Print Queues and Their Associated Shares Disappear (100578)


The information in this article applies to:

  • Microsoft LAN Manager 2.2
This article was previously published under Q100578

SYMPTOMS

Print queues and their associated shares disappear after a couple hours.

CAUSE

This may be because you upgraded to LAN Manager 2.2 but did not upgrade OS/2. The HPFS386 that ships with LAN Manager 2.2 is slightly different than what shipped in earlier versions and may cause problems.

Other possibilities include:

  1. The controller does not have the correct bid.
  2. The SRVAUTO.PRO file is corrupted or contains invalid entries.
  3. HPREDIR is being used for a network printer.

RESOLUTION

As a possible workaround, you can reformat and install the OS/2 version that ships with LAN Manager 2.2 OS/2. Before reformatting the drive, ensure that you retain all your data by running Detach from within the Net Administrator user interface. Once you have done this, locate and backup these files: 
   NETACC.BKP
   NETAUD.BKP
   ACLBAKx.ACL
where x is each drive that was backed up.

For other possible causes:

  1. Make sure the controller has the correct bid.
  2. If you suspect Srvauto.pro file, try using a backup copy, if you have one that contains all of the correct shares.
  3. If you are using HPREDIR for a network printer, re-install it and rebuild the queues and shares.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:KB100578
©2003 Microsoft Corporation. All rights reserved.