Mac Wkst: QuickMail Displayed Using Mail-Enabled Applications (102123)


The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 3.0
  • Microsoft Mail for AppleTalk Networks 3.1
  • Microsoft Mail for AppleTalk Networks 3.1a
  • Microsoft Mail for AppleTalk Networks 3.1c
  • Microsoft Mail for AppleTalk Networks 3.1d
This article was previously published under Q102123

SYMPTOMS

When using mail-enabled applications such as Microsoft Word and Microsoft Excel on a workstation that has Microsoft Mail for AppleTalk Networks and CE Software's QuickMail installed, QuickMail is displayed, rather than Microsoft Mail.

CAUSE

CE has written the QuickMail application to activate before Microsoft Mail. Therefore, if you have both Microsoft Mail and QuickMail installed on your system, the QuickMail program will activate before Microsoft Mail.

RESOLUTION

There is no known workaround to this problem.

STATUS

Microsoft has confirmed this to be a problem with CE Software's QuickMail. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The product included here, CE Software's QuickMail, is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:KB102123
©2004 Microsoft Corporation. All rights reserved.