Wangtek Tape Drives Require Firmware Version 73j or Later (102042)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q102042

SUMMARY

Wangtek Tape 5525es tape drives require firmware version 73j or later for use with Windows NT. Earlier versions of the firmware failed when tested with Windows NT. For example, firmware version 17G used with NTBackup results in the following error message
BACKUP ERROR
Unable to read the tape in drive 1.
followed by:
TAPE DRIVE ERROR DETECTED
A tape device has been detected, and tape driver started. However, the tape device is not responding.
To upgrade your firmware, call Tecmar Technologies Inc. technical support at (800) 992-9916. Select option 3 to speak with a Support Professional. You will be asked for your assy number.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbHardware KB102042
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