Mac Srv: User Name Retained in Group After User Is Removed (102933)
The information in this article applies to:
- Microsoft Mail for AppleTalk Networks 3.0
- Microsoft Mail for AppleTalk Networks 3.1
This article was previously published under Q102933 SYMPTOMS
In versions 3.0 and 3.1 of Microsoft Mail for AppleTalk Networks,
groups defined by the network manager may contain users that were
recently removed from the mail system. (To reveal a user who was
removed, select the specific group from the addressing screen and
click Details.)
Mail messages addressed to the group will be correctly delivered to
any valid user accounts. At the same time, the message will be ignored
for the user whose account was removed. However, no error message is
returned to the sender of the message.
In addition, if the same user name is added to the mail system again,
that user name will propagate to other servers and will be displayed
in the All List. At the same time, the "old" account information is
still displayed in the group details. This may confuse some users
because the listing in the group details does not refer to the newly
created user; rather, it refers incorrectly to the previously removed
user.
CAUSE
These symptoms occur if a user is added to a group and is then removed
from the group server's All List before the group's changes propagate
to other servers. The user name will be retained in the group
definition even though the user has been deleted.
Specifically, if the group definition propagates to the All List
before the request to delete the user, the user will correctly be
removed from the All List, and thus the group as well. However, if the
user is removed from the All list before the new (or modified) group
definition arrives, or if the user is deleted before he or she is
added to the group server's All List, the Mail server does not check
the members of the groups to make sure they still exist. Therefore, it
is possible to encounter a case where a group contains members who no
longer exist as local users on any server.
RESOLUTION
To resolve this problem, the network manager must modify any groups
the old user appears in. This modification must take place on each
server where the group was originally defined. Once the old user name
definition is removed, the group details will display correctly.
Additionally, the network manager can then add the new user
definition.
| Modification Type: | Major | Last Reviewed: | 10/23/2003 |
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| Keywords: | KB102933 |
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