3.10.3 OSEM Notification (formerly PRS CSG/QSAP)
WEBES can be enabled to send notifications to Open Service Event Manager (OSEM). OSEM has replaced the Customer Service Gateway (CSG, formerly known as Qualified Service Access Point or QSAP) function of Proactive Remote Services (PRS). The PRS product has now retired in favor of HP ISEE (see section 3.10.1) as the remote support tool for notifying HP customer support. OSEM provides local support similar to the remote support previously provided by PRS CSG/QSAP. You can configure WEBES to send notifications to OSEM in the same manner you would have previously configured WEBES to send notifications to PRS CSG/QSAP.
The desta qsap command enables or disables OSEM notifications. The command name is still qsap even though the product has changed. WEBES sends notifications to OSEM using the same protocol it sent to CSG/QSAP.
desta qsap on desta qsap offSee Section 11.5.1 "Open Service Event Manager" for more information.