PC Ext: Missing .XTN File Causes Errors in External 3.2 (103383)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q103383 SYMPTOMS
Version 3.2 of Microsoft Mail for PC Networks reports the following
error when you try to initialize the External Mail program
(EXTERNAL.EXE) from a postoffice that is missing an .XTN file:
Postoffice record retrieval failed, file: xxxxxxxx
The error will be in the log file or on the screen only if you specify
the -V or LogVerbose command-line option. If you do not specify the
LogVerbose option, External will appear to hang after testing
permanent and dynamic drive connections, and will not initialize the
postoffices that correspond to the missing .XTN files.
If you specify the -Q1 option, the above error will be logged and the
following error will also appear:
Failure initializing postoffice list at NET/PO
RESOLUTION
Create a new .XTN file called xxxxxxxx.XTN, where xxxxxxxx is the file
not found by External, or restore the .XTN file from the last backup.
| Modification Type: | Major | Last Reviewed: | 6/28/2004 |
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| Keywords: | KB103383 |
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