Encarta Err Msg: The Necessary Text Fonts Are Not Available (101045)

SYMPTOMS

You may receive one of the following error messages when you start Encarta:

Error on startup
There is a problem starting Encarta:
The necessary text fonts are not available.

-or-

Error On Startup. There is a problem starting Encarta. Stop. The Dictionary cannot be found. This may be due to a corrupted encarta.ini file. Encarta can still run, but without the dictionary.

RESOLUTION

If you have just installed Encarta, you must restart Windows. If restarting Windows doesn't solve your problem, run Encarta Setup again from the compact disc (CD) or perform a manual Encarta setup.

For manual setup steps, query on the following words in the Microsoft Knowledge Base:

Encarta and manual and installation and instructions

NOTE: This error may occur also if the attributes for V5sp.Fon and V6sp.Fon are set to read-only. The solution is to remove the read-only attributes, recopy the *.fon files from the Fonts folder (directory) on the Encarta CD to the Windows System folder and exit and restart Windows.

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

MORE INFORMATION

This error message appears if any of the fonts that Encarta Setup installs and uses are not present in the Windows System folder.

These fonts include:

Encarta 1993 or 1994

V1sp.fon
V2sp.fon
V3sp.fon
V4sp.fon
V5sp.fon
V6sp.fon
V7sp.fon

Encarta 1995

Arial.ttf
Msref1.ttf
Msref2.ttf
Phonetic.ttf
Symbol.ttf

Encarta 96 Encyclopedia

Arial.ttf
Msgeotr1.ttf
Msgeotr2.ttf
Msref1.ttf
Msref2.ttf
Phonetic.fon
Symbol.ttf