Sun Java System Communications Express |

Contents Index

> ## Receiving Messages

> - To Obtain New Mail
> - To Read a Message
> - To View Messages From Another Account
> - To Acknowledge Receipt of a Message
> - To Flag a Message

> ### To Obtain New Mail

> To retrieve new messages that are not yet listed in your Inbox or mail folders, click Get Mail.

> Your messages are listed with the following information:

> - The sender’s name, subject, date of receipt and message size.
> - A closed envelope indicates unread messages are shown. An open envelope indicates read messages. A flag indicates which messages to follow up.
> - An S/MIME message has a special icon at the end of the Subject line denoting whether it is signed or encrypted. For more information about the icons, refer to Understanding S/MIME Settings
> - The Quota bar indicates the storage space available. The Quota bar is displayed in green if available storage space is more than 60%, in yellow if it is between 60% and 90%, and in red it is more than 90% of your total quota.

> ### To Read a Message

> 1. In the left pane of the Mail page, click the name of the email folder you want to read. Options are:
> - The Inbox for messages you receive from others
> - The Sent tab for messages you send to others
> - The Drafts tab for drafts of your messages
> - The Deleted Items tab for messages you delete
> 2. From the View drop-down menu, select an option to filter the type of messages to list in the folder. Options are All, Unread, Flagged, and Deleted.
> 3. To open a specific message, click its subject. For more information on how to reply to, forward, or delete the message, see Managing Messages.
> 4. When you finish reading the message, click the Close icon to return to the message list of the current folder.
> 5. (Optional) Click Next or Previous to view other messages in the folder.

>    Tip | When you read messages in the Drafts folder, the Close, Next, and Previous options are not available. Click Send to send the message, or click the X button in the upper right corner of the window.

> ### To View Messages From Another Account

> If you have a Post Office Protocol (POP) user ID on another email account, you can use Communications Express software to collect and view your messages from that account.

> 1. Click a mail folder.
> 2. Click Collect External Mail to display the Collect External Mail page.
> 3. Enter the following details:
> - POP Server. Enter the name of the server from which you want the mails to be collected.
> - POP User ID. Enter the user ID of the mail account from which you want the mails to be collected.
> - Password. -Enter the password for the mail account from which you want the mails to be collected.
> - Delete messages from server. Select this check box to delete the mail you are collecting from the server from which they are being collected.
> - Save to Folder. From the drop-down menu, select a folder to which you want the mails copied.
> 4. Click Collect.

> ### To Acknowledge Receipt of a Message

> When you click a message sent to you by someone who has requested notification when you view the message, the Return Receipt pop-up appears.

> Click Cancel if you do not want to acknowledge receipt.

> Click Send to respond with a message to the sender. The acknowledgement message confirms that you received the message, but not that you read the message.

> ### To Flag a Message

> 1. Click the name of the email folder that contains the messages you want to mark for further action.
> 2. Select the message or messages you want to flag.
> - To select a single message, click its check box.
> - To deselect a selected message, click its selected check box.
> - To select all messages, click the Select All, , icon. Click this icon again to unselect all messages.
> 3. From the Actions drop-down menu, select Flag for Followup. The flag icon appears at the each selected message.

> To remove the flag from a message, select the message, and from the drop-down menu, select Clear Flag.

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