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Sun Java System Messenger Express Online Help

About Sun Java System Messenger Express

Using Sun Java™ System Messenger Express you can write, send, receive, read, reply to, forward, delete, file, and find email.

To manage your email, Messenger Express provides the tabs listed in Table 1. This table consists of two columns; the first column lists the tabs that appear in Sun Java System Messaging Express, and the second describes how to use them.

Table 1  Using Sun Java System Messenger Express Tabs

Sun Java System Messenger Express Tabs

How to Use Them

Folders Tab

Use this tab to view and work with folders, where messages are filed. For more information, refer to Managing Folders.

Inbox Tab - or the tab for the folder where you are currently working.

Use this tab to view and work with groups of messages. For more information, refer to Managing Messages.

Sent Mail Tab

Use this tab to view a copy of the individual messages sent to people from your account. For more information, refer to Managing Messages.

Trash Tab

Use this tab to store all deleted messages and folders. The messages in the Trash are deleted periodically. It is possible to recover deleted messages and folders from the Trash. For more information on other features of the Trash tab refer to Managing Messages.

Drafts Tab

Use this tab to save drafts of long messages before they are sent. This will ensure that your work is not lost if you encounter an interruption before you send the message. For more information on other features of the Draft tab refer to Managing Messages.

Addresses Tab

Use this tab to enter the names and email addresses of the people to whom you send messages. For more information, refer to Working with the Personal Address Book.

Options Tab

Use this tab to view information and options and to make choices about your email account. For more information, refer to Viewing and Managing Your Account.

Managing Messages

From the Inbox, you can perform the following message management tasks:

Getting New Messages

To receive new messages, click Get Mail.

Sun Java™ System Messenger Express lists messages in the Inbox window. Messages are displayed in a list that shows the sender’s name, subject, date of receipt and size of the message. Messages that have an envelope next to them have not been read. The number of unread messages, displayed at the lower-left of the Inbox window, changes to include new messages.

Reading Messages

From the Inbox, and Sent tab you can open all messages received or sent by you. The Draft tab displays drafts of your message that you have saved. Both the Folder tab and Trash tab display messages filed in these folders.


Note

    • The Sent Mail window displays a list of sent messages, the recipients name in the “To” column, Subject, sent Date and Size of the message.
    • The Drafts window displays a list of messages to be sent, the recipients name in the “To” column, Subject, saved Date and Size of the message.

To read a message:

  1. Click the Inbox tab to see a list of messages.
    • Click the Inbox, Sent Mail, Drafts tab to see messages in the respective window.
    • Click the Folder tab to see folders where messages are filed. For more information about folders, refer to Managing Folders.
  2. To open a specific message, click its subject. For more information on how to reply to the message, forward the message, delete the message, add the senders email addresses to your address book, refer to Working with Messages.
  3. When you finish reading the message, click on a tab to go to the selected tabs window or click the Close icon to return to the message list of the current folder.

Deleting Messages

Depending on the Delete Options you set, you can delete messages temporarily or permanently from the Inbox, Sent Mail, Trash and Draft windows. For more information about setting these options, refer to Settings.

These are your options:

To delete messages from the Inbox or other folder (except the Trash folder):

  1. Click the Inbox, Folder, Drafts or Sent Mail tab and select the messages you want to delete.
    • To select a single message, click its check box.
    • To deselect a message, click its selected check box.
    • To select all messages, click Select All.
    • To deselect all messages, click Deselect All.
  2. Click Delete.
  3. The messages are sent to the Trash folder or marked Deleted.

To remove deleted messages from the Trash folder:

  1. Click the Folder tab to see the list of your folders.
  2. Click Empty Trash to clear the entire contents of the Trash folder.

    Note

    The Empty Trash button is visible only if the Trash folder contains deleted messages.


Or:

  1. Click the Trash folder to see your deleted messages.
  2. You can also select specific messages you want to delete:

    • To select a single message, click its checkbox.
    • To deselect a selected message, click its selected checkbox.
    • To select all messages, click Select All.
    • To deselect all selected messages, click Deselect All.
  3. After you have made your selections, click Delete.
  4. The messages are deleted from the Trash folder. A backup copy is not saved.

Undeleting Messages

You can undelete any message marked for deletion in the Inbox, Drafts, Trash or Sent Mail tab.


Note

To see if you are set up to expunge messages marked for deletion, check your Delete settings. For more information, refer to Settings.


To undelete a message or messages:

  1. Click the Inbox, Drafts, Trash or Sent Mail tab and select the message or messages you want to undelete.
    • To select a single message, click its check box.
    • To deselect a selected message, click its selected check box.
    • To select all messages, click Select All.
    • To deselect all selected messages, click Deselect All.
  2. Click Undelete. Undeleted messages no longer have X marks next to them.

To undelete messages from the Trash folder, select the folder to which the messaged need to be moved from the drop-down list. The message is moved to the selected folder.

Expunging Messages

Use the Expunge icon to permanently delete messages.

  1. Click the Inbox, Sent Mail, Drafts or Trash tab.
  2. Select the message or messages you want to erase permanently.
    • To select a single message, click its checkbox.
    • To deselect a selected message, click its selected checkbox.
    • To select all messages, click Select All.
    • To deselect all selected messages, click Deselect All.
  3. Click Expunge.
  4. The selected messages are permanently removed from the Inbox, Sent Mail, Drafts or Trash windows.

Composing Messages

For instructions, refer to Composing a Message.

Sorting Messages

Messages in the Inbox, Sent Mail, Trash and Draft windows can be sorted in the descending or ascending order, by date displayed as “Received” or “Sent“, sender or recipients name displayed as “From” or “To”, message Size, Subject, or by the read or unread status. The envelope column displays the read or unread message status.

By default, messages are sorted with the latest message at the bottom, and oldest message at the top.

To change message sort order, click Received or Sent, From or To, Size, Subject, the (envelope) Status Icon, the Attachment icon or the Priority icon.

Filing Messages

To file or move messages from one folder to another:

  1. Click the Inbox, Sent Mail, Trash, Draft or Folder tab.
  2. Select the message or messages that you want to file.
    • To select a single message, click its check box.
    • To deselect a selected message, click its selected check box.
    • To select all messages, click Select All.
    • To deselect all selected messages, click Deselect All.
  3. From the “Move messages to Folder” drop-down list, select the folder in which you want your message to be filed.
  4. Your message is filed in the folder you selected.

Viewing Attached Files

To view a file attached to a message:

Saving Attached Files

If you receive an attached file, such as a GIF or JPEG file, you can save it to your local disk.

To save an attachment:

  1. Use the Save As function of your browser to save the attachment.
  2. Or

    Right click the name of the attached file, in the message header next to Attachments (In the case of GIF or JPEG files, which are displayed inline, you will need to right-click on the image).

    A menu appears.

  3. From the menu, choose Save Link As. The “Save As” dialog box appears.
  4. In the File Name field enter the name of the attachment to be saved.
  5. Click Save.

Searching for Messages

You can search for a specific message using the search criteria and keywords you enter. For example, you can search for a message in a folder by subject, sender, recipient or text.

  1. Click the Inbox, Sent Mail, Trash, or Drafts tab.
  2. Click the Search icon.
  3. Narrow the scope of your search by selecting a folder where the message resides from Search drop-down list.

  4. Specify the search conditions by selecting a criteria from each of the drop-down lists on the next line, then enter a word or phrase in the blank text field. For example:
    • From the left drop-down list, select the part of the message that you want to search. For example: Sender, Subject, Body or Recipient.
    • From the middle drop-down list, select whether you want to search for something that is a part of the message you just selected (select “contains” for this); or “does not contain” to search for something that is not a part of the message you selected.
    • In the right text field, type the word or words you want searched.
  5. Click the Search button.
  6. The messages that match the search criteria are listed in a tabular format.

  7. Click Select All to select all messages for Deletion, Undelete messages previously marked for deletion, or Expunge the selected messages. You can also move the selected messages to a folder selected from “Move messages to folder “drop-down list.
    • To delete all messages click Select All and then the Delete icon. The messages are marked for deletion.
    • To undelete messages selected for deletion, click Undelete icon.
    • To permanently remove messages marked for deletion, click Expunge. The messages that are marked for deletion are permanently removed without saving a backup copy.
    • To move the selected messages to the folder selected from “Move messages to folder” drop-down list; Click Select All and then select a folder from “Move messages to folder” drop-down list. The messages are moved to the selected folder.
    • Click Deselect All to clear selection.

  8. Click the Subject of the message that you want to open.
  9. When you finish reading the message, click on a tab to go to the selected tabs window.

Collecting External Mail

Sun Java System Messenger Express lets you collect mail from another account using the Post Office Protocol (POP). For example, if you have a POP userID on servername.com, you can collect your mail from your servername.com account and view it with Sun Java System Messenger Express.

To collect POP messages from another server:

  1. Click the Inbox, Folder, Sent Mail, or Trash tab.
  2. Click Collect External Mail, in the bottom left of the Inbox or Folder tabs.
  3. A POP collection window appears where you specify what you want and identify yourself.

    Table 2  POP collection Window Items

    POP Server

    Enter the name of the server from which you want mail to be collected.

    POP User ID

    Enter the user ID of the mail account from which you want mail to be collected.

    Password

    Enter the password for the mail account from which you want mail to be collected.

    Delete messages from server

    If you want the mail you are collecting to be deleted from the server from which it’s being collected, click the check box to select it.

    Save to Folder

    From the drop-down list, select a folder to which you want the mail copied.

  4. Click Collect.

Composing Messages

Sun Java™ System Messenger Express allows you to compose messages, look up recipient addresses, draft a message, and attach files to messages.

Composing a Message

To compose a message:

  1. Access the Compose window by following one of the three methods:
    • Click the Compose icon from a tab, which has a compose icon.
    • From the Addresses tab, click the Search icon. Then click Compose Message. This method is usually used after you have searched and found a recipient’s email address; for more information, refer to Searching for Addresses.
    • From the Addresses tab, click a recipient’s email address. If you choose this option, the compose window will appear with the address of your selected recipient in the To: field. When you choose this method, unless you want to add other recipients, you can skip step 2.
  2. Enter the required email addresses yourself or if you do not know an address, perform a search. For instructions refer to Searching for Addresses. You can enter email addresses in one or more of the following fields:
  3. Table 3  The To:, Cc:, and Bcc: Fields

    To:

    Enter a recipient’s email address in this field to address a message to the recipient.

    Cc:

    Enter a recipient’s email address in this field to send a copy of a message to that recipient.

    Bcc:

    Enter a recipient’s email address in this field to send a blind copy of a message to that recipient. A blind copy is one in which other recipients cannot see who else has received the same message.


    Note

    To add several recipients in a single field, you can enter each recipient’s address followed by a comma. For Example: Carolyn, Greg, Doreen, Bonnie


  4. Click the Subject field and type the subject of your message.
  5. Click in the message text box, and type the text of the message.
  6. From the Priority drop-down list, select the priority as Normal, Urgent or Non-Urgent.
  7. From the Request receipt drop-down list, select the option you want. For example: None, When delivered, When Viewed, Both.
  8. From the top or bottom of the window, click Send.

Composing a Draft of a Message

To draft a message to be sent later:

  1. Click the Compose icon from any tab, except the Options tab.
  2. In the Compose Message window, enter a subject for your message and type the text of the message.
  3. After composing the Draft, click the Save Draft icon on the Compose Message icon bar.

    Note

    The Compose window remains open, but the message is saved in the Drafts Folder. Close the Compose Message window.


To retrieve and send a Draft:

  1. Click the Folders tab.
  2. Click the Drafts folder.
  3. Click the Subject link of the draft you want to retrieve.
  4. The Compose Message window appears with your draft. Make any changes to the message.

  5. Enter the recipient names in the “add recipient” field.
  6. Click Send.

Searching for Addresses

Sun Java™ System Messenger Express has a feature for looking up email addresses and telephone numbers. This feature can be accessed using one of the following two methods:

To search for an address when you are starting from the Search icon within the Addresses tab, perform the following:

  1. Click Search to go to the “Search for Recipient” window.
  2. From the “Personal Address Book” drop-down list, select a directory.
  3. From the “Full Name” drop-down list, select the element you want to search. For example: First name, Last name, Email, Phone#.
  4. From the “contains” drop-down list, select the type of search you want to perform. For example: contains, is, sounds like, begins with, ends with.
  5. In the text field, enter the keyword or keywords you want to search.
  6. Click Search. Sun Java System Messenger Express lists all the entries that match the search criteria.
  7. From the list, click one of the three addressing options for the address you want to send your message to:
  8. Table 4  Addressing Options

    To:

    Click this checkbox to address the message to the recipient listed on that line.

    Cc:

    Click this checkbox to send a copy of the message to the recipient listed on that line.

    Bcc:

    Click this checkbox to send a blind copy of the message to the recipient listed on that line. A blind copy is a copy that other recipients cannot see.

  9. Click Compose Message.

Attaching Files to a Message

You can attach and send any file that is on a disk connected to your computer, or residing on your computer. When you specify a file to attach, a copy of the file is attached to the message; the original remains in place.

.


Note

In some instances, the number of files you can attach may be limited by the size of the files. Contact your service administrator for the for the file size limit.

However, the total size of your message including attachments should not exceed 5 MB.


To send an attachment with a message:

  1. From the “Compose Message” window, click the Attach icon.
  2. Click Browse to select the file you want to attach.
  3. Select the file you want to attach.
  4. Click Open to select the file.
  5. Click Add to attach the file to your email. You can attach multiple files to your message. However, the total size of your message including attachments should not exceed 5 MB.
  6. Click Remove to delete a file selected for attachment.

  7. Click the Attach button in the Attach file dialog box.
  8. The Attach file dialog box closes, and the name of the file you attached appears in the Attachment field in the Compose window.

Formatting Text

When using Internet Explorer 5.0 or later as your Web browser, you can change the text color, size, and alignment of your message along with various other message attributes.

  1. From the “Compose Message” window, if the text formatting toolbar is not visible, click the Text/HTML icon on the Compose Message icon bar.
  2. Click the location where you want new formatting to start. If you want to change the formatting of the text, select the text you want to change.
  3. Click the formatting tool you want to use or select the option you want from one of the drop-down lists. The following guide explains what each tool does:

Block Format (drop-down list)
  Sets text to a preset format.

Font Style (drop-down list)
  Sets the text style.

Font Size (drop-down list)
  Sets the text size, based on HTML font sizes.

View HTML Source (check box)
  Displays the HTML code for your message.

List of options available in the formatting tool


Note

    • The emoticons appear only if the service provider has provided this facility.
    • If the View HTML Source check box is selected, the formatting tools are disabled and cannot be used to format the message.

Checking Spelling

Check the spelling of messages you compose with the spell checker. You can invoke a spell check at anytime while the compose window is open by performing the following steps:

  1. Select the appropriate language from the Dictionary drop-down list (not necessary if the appropriate language is already selected).
  2. Click the Spell Check icon on the Compose Message icon bar.

You can also ensure that the spell checker automatically checks the spelling of a message before you send it by clicking the check box next to “Check spelling before message is sent” option.

With this option checked, clicking Send invokes the spell checker. You can automatically set this option for all the messages you compose. For instructions, refer to Spell Check in the Settings section.

Once the spell checker is invoked, it copies the message into a new window. The spell checker highlights all words that it does not recognize. Ignore highlighted words that are correctly spelt, such as people's names, abbreviations, or new technological terms. The spell checker does not recognize many of these words.


Note

When you use Internet Explorer as your Web browser with the Text/HTML switch set to HTML, the spell checker displays the HTML tags during a spell check. Ignore these tags; they do not affect the spell check.


To change a word that the spell checker has highlighted, follow these steps:

  1. Click a highlighted word in order to select it.
  2. Edit the word yourself directly in the Change field or, to replace it with a word from the suggested word list, click a suggested word. If the spell checker does not have any suggestions, it displays the message “No Suggestions.”
  3. Click one of the following:
    • Change, to replace the highlighted word that you selected.
    • Change All, to replace all instances of that word within your message.
    • Ignore All, to ignore the word you selected and all other instances of the word within your message. This removes the highlighting from all occurrences of the selected word.
    • Notice that each time you change a highlighted word the spell checker returns you to the beginning of your message. This behavior is more apparent in long messages.

  4. When you have finished checking the spellings in your message, click Done. Clicking Done has a different effect depending on how the spell checker was invoked and if you have any remaining highlighted words or not. The following list describes the various behaviors that can be encountered:
    • If the spell checker was invoked by clicking Spell Check, clicking Done when no highlighted words remain brings you back to the Compose Message window.
    • If the spell checker was invoked by clicking Spell Check, clicking Done when highlighted words remain brings up an alert message.

      Close the alert message window to return to the Compose Message window.

    • If the spell checker was invoked by clicking Send (this only occurs when the “Check spelling before message is sent” option is selected), clicking Done is not necessary if no highlighted words remain. The message is sent instantly after you change the last remaining highlighted word.
    • If the spell checker was invoked by clicking Send (this only occurs when the “Check spelling before message is sent” option is selected), clicking Done when highlighted words remain brings up an alert message. Do one of the following:
      • a) Click OK to send the message.

        b) Click Cancel to return to the Spell Check window.

Sending Signed and Encrypted Messages

The following fields appear checked depending on the selection made within the “Settings” option of the Options tab.

However, you can chose not to send signed and encrypted messages by deselecting the options within the Compose Messaging window.

Sending a Message

Managing Folders

Use the Folders tab to perform these folder management tasks with folders:

Viewing Messages in Folders

To view messages stored in a folder, do one of the following:

  1. Use the navigation aid below the tabs panel (Folders, Inbox, Sent Mail, Trash, Drafts, Addresses and Options tabs) to view the history of options selected so far. The navigation aid displays the path traversed by you within a folder, selected from the “Select Folders” drop-down list. You can revisit a previously looked up folder by clicking on a link in the path and selecting the required message.
  2. Through the Folders tab
    • Click the Folders tab for a list of folders.
    • Click the folder you want to view.
    • The list of messages within the folder appears along with their Subject, date Sent and Size details.


      Tip

      From the Folders window, an alternative method of getting to the Inbox tab, Sent Mail tab or the Draft tab from the Folder tab is by selecting the Inbox folder, Sent Mail folder or the Draft folder.


  3. Click the subject of the message you want to view.
  4. The message displays. You can reply, forward, add the sender’s address to your address book, move the message to the desired folder or delete the message.

Creating Folders

You can create folders and file messages in any folder. For example, you may want to create a Project folder and file all associated email messages in that folder.

To create a folder:

  1. Click the Folders tab.
  2. Select the radio button next to the top level folder in which you want to create a new sub folder.
  3. Click the New icon.
  4. In the “New Folder” dialog box, type a name for the new folder.
  5. Click OK.

Deleting Folders

To delete a folder:

  1. Click the Folders tab.
  2. Select the folder you want to delete by clicking the radio button to the left of the folder.
  3. Click Delete.
  4. Click OK to confirm the delete.

Renaming Folders

To rename an existing folder:

  1. Click the Folder tab.
  2. Select the folder you want to rename by clicking the radio button to the left of the folder.
  3. From the Folder tab menu, click Rename.
  4. In the “Rename Folder to” dialog, type a new name for the folder.
  5. Click OK.

Sharing Folders

You can share your folders with other users.

Sharing folders is a two-step process that involves sharing and subscribing:

  1. A user shares a folder, specifying who has permissions to the folder.
  2. The users who were given permissions to that folder then subscribe to it.

Setting Folder Permissions

  1. Click the Folder tab.
  2. Select the folder you want to share with others by clicking the radio button to the left of the folder.
  3. From the Folder tab menu, click the Share icon.
  4. Select “Enable direct delivery of email to folder” check box to deliver mail directly to the user’s shared folder.
  5. Enter the User ID of the person with whom you want to share the folder or, if you are not sure of the User ID, perform a Search. For instructions, refer to Searching for a User ID.

  6. Click Add.

  7. Note

    Observe the display of “Anyone” in the User ID column.

    “Anyone” includes, all users who by default have “None” of the permissions assigned to them. You have the option of assigning them permissions from the drop-down list.

    The “Anyone” entry cannot be removed from the User ID column.


  8. From the Permissions drop-down list select the appropriate permissions.

Searching for a User ID

In order to share folders with others, you can use the Search feature to help you find a User ID.

For example, if you already know a recipient’s first name John, but you are not sure of the spelling, you can specify the search criteria:

“First name contains John”

Another example is, if you know the recipient’s phone number is 555-1212, you can specify the search criteria:

“Phone number is 555-1212”

  1. Click the Folder tab.
  2. Select the folder you want to share with others by clicking the radio button to the left of the folder.
  3. From the “Full Name” drop-down list, select the element you want to search.
  4. From the “contains” drop-down list, select the type of search you want to perform.
  5. In the text field, enter the keyword or keywords you want to search. Click Search.
  6. The results of the search are listed in a pop-up window. Select single or multiple User IDs to share folders with.
  7. Select the Permissions to be assigned to each user from the drop-down list or click Remove to delete the access permissions assigned to the User.
  8. Click OK to save the access permissions and close the Search dialog box.

Subscribing to Folders

Use this option to subscribe to:

In the Folders tab, the Private subscribed folders displays the owner’s name on one line followed by the list of owners shared folders subscribed to on the subsequent lines in a hierarchical order. Click on the folder name to view the files saved in each folder.

The mouse over tool tip on the folder icon for each shared folder displays the access permissions granted to you. For Example Read, Write and Manage Access

All Private Shared Folders

To Subscribe to a private shared folders of a user:

  1. In the Folders tab, click the Subscribe icon, to search for files in the Corporate Directory to which a user has provided you access.
  2. The Subscribe to Shared Folders window is displayed. Select “All Folders Shared by another user” from the drop-down list.
  3. Click Go.
  4. In the Search dialog box which appears, specify the search conditions by selecting a criteria from each of the drop-down lists on the next line, then enter a word or phrase in the blank text field and click Search to view a list of folders you have access to.
  5. To enter the search criteria do the following:

    • By default the Corporate Directory is searched for users satisfying the search criteria.
    • From the “Name” drop-down list, select the element you want to search. For example: Full name, First name, Last Name, Email, User ID or Phone #.
    • From the “contains” drop-down list, select the type of search you want to perform. For Example, select whether you want to search for something that contains, is, sounds like, begins with or ends with, the word or words entered in the blank field.
    • In the text field, enter the keyword or keywords you want to search.
  6. Click Search. Sun Java System Messenger Express lists all the User ID, User Names and Email addresses that match the search criteria.
  7. Select a User ID, to subscribe to that user’s shared folder and click OK.
  8. A list of folders along with the names of the Owners of the folder is displayed. Select the folder(s) you want to subscribe to and click Subscribe.
  9. Click Cancel to close the dialog box without subscribing to the selected shared folder(s).

All Private Shared Folders of an Organization

To Subscribe to all private shared folders of users within an organization:

  1. In the Folders tab, click the Subscribe icon.
  2. The Subscribe to Shared Folders window is displayed. Select “All Folders shared by other users” from the drop-down list.
  3. Click Go.
  4. Sun Java System Messenger Express lists all private folders shared by other users within an organization.
  5. Select a Folder to subscribe to it.

  6. Click Subscribe. The subscribed folder is listed as a shared folder in the Folders Tab.

Unsubscribing Folders

To unsubscribe a shared folder:

  1. In the Folders tab, select the folder you want to unsubscribe and click the Unsubscribe icon.
  2. An alert message displays. Click OK to unsubscribe the folder. The folder is removed from the list of shared folders.

Working with Messages

Click on the messages appearing in the Inbox window to perform these tasks:

Deleting a Message

To delete a message:

  1. Click the Subject of the message.
  2. This opens the message for viewing.

  3. Click Delete.
  4. For more information about deleting messages, refer to Deleting Messages.

Composing a Message

To compose a message, refer to Composing a Message.

Replying to a Message

You can reply to the sender of a message, or to the sender and to all recipients listed in the To, From, Cc fields of the original message.

To reply to a message:

  1. Click Reply to reply to the sender, or Reply All to reply to the sender and all the other recipients.
  2. A Compose Message window appears with the name of the recipient or recipients. The subject of the original message is prefaced with Re:.
  3. If you want to enter additional email addresses, click “To”, “Cc”, or “Bcc” to indicate how you want the address to be listed. Alternatively, you can manually add an email address.
  4. Click in the message box and type the text of your message.
  5. Click Send.

  6. Note

      • While replying to a Text message the original message appears inline in the compose window.
      • While replying to an HTML message the original message appears as an attachment in the compose window.

Forwarding Messages

To forward an opened message, and any files attached to it:

  1. Click Forward.
  2. Address the message using To, Cc and Bcc header fields.
  3. Sun Java System Messenger Express enters the subject of the original message, prefaced with Fwd:. Attachments that came with the original message are included.
  4. In the text box, write a message if required.


    Note

    While forwarding an HTML message, the original message appears as an attachment in the compose window.


    The original message appears in the attachment field labeled original message. New attachments if any sent with the original message also appears in the attachment field along with the original message forwarded.

Displaying Next and Previous Messages

You can easily move from one message to another using Sun Java System Messenger Express:

Within the message window, select the Next or Previous icons to look at next or previous messages as they are listed in the current folder.

Filing Messages to a Folder

After reading a message, you can file it in another folder.

From the “Move message to folder” drop-down list, select the folder in which you want to file the message.

Attaching Files to a Message

To attach a file to a message, refer to Attaching Files to a Message.

Working with the Personal Address Book

Use the Addresses tab to store and maintain information about individuals and to create your private mailing lists.

Creating a New Address Entry

Use the Addresses tab to add an individual to your personal address book. A personal address book entry stores names, email addresses, phone numbers, business or home address, notes, groups, home page links, and more.

To create an address entry for an individual:

  1. Click the Addresses tab.
  2. Click the New Contact icon.
  3. The New Contact dialog box appears.

  4. Within the Name & Contact tab, enter information about the individual.
  5. The Name and Contact tab allows you to enter the recipient’s first name, last name, email address, work phone, home phone, mobile, pager, and fax numbers. By default the Display Name is the name you type in the first and last name fields. You can edit the Display Name.

  6. Click Address tab if you want to enter the recipients postal address details, home page, and birthday details.
  7. Click the Notes tab if you want to write notes about the recipient.
  8. For example, if the recipient is a member of a club in which you belong, you might enter the name of the club in the notes box.

  9. Click the Groups tab to get a list of mail groups.
  10. A list of address groups you have created is displayed. To add the recipient to a group, select the box next to the group name to insert a check mark.


    Note

    Each tab in the New Entry dialog box has three buttons at the bottom, which allow you to confirm (OK), discard changes (Cancel) or get help (Help).


  11. Click OK to save the contact details and exit the New Contact dialog box.
  12. In the Address tab window, against the name you want to send your message select To:, Cc: or Bcc: check box.
  13. Table 5  Addressing Options

    To:

    Click this check box to address the message to the recipient listed on that line.

    Cc:

    Click this check box to send a copy of the message to the recipient listed on that line.

    Bcc:

    Click this checkbox to send a blind copy of the message to the recipient listed on that line. A blind copy is a copy that other recipients cannot see.


    Note

    The Check boxes To:, Cc: or Bcc: are not displayed against names that do not have an email address.


Creating a New Group

Use this option to create a new group, if you regularly send messages to a group of email recipients.

To create a new group:

  1. Click the Addresses tab.
  2. Click the New Group icon.
  3. The Group Members tab dialog box appears.

  4. Enter a name in the Group Name field.
  5. This can be a name that describes a group of email users.

  6. Select the type of individuals you want to include in the New Group from “View” drop-down list. For example select All, Groups Only or a <User Defined Group> to filter the selection shown in the available list.
  7. Click the Add > button to move the email recipient to the Group Includes panel.
  8. Click the <Remove button to remove member(s) from the Group Includes panel.

  9. Click the Search button to search for names and addresses to be included in the new group. Enter the following search details:
    • An Address Lookup dialog box appears. You can search the Personal Address book for contacts or groups.
    • From the “Full name” drop-down list, select an item from the available list. For example: Full name, First name, Last name, Email, Phone number.
    • From the “contains” drop-down list, select an item from the available list. For example: contains, is, sounds like, begins with, ends with.
    • Enter the text of the item you are searching on in the blank field (next to the “contains” drop-down list).
    • Click Search.
    • A list of names or groups matching the search criteria appears.
    • Select the names or groups and click Apply or OK.
    • If you click Apply, the selected search result is added to the New Group list and you can perform another search in the Address Lookup dialog box.

      If you click OK, the Address Lookup dialog box closes and the selected search result is added to the New Group list.

  10. Click the Notes tab to make notes about the group you are creating.
  11. Click OK to save the new group details.

Composing a Recipient List

From the Compose icon, you can create a recipient list for a new email message.

To compose a one-time list of email recipients (as opposed to “New Group” which is saved and can be used each time):

  1. Click the Compose icon from any tab, except the Options tab.
  2. Click the Address icon or To:, Cc:, Bcc: to go to the “Select Recipients from Personal Address Book” window.
  3. Searching for addresses: if all the addresses you need are easily accessible from the “Select Recipients from Personal Address Book” window, go on to Step 4. Perform the following substeps if you want to search in another directory or if you want to search within your Personal Address Book (if your personal address book contains only a short list of addresses, it might not warrant a search):
  4. An example of a search: if you already know a recipient’s first name is something like John, but you are not sure of the spelling, you can specify these search criteria:

    First name sounds like John

    Another example is, if you know the recipient’s phone number is 555-1212, you can specify these search criteria:

    Phone number is 555-1212

    To search for an address when you are starting from the Search icon within the Addresses tab, perform the following:

    1. Click Search to go to the Search for Recipient window.
    2. From the “Search Personal Address Book” drop-down list, select a directory as Corporate Directory or Personal Address Book.
    3. From the “Full Name” drop-down list, select the element you want to search. For Example: Full name, First name, Last name, Email, Phone number.
    4. From the “contains” drop-down list, select the type of search you want to perform. For Example: contains, is, sounds like, begins with, ends with.
    5. In the blank text field, enter the keyword or keywords you want to search.
    6. Click Search. Sun Java System Messenger Express lists all the entries that match the search criteria.
    7. Click one of the three addressing options for each address you want to send your message to:
    8. Table 6  Addressing Options

      To:

      Click this check box to address the message to the recipient listed on that line.

      Cc:

      Click this check box to send the copy of a message to the recipient listed on that line.

      Bcc:

      Click this check box to send the blind copy of a message to the recipient listed on that line. A blind copy is a copy that other recipients cannot see.

    9. Click OK. The Message Recipients from Personal Address Book window displays the addresses you have just selected appearing in the column entitled “Message Recipients.” You have started to compose a mail to the recipient list.
    10. Remain in the Search for Recipient window, until you have searched, located, and selected all the addresses you need.
    11. Click the <Remove button to remove a member from the panel Message Recipients.
    12. Click OK. You might not need to select any other names from your Personal Address Book; if you do not, skip to Step 7.
  5. From the “View” drop-down list, select how you would like to view your Personal Address Book. For Example: All, Groups only or <User defined Group>.
  6. Select the names you want from the “Personal Address Book Entries” panel on the left.
  7. Click the appropriate address type (To: >, Cc: >, or Bcc: >) to place names in the “Message Recipients” panel on the right.
  8. Click OK when you’ve finished selecting names for the list. When the “Compose Message” window appears, it is addressed to the recipients and with the addressing options you have just chosen.
  9. Compose your message.
  10. For more information about composing messages refer to Composing Messages.

Viewing a Group

Use the View drop-down list to view existing groups of addresses.

  1. Click the Addresses tab.
  2. Click the View drop-down list to select a name of the group you want to view. Select “All” to view addresses of all contacts or groups and add them to the group that is being created; Select “Groups only” to view addresses of only groups; Select <user defined group name> to view addresses of only specific user defined group; Select “Unfiled” to view addresses of contacts that have not been classified into an existing group.

Editing a Group

To make changes to an existing group:

  1. Click the Addresses tab.
  2. From the View drop-down list select the name of the group you want to edit. For example: Groups only
  3. Click the display name link appearing in the Display Name column.
  4. The Update Group dialog box displays. The Group Members tab shows the name of the group you selected in the Group Name field.

  5. To add contacts to the group, click the names of the individuals or groups you want to add to the New Group from the panel on the left and click Add >.
  6. To remove names of individuals or groups from the Group Includes panel, select the names from the Group Includes panel and click < Remove.
  7. Click the Notes tab to make notes about the group.
  8. Click OK to save the new group details.
  9. Click Delete to delete a member from the new group list

Editing a Contact

To make changes to an existing contact:

  1. Click the Addresses tab.
  2. From the View drop-down select a Group Name. The list of contacts in that group displays. Select the contact you want to edit.
  3. Or

    From the View drop-down list select “All” to view all the contacts. Select the contact you want to edit from the list.

  4. Click the display name link appearing in the Display Name column.
  5. The Update Contact dialog box displays the Name and the Contact tab dialog box shows the name of the Contact you selected in the Display Name field. Edit the contact details.

  6. Click the Address tab and edit the contacts address details.
  7. Click the Notes tab to make notes about the Contact.
  8. Click the Group tab and select the groups to which the contact will be a member of.
  9. Click OK to save the contact details.
  10. Click Delete to delete a contact.

Searching for Addresses

Use the Search icon to search for names and addresses.

To search for names and addresses in your personal address book:

  1. Click the Addresses tab.
  2. Click the Search icon.
  3. An Address Lookup dialog box appears.
  4. From the “Search Addresses” drop-down list, determine which address collection you want to search.
  5. The default is your personal address collection.

  6. From the “Full name” drop-down list, select an item from the available list for the search. For example: Full name, First name, Last name, Email, Phone number.
  7. From the “contains” drop-down list, select an item from the available list. For example: contains, is, sounds like, begins with, ends with.
  8. Enter the text of the item you are searching on in the blank field (next to the “contains” drop-down list).
  9. Click Search.
  10. A list of names or groups matching the search criteria appears.
  11. Select contact names or groups from the list. Click the appropriate address type (To, Cc, Bcc).
  12. Click Compose Message when you’ve finished selecting names from the list.
  13. You see a Compose Message dialog box with the names of the recipients you selected.

  14. Compose your message.
  15. For more information about composing messages refer to Composing Messages.

Viewing and Managing Your Account

Use the Options tab to view account information and to choose options to manage your account.

Account Summary

On the Options tab, click Account Summary.

The account summary gives you the following information about your account:

Personal Information

Use this form to change your personal account information.

  1. Click the Options tab.
  2. Click the Personal Information box on the left panel.

You may change the following:

Preferred Language

User interface elements can be presented in another language.

From the drop-down list, select one of the available languages.

Reply to Address

To change your “reply to” address to an alternative address, complete this field. For example, if you are johnsmith@florizel.com, but want replies sent to johnsmidth@sesta.com, enter johnsmidth@sesta.com in this field.

Signature

To customize the signature that will be included at the bottom of each message you write, click the check box next to “Include this text in each message you compose” to insert a check mark. Enter your preferred sign-off in the field.

vCard

An address book entry, or vCard, stores your name, postal address, email address, phone number, and other information. You can create a personal vCard for yourself that you can attach to your outgoing mail messages.

To create a vCard, click the check box next to “Attach vCard to message” to insert a check mark.

Enter personal information in the fields.

Save Changes/Reset

When you are finished entering changes on the Personal settings, click Save.

If you make changes and decide not to save them, click Reset. When you do, the page is refreshed back with the original information.

Password

To change your Password:

  1. Click the Options tab.
  2. Click the Password box on the left panel. You have three prompts, all of which must be filled in:
    • Enter your old password:
    • Enter your new password:
    • Confirm your new password:
    • Click Change Password to confirm the new password, or Reset to retain the old password.

Settings

To change your settings:

  1. Click the Options tab.
  2. Click the Settings box on the left panel.
  3. You can customize the following settings:

Secure Messaging

The Secure Messaging feature, which is available only on Windows systems using Internet Explorer, allows you to send and receive signed and encrypted messages. Once enabled, all outgoing messages are signed with your registered third party digital certificate, and can be encrypted using the digital security certificate of the recipient.

To enable Secure Messaging options select the following options:

Deleting Mail

You have two delete options:

You can choose “Move deleted message to”, which requires you to select a folder from the drop-down list, or you can “Mark messages deleted”.

Spell Check

When you select this option, messages you compose are automatically spell checked after you click Send.

Sent Messages

This option lets you save a copy of every message you send to a specific folder. To choose a folder, use the drop-down list.

Message Drafts

This option lets you choose a folder in which you want drafts saved. Use the drop-down list to select a folder.

Reply Quoting

This option lets you automatically include the text of a message to which you are replying. Select this option to include the original message in the reply.

Mail Forwarding

Use this option to send a copy of every message you receive to a specific email address. For example, if John wants to send Carolyn a copy of every message he receives, he would enter Carolyn’s email address in the “Forward copies of new messages to” box. You can enter as many email addresses as you want in the box, one line at time.

Save Changes/Reset

When you are finished entering changes on the Personal settings, click Save.

If you make changes and decide not to save them, click Reset. When you do, the page is refreshed to the original information.

Appearance

To customize the appearance of your email account:

  1. Click the Options tab.
  2. Click the Appearance box on the left panel.
  3. You can customize the appearance of your mail account by changing the following:

The Color Scheme

To set the color of your page text and background, click the radio button next to the color scheme you prefer.

The Toolbar

To customize tool bars, click the button next to one of the following:

The Date Format

You can customize the date display format for messages received and messages sent. You can also customize the vacation start and end date format displayed in the Vacation Message link within the Options tab.

To customize the date display format:

  1. Select a Date format from the drop down list. The formats available are: Month,Day,Year ; Day, Month,Year ; Year,Day,Month.
  2. Enter a Delimiter. For Example: hyphen(-), comma(,), slash(/), period(.)

The Display Font

You can customize the font face and font size used in messages. Choose what you want from the drop-down lists.

The Message List View

You can set the number of messages to show per page, and you can sort the messages in ascending or descending order.

Composing Vacation Messages

Follow these steps to activate or deactivate the sending of vacation messages and to write the message you want sent in response to email messages while you are away.

  1. Click the Options tab.
  2. Click the Vacation Message box on the left panel.
  3. Turn your vacation message on or off.
    • To toggle “on” the vacation message reply, click the box labeled “Enable automatic vacation reply”.
    • To toggle “off” the vacation reply message, click the box labeled “Enable automatic vacation reply”.
  4. Select a start date and end date for your vacation message.
  5. The start date is either the current date or any later date before the end date. The end date should be the date you want the vacation mail to stop.

  6. In the text box, type the number of days after which you would like a reply to be sent to a repeat mail sender.
  7. The number of days entered here is the number of days between automatic replies to a repeat mail sender. This means a sender will receive one vacation reply, no matter how many messages is sent to you, during the time period you specify.

  8. Type a subject for the message or leave it blank.
  9. If you leave $SUBJECT in this field blank, then the subject of the message sent to you will be the subject of your reply.

  10. In the text boxes, type your internal and external vacation message.
  11. Internal messages are sent to users in the same domain; and external messages are sent to all other users.

    These messages are sent only when the box to enable vacation messages is checked.

  12. Click Save Changes.

Mail Filters

Use the Mail Filters option to manage mail filters for your incoming email messages. The order in which mail filters is applied to your incoming messages is the order in which the filters are listed here.

On the Options tab click Mail Filters. The Mail Filters dialog box appears. From the Mail Filters dialog box you can:

Use the following button in the Mail Filters dialog box to:

Add. To add a new mail filter, click Add.

Edit. To edit an existing mail filter, select a mail filter from the list and click Edit.

Remove. To remove a mail filter, select the filter from the list and click Remove.

Save. Click this button to save your changes.

Add Mail Filters

To add a new mail filter :

  1. Click New... in the Mail Filters dialog box.
  2. The Add Mail Filters windows is displayed. In the Add Mail Filters window enter the filter rules for your incoming email messages. Refer to the Mail Filter Template for further details on the fields to be filled to set the mail filter.
  3. Click Save to create the new mail filter or click Cancel to exit the Add Mail Filter window without creating a new mail filter.

Edit Mail Filters

To edit an existing mail filter:

  1. Select a mail filter from the list displayed in the Mail Filters dialog box and click Edit...
  2. The Edit Mail Filter window is displayed. Edit the desired filter criteria in the Edit Mail Filter window. Refer to the Mail Filter Template for further details on the fields to be filled to set the mail filter.
  3. Click Save to save the modified mail filter or click Cancel to exit the Edit Mail Filter window without saving the updates.

Mail Filter Template

Enter the following mail filter details:

For Incoming Messages

Apply Message Actions.

Delete Mail Filters

To delete an existing mail filter:

  1. Select a mail filter from the list displayed in the Mail Filters window and click Delete.
  2. A pop-up message confirming the delete displays.
  3. Click OK to delete the selected mail filter.

Viewing the Navigation Path

Use the navigation aid beneath the tabs panel (Folders, Inbox, Sent Mail, Trash, Drafts, Addresses and Options tabs) to view the history of options selected so far. The navigation aid displays the path traversed by you within a folder, selected from the “Select Folders” drop-down list. You can revisit a previously looked up folder by clicking on a link in the path.

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