PC WRmt: Mail Remote for Windows Doesn't Accept Incoming Calls (103384)
The information in this article applies to:
- Microsoft Mail Remote for Windows 3.2
This article was previously published under Q103384 SUMMARY
Version 3.2 of Microsoft Mail Remote for Windows provides no way to accept
incoming calls from the External Mail program. Windows Remote users can
only be set up as Request and not as Call/Request.
Versions of the Mail Remote client earlier than version 3.2 support the use
of the Listen program. The Listen program is a terminate-and-stay-resident
(TSR) program that allows the user's machine to interrogate the phone line
for incoming mail from the External Mail program while the user operates
other programs on his or her machine. In this case, the Mail administrator
would set up the user to be a Call/Request user (this procedure is
explained in Chapter 10 of the Microsoft Mail version 3.2 "Administrator's
Guide").
In the Mail Remote for Windows client, the Listen program is no longer
supported because of the nature of the interaction between Windows and most
TSR programs. The user therefore cannot be set up as a Call/Request user
because there is no way for Mail Remote for Windows to receive the calls.
| Modification Type: | Minor | Last Reviewed: | 7/13/2004 |
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| Keywords: | KB103384 |
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