Remove and Replace a Disk Drive

$DEV_NAME - $FRU_NAME, has been selected.

Note: If these procedures have been linked from the Alarm Details skip step 2.

1. Before starting this service action enable the reserve cabinet(s) function.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. replacing a disk drive).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve button.

   e) Other users will be alerted that this service action is in progress when they log in.

2. If the correct disk drive has been selected proceed to step 3 or select another disk drive from the index on the left-side of the screen.

3. Observe all ESD precautions.

4. If needed, to help locate the correct tray, activate the blinking white locator LED: Set tray locator.

5. Locate the disk drive with the blue LED ON, indicating a ready to remove state. If the blue LED is NOT ON, still proceed to next step.

   a) Disk drives are numbered from 1 to 14, starting from the left side of the tray.

   b) View the disk drive location illustration.

6. Verify that the disk drive is ready to remove: $DEV_NAME - $FRU_NAME.

   a) The FRU Stat, Status -State should be: "fault-disabled", "fault-substituted" or "offline-enabled".

   b) The Vol Stat should be: "substituted".

   c) The Proc List should show NO volume reconstuction activity.

   d) If the disk drive is not "disabled", "substituted" or "offline" call your Sun Service provider to assist with this service action.

7. If the disk drive is ready for removal, push down on the latch release to open the drive latch handle.

   a) View the disk drive latch release illustration.

8. Use the latch handle to slowly pull out the disk drive about one inch. Wait 30 seconds before pulling the drive out completely, giving the disk drive time to spin down.

9. Push in the latch handle on the removed disk drive to protect it from damage.

10. Wait approximately one minute after the drive has been removed before inserting a new replacement drive. This allows the system time to determine that the failed drive has been removed and for internal drive states to be updated.

11. Push the latch release to open the handle on the disk drive to be installed.

12. Insert the new disk drive gently on the middle of the rails and push it in until it is seated with the mid-plane connector.

13. Push in on the drive handle to firmly secure the drive. The handle will click into place when the drive is fully inserted.

14. After the drive is fully inserted the green LED will blink for approximately 1-2 minutes before staying on solid to indicate a ready state.

15. Verify that the disk drive is ready-enabled: $DEV_NAME - $FRU_NAME.

    a) The FRU Stat- Status-State should be: "ready-enabled".

    b) The Vol Stat should be: "mounted".

    c) The Proc List volume reconstuction activity MUST be complete before starting next step.

16. A new inventory will need to be created for the new drive: Generate new inventory.

    a) Select the Generate button on the right side of the screen.

    b) After the New Inventory has been created select the Save button on the right side of the screen.

    Note: Any patches that need to be applied must be applied before the disk drive is returned to the customer.

17. Turn the tray LED Off: Clear tray locator.

18. After this sevice action has been completed all Alarms will need to be deleted: Delete Alarms.

    a) From the left side of the screen select the "check mark" box to select all alarms.

    b) Select the Delete button to delete all of the alarms.

    Note: Be sure to delete any associated alarms from all other monitoring applications.

19. Disable the reserve cabinet(s) function.

    a) Release the cabinet(s).

    b) Select the Release button.

20. The revision level of the new disk drive can now be checked to confirm compatibility: $DEV_NAME - $FRU_NAME.

    a) Select the Generate Upgrade Report button from the Revision Analysis screen.

    b) Select the OK button in the pop-up screen.

    c) From the Patch table check the appropriate box on the left and then select the Apply button to apply the required patches.