Hardware Troubleshooting: Cold Booting Versus Warm Booting (102228)
The information in this article applies to:
- Microsoft MS-DOS operating system 6.0
- Microsoft MS-DOS operating system 6.2
- Microsoft MS-DOS operating system 6.21
- Microsoft Windows 3.0
- Microsoft Windows 3.0a
- Microsoft Windows 3.1
- Microsoft Windows 3.11
- Microsoft Windows for Workgroups 3.1
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q102228
3.00 3.00a 3.10 3.11 | 6.00 6.20 6.21
WINDOWS | MS-DOS
kbhw kbtshoot
SUMMARY
When troubleshooting hardware issues, using the power on/off switch yields
the most consistent testing procedure. If you suspect a hardware problem,
particularly an adapter card problem, using the power switch, rather than
the CTRL+ALT+DEL key combination or the Reset button, is recommended.
MORE INFORMATION
A warm boot, accomplished by pressing the CTRL+ALT+DEL key combination,
restarts the computer through the INT19h ROM BIOS routine. This warm-boot
procedure usually does not go through the complete boot process; generally,
it skips the power-on self test (POST) to save time. In addition, a warm
boot frequently fails to reset all adapters in the computer's adapter
slots.
If you use the Reset button to cold boot the computer, it generally
restarts the boot process, including the POST. However, this procedure does
not necessarily discontinue power to the motherboard. If the power is not
interrupted, the cold boot may fail to reset all adapters in the computer's
adapter slots.
To ensure that all adapters are properly reset, you should use the power
switch to turn the computer off. Leaving the power off for ten seconds
ensures that all the capacitors on the motherboard have time to discharge
and should also give the hard disk drive a chance to stop spinning.
NOTE: Using other reboot methods, such as CTRL+ALT+DEL or the Reset
button, is acceptable when a hardware problem is not suspected.
If you are using a write-behind cache, ensure the contents of the cache
have been written to the disk before using the power on/off switch. When
using SMARTDRV.EXE version 4.0 or later, typing smartdrv /c accomplishes this.
Modification Type: | Minor | Last Reviewed: | 7/7/2005 |
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Keywords: | KB102228 |
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