Working With Surveys

Using the Survey portlet, you can create and deploy surveys in a user community.

ProcedureTo Create a Survey

Steps
  1. From the Survey Portlet, click New Survey.

  2. Specify the name of the survey in the Survey Name text field.

  3. Select the starting date of the survey from the Start Date drop-down menu.

  4. Select the ending date on which the survey from the End Date drop-down menu.

  5. (Optional) Describe additional details about the survey in the Survey Description field.

  6. Click Next.

  7. In the Survey Questions view, type the first question in the Question 1 text field.

  8. Enter the answers you want the users to choose from in the Answers field.

  9. If applicable, select the following:

  10. If the survey has another question, click Next to enter the next question.

  11. Repeat step 7 through step 10..

  12. To preview the survey, click Preview. In the Preview view, click Back to modify the survey details.

  13. Click Create Survey.

  14. Click Done to create the survey.

    The survey is created and displayed in the Survey Name list.

ProcedureTo Delete a Survey

Step

ProcedureTo Respond To a Survey

Steps
  1. Locate the survey to which to respond by doing one of the following:

  2. Select the answer for each question in the survey. Click Submit.


    Note - Your response cannot be modified once you submit the response and no option exists to save an incomplete response to the survey. If an asterisk is displayed by a question, the question must be answered.


  3. The selected answers are recorded as your response to the survey.

ProcedureTo View Survey Results

Steps
  1. Under the Survey Name list, choose the survey to view.

  2. Click the corresponding Responses link.

  3. In the Responses view, the responses received from the community are displayed. Results such as total number of respondents and response percentage are displayed.

  4. To view the response to a question where users have customized the answer, click Other to display the Open Responses view.

  5. Click Close to return to the Responses main view.

  6. Click Close to return to the Survey Portlet main page.