TITLE: Microsoft Windows XP Fix for System Restore (Q835409)

VERSION: 1.00 Rev. A
DESCRIPTION:
This SoftPaq contains a Microsoft XP fix for the listed desktop models and 
operating systems. This fix (from Microsoft QFE 835409) must be applied to any 
listed desktop running the Windows XP Service Pack 1 (SP1) or Windows XP 
Service Pack 1a (SP1a) operating system BEFORE upgrading the desktop to Windows 
XP Service Pack 2 (SP2) operating system.

This SoftPaq resolves an issue that occurs when a user upgrades to Windows XP 
SP2 and, thereafter, restores a Windows XP SP1 Restore Point. Previous to this 
fix, the user was restored to the Windows XP SP1 operating system, eliminating 
the possibility of returning to Windows XP SP2 by using any of the restore 
points under the Windows XP SP2 System Restore function.

PURPOSE: Critical
SOFTPAQ NUMBER: SP28454
SUPERSEDES: None
EFFECTIVE DATE: August 1, 2004
CATEGORY: Operating System - Enhancements and QFEs
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

PRODUCT MODEL(S):
Compaq D315 business PC: All Models
Compaq Evo D300 Convertible Minitower: All Models
Compaq Evo D300 Convertible Minitower: All Models
Compaq Evo D300 Desktop: All Models
Compaq Evo D300 Desktop: All Models
Compaq Evo D300 Small Form Factor: All Models
Compaq Evo D300 Small Form Factor: All Models
Compaq Evo D300 Small Form Factor: All Models
Compaq Evo D300s Small Form Factor: All Models
Compaq Evo D300v Microtower: All Models
Compaq Evo D300v Microtower: All Models
Compaq Evo D310 Desktop: All Models
Compaq Evo D310 Desktop: All Models
Compaq Evo D310 Micro-desktop: All Models
Compaq Evo D310 Microtower: All Models
Compaq Evo D310 Microtower: All Models
Compaq Evo D310 Slim Tower: All Models
Compaq Evo D311 Desktop: All Models
Compaq Evo D311 Microtower: All Models
Compaq Evo D320 Desktop: All Models
Compaq Evo D320 Microtower: All Models
Compaq Evo D320 Slim Tower: All Models
Compaq Evo D380 Microtower: All Models
Compaq Evo D380mx Desktop: All Models
Compaq Evo D381mx Desktop: All Models
Compaq Evo D500 Convertible Minitower: All Models
Compaq Evo D500 Desktop: All Models
Compaq Evo D500 Small Form Factor: All Models
Compaq Evo D510 Convertible Minitower: All Models
Compaq Evo D510 e-pc: All Models
Compaq Evo D510 USDT: All Models
Compaq Evo D510 USDT: All Models
HP bc1000: All Models
HP Business Desktop d335: All Models
HP Business Desktop d335: All Models
HP Business Desktop d335: All Models
HP Compaq d212 microtower: All Models
HP Compaq d220 microtower: All Models
HP Compaq d230 microtower: All Models
HP Compaq d240 microtower: All Models
HP Compaq d248 microtower: All Models
HP Compaq d260 microtower: All Models
HP Compaq d330 desktop: All Models
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d338 microtower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP Compaq d538 convertible minitower: All Models
HP Compaq d538 small form factor: All Models
HP Compaq dc5000 microtower: All Models
HP Compaq dc5000 small form factor: All Models
HP Compaq dc7100 convertible minitower: All Models
HP Compaq dc7100 small form factor: All Models
HP Compaq dx2000 microtower: All Models
HP Compaq dx2000 slim tower: All Models
HP Compaq dx6100 microtower: All Models
HP Compaq dx6100 slim tower: All Models
HP d325 microtower: All Models
HP d325 slim tower: All Models
HP dx6050 microtower: All Models
HP RP5000: All Models

OPERATING SYSTEM(S): 
Windows XP Home Edition
Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 
- Provides the solution for a known Microsoft Windows XP System Restore issue.

IMPORTANT: This SoftPaq must be installed on any listed desktop running the 
Windows XP SP1 or Windows XP SP1a operating system BEFORE upgrading the desktop 
to Windows XP SP2.

PREREQUISITES: 
N/A

HOW TO USE: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.



Copyright (c) 2004 Hewlett-Packard Development Company, L.P.