2.5 Log Files
WEBES processes log warning or informational messages to special log files or to the terminal window. (These log files are different from the system binary event log files that SEA interprets and analyzes as part of its normal operation.)
If SEA is not responding as expected, check the log files for messages that may help you restart or recover. You also can copy the files to new filenames so that they are not overwritten, and you can send files to your service provider for review.
For commonly-encountered log messages, see Appendix D or the WEBES Release Notes. The format of each message is the same for all platforms; however, the file locations differ depending on operating system.
2.5.1 Tru64 UNIX
The Director and web interface log standard output and error messages to:
/usr/opt/hp/svctools/specific/webes/logs/desta_dir.logThe Director appends to this log file each time it is started.
WEBES and the WEBES installer write additional log files containing information that might be useful to WEBES product support personnel when diagnosing a problem with WEBES or any of its component tools. These log files are stored in the following directories:
/usr/opt/hp/svctools/specific/ca/logs /usr/opt/hp/svctools/specific/wccproxy/logs /usr/opt/hp/svctools/specific/webes/logs2.5.2 HP-UX
The Director and web interface log standard output and error messages to:
/opt/hp/svctools/specific/webes/logs/desta_dir.logThe Director appends to this log file each time it is started.
WEBES and the WEBES installer write additional log files containing information that might be useful to WEBES product support personnel when diagnosing a problem with WEBES or any of its component tools. These log files are stored in the following directories:
/opt/hp/svctools/specific/ca/logs /opt/hp/svctools/specific/wccproxy/logs /opt/hp/svctools/specific/webes/logs2.5.3 Linux
The Director and web interface log standard output and error messages to:
/usr/opt/hp/svctools/specific/webes/logs/desta_dir.logThe Director appends to this log file each time it is started.
WEBES and the WEBES installer write additional log files containing information that might be useful to WEBES product support personnel when diagnosing a problem with WEBES or any of its component tools. These log files are stored in the following directories:
/usr/opt/hp/svctools/specific/ca/logs /usr/opt/hp/svctools/specific/wccproxy/logs /usr/opt/hp/svctools/specific/webes/logs2.5.4 OpenVMS
The Director and web interface log standard output and error messages to:
SVCTOOLS_HOME:[SPECIFIC.WEBES.LOGS]DESTA_DIR.LOGThe Director creates a new log file each time it is started. The previous log file is saved as:
DESTA_DIR.LOG;nWhere n is the previous version number of the OpenVMS filename.
WEBES and the WEBES installer write additional log files containing information that might be useful to WEBES product support personnel when diagnosing a problem with WEBES or any of its component tools. These log files are stored in the following directories:
SVCTOOLS_HOME:[SPECIFIC.CA.LOGS] SVCTOOLS_HOME:[SPECIFIC.WCCPROXY.LOGS] SVCTOOLS_HOME:[SPECIFIC.WEBES.LOGS]2.5.5 Windows
These locations assume that SEA was installed to the default directory; if this is not the case, the path will match the chosen install directory.
The Director and web interface log standard output messages to:
C:\Program Files\hp\svctools\specific\webes\logs\director_out.txtThe Director's standard error messages are logged to:
C:\Program Files\hp\svctools\specific\webes\logs\director_err.txtThe Director creates new log files each time it is started. The previous log files are renamed to director_err.txt.bck and director_out.txt.bck, overwriting any previous versions of those files.
WEBES and the WEBES installer write additional log files containing information that might be useful to WEBES product support personnel when diagnosing a problem with WEBES or any of its component tools. These log files are stored in the following directories:
C:\Program Files\hp\svctools\specific\ca\logs C:\Program Files\hp\svctools\specific\desta\logs C:\Program Files\hp\svctools\specific\wccproxy\logs C:\Program Files\hp\svctools\specific\webes\logs2.5.6 Logging Level
The warning or informational messages logged by WEBES processes are stored in the Director log files as previously described. A minimum severity level, or logging level, determines the lowest priority of message that will be written to these files. Only messages that meet or exceed the minimum severity level are written to the Director log files.