SOFTPAQ NUMBER: SP15807 PART NUMBER: FILE NAME: N/A TITLE: Desktop Fix for Windows 98 SE Shutdown and Standby Issues VERSION: 1.00 Rev A LANGUAGE: US (Global) CATEGORY: Fix DIVISIONS: Commercial Desktops PRODUCTS AFFECTED: Deskpro EN Series: 6500,C466/810,C500/810,C600,P550,P600,P600/820, P650,P667,P667/820,P700,P733,P733/820,P800,P866,P933,C566 (na),P667 (na),P733 (na),P1.0GHz,6266,6300,6300A,6300C,6333,6333C,6350,6400, 6400C,6450,6450+ Deskpro EP Series: 6450+,6500,a/C466/810e,a/C500/810e, a/P500E/810e,a/P550E/810e,a/P600E/810e,C466/810,C500/810,6450,6400C, 6400,6350,6333C,6333,6300A,6300,6266C,6266,P450+/810e,P500/810e, P533/810e,P550,P600,P600/810e,P650,P667/810e,P700 Deskpro SB Series: 6266,6300,6333,6350,6400 Prosignia 310: 6300A,6333,6366C,6400C Prosignia 330: 6350,6400,6450,6450+,6500,6550,6600,6650,6700, 6750 Deskpro EN Series SFF: P450+/810e,Net PC 6400,Net PC 6300,C600 (SFF),C500/810,C466/810,6500,6450+,6450,6400,6350,6333C,6333,6300C, 6300A,6300,P733 (SFF-v),P733/820,P800 (SFF),P800 (SFF-v),P866 (SFF), P866 (SFF-v),P933 (SFF),P933 (SFF-v),C566 (SFF-na),P667 (SFF-na),P733 (SFF-na),P1.0GHz (SFF),P1.0GHz (SFF-v),P500/810e,P533/810e,P550,P600, P600/810e,P600/820,P650,P667 (SFF),P667 (SFF-v),P667/810e,P667/820, P700,P733 (SFF) Prosignia 320: 6400C,6433C,6466C,6500C iPAQ: P733/810e,P500/810e,C500/810e Deskpro EC Series: C466/810e,C500/810e,P500/810e,P533/810e, P550/810e Prosignia 340: 6600,6550,6533C,6466C Deskpro EC Slim: P650,P500,C533,C466 Deskpro EX: C566,C600,C633,C667,C700,P667,P733,P800,P866,P933, P1.0GHz Deskpro EXS: P733,P800,P866,P933,P1.0GHz,P1.4GHz/850,P1.5GHz/850, P667,C700,C667,C633,C600,C566 OPERATING SYSTEM: Microsoft Windows 98 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: October 27, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.0 SUPERSEDES: N/A DESCRIPTION: This fix addresses the following three issues that may occur on some of the desktop models listed above in Windows 98 SE: - When you click "Shut down" and then click OK in the Shut Down Windows dialog box, the computer may lock up while the "Windows is shutting down" message is displayed. - When shutting down Windows with mapped network drives, the computer may lock up. - The computer may go into Standby mode after a random amount of time even though the standby time may have been set to "never" in the Control Panel Power Management tool. The system files USER.EXE and USER32.DLL are updated with new versions to correct these issues. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. 3. After the files have been unpacked, you may delete the self-extracting file downloaded in step 1. 4. To install, read and follow the instructions provided with the software. 5. To create (optional) installation (or other deliverable) diskette(s) run MAKEDISK.BAT and follow the on-screen instructions. MAKEDISK.BAT is included only if installation diskette(s) creation is an option. 6. After the installation is completed, you may delete the directory created in step 2 if you wish. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies