3.10.4  SICL/ACHS/DSNlink Notification

The HP DSNlink product has retired and is no longer supported by HP. You may still enable this form of notification, and WEBES will send out notifications using the DSNlink software if it is installed on the system, but the notifications are not likely to arrive at any HP Services call center. Use ISEE (see Section 3.10.1) instead for fully-supported notifications to HP Services.

The WEBES Automated Call Handling System (ACHS), also known as System-Initiated Call Logging (SICL), uses HP DSNlink software to securely transmit problem reports to HP Services (before DSNlink's retirement). The desta sicl command enables or disables SICL notifications.

desta sicl on
desta sicl off

See Section 10.4.1 "System Initiated Call Logging" for more information.

Note


The SICL command is changed from wsea sicl to desta sicl in an earlier release. Both commands are not supported in WEBES now and may be removed in a future release.