Remove and Replace a Disk Drive

$DEV_NAME $FRU_NAME, has been selected.

To prepare for this service action, perform the following:

  • Enable the reserve Common Storage Module (CSM) or Common Expansion Module (CEM) function.

    1. Reserve the CSM/CEM for maintenance.

    2. Enter a description of the service action (replacing a disk drive).

    3. Select the estimated amount of time of the service action from the pull-down.

    4. Select the Reserve button.

      a) Other users will be alerted that this service action is in progress when they login.

  • Generate a current FRU inventory.

  • Observe all ESD precautions.

  • Important: When replacing a disk drive, the capacity of the replacement disk drive must be equal to or greater than the disk drive that will be removed. If it is not, it will adversely affect the overall size of the virtual disk that it will become part of.

  • Important: When replacing disk drives, FC disk drives can only be replaced with FC drives and SATA drives can only be replaced with SATA drives. FC and SATA disk drives CAN NOT be intermixed within the same tray.

    To Remove and Replace a Disk Drive

    1. If needed, to help locate the correct tray, activate the flashing Amber LEDs:

      a) Turn on the disk drive Amber LED.

      b) View the disk drive LED location illustration.

      Note: All of the disk drive Amber LEDs will flash, except for the failed drive which should be on solid.

    2. Locate the failed drive by checking the fault lights on the front of disk drive.

      a) Disk drives are numbered from 1 to 14, starting from the left side of the CSM/CEM.

      b) View the disk drive location illustration.

    3. Verify that the disk drive is ready to remove.

      a) The disk drive "Status" should be "failed".

      b) If the disk drive is not "failed" call your Sun Service provider.

    4. If the disk drive is ready for removal, lift the disk drive lever to release the latch handle.

      a) View the disk drive removal illustration.

    5. Use the latch handle to slowly pull the disk drive out of the CSM/CEM.

    6. Push down on the latch handle on the removed disk drive to protect it from damage.

    7. Unpack the new drive and save all of the packing materials to return the failed disk drive in. Use care when handling either the new or the failed disk drive.

    8. Place the removed disk drive in an antistatic bag.

    9. Push the latch release to open the handle on the new disk drive to be installed.

    10. Wait 30 seconds after the failed drive has been removed then insert the new disk drive until it connects with the midplane connector.

    11. Push down on the drive handle to firmly secure the drive. The handle will click into place when the drive is fully inserted.

    12. After the disk drive is fully inserted the Green Drive Active LED will flash before staying on solid to indicate a ready state.

      a) Depending on your configuration, the array may automatically reconstruct data to the new drive. If the array uses hot spares, it may have to complete reconstruction on the hot spare before it copies the data to the replaced drive. This may increase the time required to complete this procedure.

      b) A flashing Active LED indicates that data is being restored to the new disk drive.

    13. Verify the disk drive "State" and "Status".

      a) The disk drive "State" should be "Enable" and the "Status" should be "OK".

    14. A new FRU inventory will need to be created for the new disk drive: Generate new FRU inventory.

    15. Turn off the Amber LEDs used to locate the CSM/CEM.

      a) Turn Off tray LEDs.

    16. Disable the reserve CSM/CEM function.

      a) Select the Release button.

    17. The revision level of the new disk drive can now be checked to confirm compatibility: Validate revision level.

      a) From the Revision Checking screen, select the correct Host from the drop down box.

      b) Select the correct Matrix from the drop down box.

      c) Select the correct tray from the Module drop down box.

      d) If an email is required, enter the appropriate email address.

      e) Click on the "Run" tab.