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Searching Messages

You can specify search criteria and keywords to locate a specific message. For example, you can search for a message in a folder by subject, sender, recipient or text. You can perform the following search tasks:

To Search for a Message

  1. Click the name of the folder that contains the message you want to find.
  2. In the Quick Search field, enter the text to search for.
  3. Click Search. Messages that match the search criteria are listed in a table.

To Refine a Search

  1. Click the Search Messages icon to display the Search messages page.
  2. From the Search drop-down menu, click the name of the folder that contains the message you want to find.
  3. From each drop-down menu, select a criteria to specify your search conditions, and enter a word or phrase in the blank text field. For example:
    • From the left drop-down menu, select the part of the message that you want to search in. For example: Sender, Subject, Body or Recipient.
    • From the middle drop-down menu, select “contains” to search for something that is part of the message segment you selected, or select “does not contain” to search for something that is not in the message segment you selected.
    • In the right text field, type the word or words you want to find.
  4. Click Search. Messages that match the search criteria are listed in a table.
  5. Click Close to exit the Search Messages page.

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