SOFTPAQ NUMBER: SP10136 PART NUMBER: 351907-00A FILE NAME: SP10136.EXE TITLE: Presario 4860/4880 Fix for 6.5-GB Quantum Bigfoot CY Hard Drives VERSION: 007 LANGUAGE: English CATEGORY: Fix DIVISIONS: Consumer PRODUCTS AFFECTED: Compaq Presario 4660, 4662, 4880, 4882 OPERATING SYSTEM: Microsoft Windows 95 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: April 26, 1999 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: N/A SUPERSEDES: N/A DESCRIPTION: Applies a fix for the problem where the Quantum Bigfoot CY hard drive has timing problems with an Intel PIIX4 when DMA is enabled. The symptom is that a hard drive operation times out after several seconds and Windows 95 retries the operation. It may result in intermitten blue screens or system lockups. In addition, multiple autoplays may occur when inserting the QuickRestore CD. The issue only occurs when the hard drive is using DMA. This fix detects the Bigfoot CY hard drive and turns off DMA when found. HOW TO USE: 1. Download the SoftPaq file SP10136.EXE to a directory on your hard drive. 2. Execute SP10136.EXE and follow the prompts. 3. Restart the computer when prompted. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies