BASEstartm Classic DAS
for OMNItm Software
Installation and User's Guide


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2.4 Tracing OSI Messages

The tracing facility enables you to see if, and what actually is send out and received from OpenVMS on the OSI stack.

You could invoke the Common Trace Facility for a full and live trace by typing:


$ TRACE 
CTF> START/LIVE/FULL "OSITP CR MESSAGES *" 

The above trace will trace all connect request protocol data units.

See DECnet/OSI for VMS CTF Use for a further description of the Common Trace Facility, tracepoints supported and the output generated.

2.5 Failures During Product Use

If an error occurs while this product is in use and you believe the error is caused by a problem with the product, take one of the following actions:

When you submit an SPR, take the following steps:

  1. Describe as accurately as possible the circumstances and state of the system when the problem occurred. Include the description and version number of the product being used. Demonstrate the problem with specific examples.
  2. Reduce the problem to as small a size as possible.
  3. Remember to include listings of any command files, INCLUDE files, or relevant data files, and so forth.
  4. Report only one problem per SPR. This will facilitate a faster response.
  5. Mail the SPR package to Compaq.


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