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Sorting Messages

By default, messages within a folder are sorted with the latest message at the bottom and oldest message at the top. You can change how messages are arranged in the Inbox, Sent Mail, Deleted Items and Draft pages.

To Set Sort Order

  1. Select how you want your messages displayed. Your choices are:
    • In the descending or ascending order
    • By date Received or Sent
    • By sender or recipient name, displayed as From or To
    • By message Size, Subject, or Priority
    • By read or unread status, shown in the envelope column
  2. Go to the Inbox, Sent Mail, Deleted Items or Draft page.
  3. Click the option or icon that corresponds to your choice:
    • From or To to display messages alphabetically by the sender’s or receiver’s name. Click From or To again to sort messages in reverse alphabetical order.
    • Size to sort the messages by size in ascending order. Click Size again to sort the messages in descending order.
    • Subject to sort messages alphabetically by each message’s subject text on the Subject line. Click Subject again to sort messages in reverse alphabetical order.
    • Status to separate unread and read messages, followed by messages that you forwarded, replied to, deleted (read or unread), or replied to and deleted.
    • Attachment to sort and group messages with and without attachments.
    • Priority to sort messages by degree of importance. Options are Urgent, Non-Urgent, or Normal.
    • Read/Unread to separate read messages from unread messages.
    • Received or Sent to sort messages by date. The latest message appears first by default. Click Received or Sent again to display oldest messages first. The Date format setting you select in the Options tab determines the format of the date.


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