SOFTPAQ NUMBER: SP2753 PART NUMBER: N/A FILE NAME: PATCH.EXE TITLE: Upgrade Compaq Insight Management Agents for NT VERSION: 3.20B LANGUAGE: English CATEGORY: Software Solutions/Servers PRODUCTS AFFECTED: Any Compaq server running Compaq Insight Management Agents Version 3.20 OPERATING SYSTEM: Microsoft Windows NT Version 4.0 with Service Pack 2 EFFECTIVE DATE: 24 Jan 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A PREREQUISITE: Requires a licensed copy of Compaq Insight Agents Version 3.20 for each server to be upgraded to Version 3.20B. DESCRIPTION: Creates a patch file to upgrade Compaq Insight Agents Version 3.20 to Version 3.20B. Corrects the following problem: If a Windows NT 4.0 server is updated to Service Pack 2, the IDE Insight Agent can no longer identify IDE devices. When the server is viewed from Compaq Insight Manager, the IDE devices are not visable. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is SP2753.EXE. 2. From that drive and directory, execute the SoftPaq file: SP2753 [ENTER] The following files should be created: PATCH.EXE PATCH.RTP SP2753.DOC 3. After the files are created, you may delete the downloaded file SP2753.EXE if you wish. 4. Place a diskette with Insight Agents Version 3.20 in drive A: Refer to the Compaq Insight Agents for Microsoft Windows NT Users Guide for information on creating a diskette. 5. Apply the patch to the Version 3.20 diskette by entering the following command: PATCH A:\ 6. The program will update the diskette to Insight Agents Version 3.20B. 7. Use this updated diskette to upgrade your existing Insight Agents. Refer to the Users Guide for information on upgrading the Insight Agents from diskette. Copyright 1997, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.