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Searching for Contacts
This section contains the following information:
Search for a User Window Overview
Use the “Search for a user” window to search for contacts in the LDAP directory and to add them to various Instant Messenger functions. Using the “Search for a user” window involves:
The “Search for a user” window appears when you click:
The “Search for a user” window contains the following items:
- Search by drop-down menu - Search either by user ID or name. When searching by name, the Search Options drop-down menu is activated.
- Search Options drop-down menu - Provides the following types of searches:
- Contains - Finds any contact (user ID or LDAP group) containing the text you typed. For example, searching on “sam” would return users such as “Andy Samson” and “Sam Jones.”
- Starts With - Finds any contact that starts with the text you typed.
- Ends With - Finds any contact that ends with the text you typed.
- Text box - Use this box to type the text you want to search for, either a user ID or name.
- Find Contact button - Click to start a search.
Tip
If too many matches are returned when searching by name and using the Contains option, narrow the search by setting the Search Option to Starts With or Ends With.
- Results - This pane displays a list of contacts that matches the search criteria. They are identified by a user or group icon, a user name or group name followed by the @ symbol, and the domain on which they are configured.
- Select these users - This pane displays the contacts that you have selected.
- Add Button - Select a contact in the Matches found pane, and click Add to add to the recipient list. Use the Control or Shift keys to select multiple contacts.
- Remove Button - Select a contact in the Select these users pane and click Remove to remove from the recipient list. Use the Control or Shift keys to select multiple contacts.
- OK button - Closes the window, and adds the selected contacts to the Recipients List in the Edit Recipients window.
- Cancel button - Returns without selecting any contacts.
- Help Button - Displays this Help topic.
Search Tips
In the Add Contacts window, use the following options in the Name field to search for the users that you want to add to your contact group:
- Enter First Name and Last Name (for example, Jane Smith)
- Enter Last Name only (for example, Smith)
- Enter at least three (3) characters of either first or last name. (for example, Jane Smi)
- Use a wildcard for letters (for example, Jane Sm*th
- Use Partial last name (for example, Jane Smi)
- If you know the user ID and the user’s Instant Messaging server name, you can select the User ID button to search for contacts.
- Adding users quickly to a contact group: If you know the user ID, right-click a contact group to display a pop-up menu. Select “Add user to contact group by ID”, or select Add Users by ID from the File Menu.
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