Setup Fails to Disable Driver If Not Currently Installed (102508)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q102508 SYMPTOMS
When you start your computer, the system tries to load an incompatible
video driver unnecessarily, then creates an event log entry saying
that the driver didn't load.
CAUSE
If you use maintenance mode Setup to try to install a video driver
that doesn't work on your system, the driver won't load and Setup
loads VGA instead. If you later use Setup to choose a different video
driver, Setup first locates and disables non-VGA drivers, but it
misses the miniport for the previously attempted driver because the
driver was never loaded. When you start the system later, it tries to
load the incompatible driver because its miniport is still enabled. It
fails to load the driver and returns an event log entry reporting
this situation.
WORKAROUND
If you can identify which miniport isn't loading, you can load
REGEDT32 and disable the driver manually by setting the Start value
under the miniport services entry to 4. The error above is not fatal,
nor does it cause any message to be displayed (no error message is
displayed because Setup marks the video services entry ErrorType as
ErrorIgnore). You can ignore the Error log entries it causes and use
EVENTVIEWER to clear the log file if it gets too full.
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | kbother KB102508 |
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