The following is a simplified algorithm that explains how
Windows account validation is observed to function during network access using
the NTLM protocol. It is using access through the server message block (SMB)
protocol as the example, but it applies to all other server applications that
support NTLM authentication. This discussion does not cover the internal
workings of this process. With this information, you can predict Windows
network logon behavior under deterministic conditions.
When Kerberos is used to authenticate the user and obtain
access to server resources, the process is very different from what NTLM does.
For more information, visit the following Microsoft TechNet Web site:
Remember that the local database is the domain database and the
only database on the domain controllers. But on other servers and all
computers, the local database differs from the domain controller.
Background information
When two Windows
Server 2003-based, Windows XP-based, or Windows 2000-based computers
communicate over a network, they use a high-level
protocol called server message block (SMB). SMB commands are embedded in
the transport protocols, such
as NetBIOS Enhanced User Interface (NetBEUI) or
TCP/IP. For example, when a client computer performs a
NET USE command, an "SMB Session Setup and X" frame is sent out.
In Windows, the "Session
Setup"
SMB includes the user account, a hash function of the encrypted password and
logon domain. A domain
controller
will examine all this information to determine whether the client has
permissions to complete the
NET USE command.
Algorithms
A Windows client computer sends the following command to a server:
NET USE x: \\server\share
The Windows client computer sends a "Session Setup" SMB that
contains its login domain, user account, and password.
The server
examines the domain name or computer name that was specified by the SMB. If the
name is the server's own name, the following algorithm is run:
It checks its own domain database or computer database for
a matching account.
If it finds a matching account then
The SMB password is compared to the domain database password or the computer database password.
If the password matches then
The command completed successfully.
If the password does NOT match then
The user is prompted for a password.
The password is retested as above.
System error 1326 has occurred. Logon failure: unknown
user name or bad password.
End
If it does NOT find the account in the domain Security Accounts Manager (SAM) database or computer SAM database then
Guest permissions are tested.
If the guest account is enabled
The command completed successfully.
If the guest account is disabled
(* See Note a).
The user is prompted for a password.
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If the domain specified in the SMB is one that the server trusts,
the following algorithm is run:
The server will do pass-through authentication. The
network logon request will be sent to a server that has a domain controller role in the
specified trusted domain.
If a secure channel is not set up, the following
algorithm is run:
The trusted domain controller checks its own domain database
for a matching account.
If the trusted domain controller finds a matching account, then
NOT for Windows 2000 and later versions:
It determines whether the account is a local or global account.
If the account is local, then
Guest permissions on the original server are tested.
If the guest account is enabled
The command completed successfully.
If the guest account is disabled
(* See Note a) The user is prompted for a password.
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If the account is global (the only option for Active Directory)
The SMB password is compared to the domain database
password.
If the password matches, then
The command completed successfully.
(* See Note b)
If the password does NOT match, then
The user is prompted for a password.
The password is retested as above.
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If the trusted domain controller does NOT find the account in the trusted domain controller
database, then
Guest permissions are tested on the original server, not the trusted domain. (* See Note c)
If the guest account is enabled
The user will have original server guest access.
The command completed successfully.
If the guest account is disabled
(* See Note a) The user is prompted for a password.
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If the domain specified in the SMB is unknown by the server, for
example, if a domain was specified but was not recognized by the server as a
trusted domain or its domain controller, the following algorithm is run:
It will check its own account database for
a matching account
If the server finds a matching account, then
The SMB password is compared to the domain database password or the computer database password.
If the password matches, then
The command completed successfully.
If the password does NOT match, then
The user is prompted for a password.
The password is retested as above.
System error 1326 has occurred. Logon failure: unknown
user name or bad password.
End
If it does NOT find the account in the domain database then
guest permissions are tested.
If the guest account is enabled
The command completed successfully.
If the guest account is disabled
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If the domain that is specified in the SMB is NULL, that is, no
domain is specified, the following algorithm is run:
The server will treat this a local network logon. The server
will test for a matching account in its own database.
If it finds a matching account, then
The SMB password is compared to the SAM database password.
If the password matches, then
The command completed successfully.
If the password does NOT match, then
The user is prompted for a password.
The password is retested as above.
System error 1326 has occurred. Logon failure: unknown
user name or bad password.
End
If it does NOT find the account in the local SAM database AND
LsaLookupRestrictIsolatedNameLevel=0, then (* See Note d)
The server will simultaneously ask each domain that it trusts whether it has account that
matches the SMB account.
The first trusted domain to reply is sent a request to
perform pass-through authentication of the client
information.
The trusted domain will look in its own database.
If an account that matches the SMB account is found, then
The trusted domain determines whether the account is a local or global
account.
Not for Windows 2000 and later versions:
If the account is local then
Guest permissions on the original server are tested.
If the guest account is enabled
The command completed successfully.
If the guest account is disabled
The user will be prompted for a password.
Regardless of what password is entered, the user will receive
"Error 5: Access has been denied."
End
If the account is global (the only option for Active Directory)
The password that was specified in the SMB is compared
to the SAM database password.
If the password matches, then
The command completed successfully.
If the password does NOT match, then
The user is prompted for a password.
The password is retested as above.
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
If no trusted domains respond to the request to identify the
account, then
Guest permissions are tested on the original server,
not the trusted server.
If the guest account is enabled
The command completed successfully.
If the guest account is disabled
System error 1326 has occurred. Logon failure:
unknown user name or bad password.
End
Notes
- If the guest account is disabled and the user does not have
an account, the server will still request a password. Although no password will
meet its requirements, the server will still request a password as a security
measure. This security measure insures that an unauthorized user cannot tell
the difference between a case where an account exists and when the account does
not exist. The user will always be prompted for a password regardless of
whether the account exists.
- At this point, the following information is returned from
the trusted domain in the response: Domain SID, User ID, Global Groups
Memberships, Logon Time, Logoff Time, KickOffTime, Full Name, Password LastSet,
Password Can Change Flag, Password Must Change Flag, User Script, Profile Path,
Home Directory, and Bad Password Count.
- If no account is found on the trusted domain, the
operating system must use the local guest account to guarantee consistent behavior
for authentication against the server.
- For more
information about how to restrict the lookup of isolated names in external
trusted domains by using the LsaLookupRestrictIsolatedNameLevel registry entry,
click the following article number to view the article in the Microsoft
Knowledge Base:
818024
How to restrict the lookup of isolated names in external trusted domains by using the LsaLookupRestrictIsolatedNameLevel registry entry
- Guest accounts on trusted domains will never be
available.
- The actual, internal process is more complex than the
algorithms that are described here.
- These algorithms do not discuss the actual mechanics of
pass-through authentication.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
102716
NTLM user authentication in Windows
- These algorithms do not discuss the password encryption
process that is used in Windows Server 2003, Windows XP, and Windows 2000. A binary large object (BLOB) derived from a
one-way password hash is sent as part of the authentication request. The
content of this BLOB will depend on the authentication protocol chosen for the
logon.
- This article does not discuss the internal workings of the
Microsoft Authentication Module.
- These algorithms assume that the guest account, when
enabled, has no password. By default, the guest account does not have a
password in Windows Server 2003, Windows XP, and Windows 2000. If a guest
account password is specified, the user password that is sent in the SMB must
match that guest account password.
Examples
The following are examples of these algorithms in action.
Example 1
You are logged on to the computer by using the same account name
and password that is in the SCRATCH-DOMAIN domain account database. When you
run the
NET USE \\SCRATCH command for the domain controller for the SCRATCH-DOMAIN domain,
the command is completed successfully. When you run the
NET USE \\NET command for the domain controller that trusts the SCRATCH-DOMAIN
domain, you receive the following error message:
System
error 1326 has occurred. Logon failure: unknown user name or bad
password.
The \SCRATCH-DOMAIN\USER1 account has permissions on
\\NET.
Note This example assumes the following configurations.
ConfigurationsComputer that has a local security authority:
-Login account: USER1
-Password: PSW1
-Login Domain: LOCAL1
Active Directory domain controller:
-Server Name: NET</WWITEM>
-Domain: NET-DOMAIN</WWITEM>
-Trust: NET-DOMAIN Trust SCRATCH-DOMAIN (Therefore,
accounts on SCRATCH-DOMAIN can be granted permissions
in the NET- DOMAIN).
The
NET-DOMAIN domain:
- The domain account database for the NET-DOMAIN domain does
not contain an account for USER1.
- The guest account is disabled.
Windows Server 2003:
-Server Name: SCRATCH
-Domain: SCRATCH-DOMAIN
-Domain Database contains account: USER1
-Domain Database contains password: PSW1
In this example, the computer is logged on to its local domain,
not the SCRATCH-DOMAIN domain where the computer's domain account resides.
Example 2
When you run the
NET USE x:
\\NET\share command, the following steps occur:
- The
computer sends out the following in the "Session Setup" SMB:
account =
"USER1"
password = "PSW1"
domain = "LOCAL1" - The \\NET server receives the SMB and looked at the account
name.
- The server examines its local domain account database and
does not find a match.
- The server then examines the SMB domain name.
- The server does not trust "LOCAL1," so the server does not
check its trusted domains.
- The server then checks its guest account.
- The guest account is disabled so the "System error 1326 has
occurred. Logon failure: unknown user name or bad password." error message is
generated.
Example 3
When you run the
NET USE x: \\SCRATCH\sharecommand, the following steps occur:
- The
computer sends out the following in the "Session Setup" SMB:
account =
"USER1"
password = "PSW1"
domain = "LOCAL1" - The \\SCRATCH server receives the SMB and examines the
account name.
- The server examines its local domain account database and
finds a match.
- The server then compares the SMB password to the domain
account password.
- The passwords match. Therefore, the "Command Completes
Successfully" message is generated.
In Example 2 and Example 3, the trust relationship is
unavailable. If the computer had been logged on to the SCRATCH-DOMAIN domain,
the
NET USE x:
\\NET\share command would have been successful.
The ideal
solution is to have all computers log on to a domain.
In order to log on, the user must specify the domain, account, and password.
After you do this, all
NET USE-type commands will pass the correct domain, account, and password
information. Administrators should try to avoid duplicate accounts on both
computers and multiple domains. Windows Server 2003-based, Windows XP-based,
and Windows 2000-based computers help avoid this configuration by using
trusts between domains and by
using members that can use domain databases.
Workaround
There is one workaround that can be used in these cases. From the
computer, you could run the following command:
NET USE X: \\NET\SHARE /USER:SCRATCH-DOMAIN\USER1 PSW1
In this command, the follow is true:
- \\NET = The computer name of the domain controller being accessed.
- \SHARE = The share name.
- /USER: command line parameter that lets you specify the domain,
account and password that should be specified in the "Session Setup"
SMB.
- SCRATCH-DOMAIN = Domain name of the domain where the user
account resides.
- \USER1 = account to be validated against.
- PSW1 = password that matches account on the domain.
For more information about this command, type the following at
the command prompt:
NULL domain names
The Microsoft
SMB
client that
is included in Windows Server 2003, Windows XP, and Windows 2000 sends NULL domain
names in the "Session
Setup SMB [x73]"
SMB. The
Microsoft SMB client handles the domain name by specifying the logon domain name and by
sending a NULL character if the domain name is not specified in the
NET USE command. The
Microsoft SMB client will also exhibit the behavior
described in Example 1.
Notes
- The default domain name is specified in the LANMAN.INI file
on the "DOMAIN =" line. This can be overridden by the /DOMAIN: switch with the NET
LOGON command.
- There are typically two representations for "NULL" in the
SMB: A zero-length domain name and a one-byte domain name that consists of the
question mark character (?). The SMB server catches the question mark and translates it
to NULL before passing it to the local security authority (LSA).
Troubleshooting
A good tip for troubleshooting network access problems is to
enable auditing by doing the following.
Windows
2000 and later versions of Windows 2000-based domain controllers
- From the Administrative Tools on a domain controller, start
Active Directory Users and Computers.
- Right-click Domain Controllers OU, and
then click Properties.
- On the Group Policy tab, double-click
Default Domain Controller Policy.
- In the Policy Editor, click Computer
Settings, click Windows Settings, click
Security Settings, click Local Policies, and
then click Audit Policy.
- Select the Logon and Account Logon Success
option and the Failure option.
Domain settings for Windows 2000 servers and members
- From the Administrative Tools on a domain controller, start
Active Directory Users and Computers.
- Right-click the domain name, and then click
Properties.
- On the Group Policy tab, double-click
Default Domain Policy.
- In the Policy Editor, click Computer
Settings, click Windows Settings, click
Security Settings, click Local Policies, and
then click Audit Policy.
- Select the Logon and Account Logon Success
option and the Failure option.
Local settings for Windows 2000 servers and members
- From the Administrative Tools, start Local Security
Policy.
- Open Audit Policy.
- Select the Logon and Account Logon Success
option and the Failure option.
Now, any time that a network user accesses this server
remotely, an audit trail will be logged in Event Viewer. To see these events in
Event Viewer, click
Security in the
Log menu.
For more information about trust relationships, pass-through authentication,
user permissions, and domain logins, see the "Technical Overview of Windows Server 2003 Security Services."
To do this, visit the following Microsoft Web site: