Network Popups May Not Appear When Screen Saver Is Active (102219)

SYMPTOMS

On a machine running Windows NT that has the Screen Saver activated, if the machine receives a net popup, a beep will sound when it arrives but when the screen is restored (by moving the mouse or striking a key), the popup will not appear.

This problem does not occur with 16-bit screen savers, 32-bit screen savers in Test mode, or when Password Protection is activated.

RESOLUTION

To receive the popup, send another popup to the machine while the Screen Saver is inactive. To accomplish this, send yourself a popup by starting CMD.EXE and issuing the command

NET SEND name message

where:

   name     Is the username, computer name, or messaging name to send the
            message to. If the name is a computer name that contains blank
            characters, enclose the alias in quotation marks (" ").

   -and-

   message  Is the text you want to send as a message.

Once the second message is sent, both popups will appear.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.