that has problems is 21247-005.
Temporary Workaround
Log in under an account that can perform backups. Make sure that the
Windows NT Backup program has been run once under this account. Under
this account start REGEDT32. Change the value for HKEY_CURRENT_USER\
Software\Microsoft\Ntbackup\Backup Engine\Use Fast File Restore:
REG_SZ from 1 to 0.
NOTE: There is a drawback to this workaround. If you try to restore a
file, Backup will search the whole tape for the file instead of going
right to the file.
| Modification Type: | Major | Last Reviewed: | 3/15/2004 |
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| Keywords: | kbHardware KB103764 |
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