Err Msg: Windows Could Not Start...(Missing Ntoskrnl.exe) (103673)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Advanced Server
  • Microsoft BackOffice Small Business Server

This article was previously published under Q103673

SYMPTOMS

When you try to start Windows on a system with IBM OS/2 version 2.x, the following error message is displayed:
Windows could not start because the following file is missing or corrupt: <winnt root>\System32\ Ntoskrnl.exe.

CAUSE

OS/2 Boot Manager creates another primary hard disk partition that is enumerated before any extended partitions.

RESOLUTION

Edit your Boot.ini file and change the partition information by performing the following steps:
  1. Remove the Read Only and System File attributes from the Boot.ini file by typing the following command at an MS-DOS or OS/2 command line:

    Attrib -S -R C:\Boot.ini

  2. Edit the Boot.ini file and change the partition number for Windows. In most cases, you need to increase the partition number by one. A typical Windows line in the Boot.ini file looks similar to the following, where x is the partition number and <ntdir> is the name of the folder into which Windows is installed:

    multi(0)disk(0)rdisk(0)partition(x)\<ntdir>="Windows NT Workstation Version 4.00"

For additional information about the Boot.ini file, click the article number below to view the article in the Microsoft Knowledge Base:

102873 BOOT.INI and ARC Path Naming Conventions and Usag


Modification Type:MajorLast Reviewed:5/6/2003
Keywords:kbsetup KB103673