Remove and Replace Storage Input / Output Card (SIO)

$DEV_NAME $FRU_NAME, has been selected.

Note: If these procedures have been linked from the Alarm Details skip step 2.

Note: This procedure applies to both the SIO-8 and SIO combo cards.

1. Before starting this service action enable the reserve cabinet(s) function.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. replacing an SIO card).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve button.

   e) Other users will be alerted that this service action is in progress when they log in.

2. If the correct SIO card has been selected proceed to step 3 or select another SIO card from the index on the left-side of the screen.

3. Observe all ESD precautions.

4. From the rear of the cabinet unscrew the captive fasteners on the right side of the service processor and I/O panel and then open the panel.

5. Check the LEDs to determine if the card is in an active state.

   a) If the Link LED (Green) is On solid, the link is connected. If the LED is not On, the link is not connected.

   b) If the Act LED (Amber) is On or blinking, there is activity on the link. If the LED is not On or blinking, there is no activity on the link.

6. Verify that the SIO card is ready to remove: $DEV_NAME - $FRU_NAME.

   a) The Show Chassis screen State should be "Fault" or "Powered Off".

   b) If the SIO card is NOT "Fault" or "Powered Off" call your Sun Service provider to assist with this service action.

7. From the rear of the cabinet, remove all of the fibre optic cables from the SIO card. Be sure to label all cables and their port locations.

8. If this is an SIO combo card remove the Gigabit Ethernet cable.

9. Loosen the SIO card's captive screws, one on each side of the face plate. A Phillips screw driver may be required to loosen the screw.

   a) View the SIO card removal illustration.

10. Pull the lock and ejector handles outward completely to release the card from the mid-plane chassis.

11. Slide the card out of its slot until it is completely removed from the chassis.

12. To maintain proper cooling do not leave the card slot empty for an extended length of time.

13. Remove the GBICs (SIO-8 card) or SFPs (SIO combo card) from the removed SIO card.

14. Place the removed SIO card in an antistatic bag.

15. Insert the new SIO card making sure that the lock and ejector handles are completely open and slide the card into the slot until it connects with the chassis mid-plane. Alignment pins located on the edge of the card should be aligned with the guide holes in the chassis. Use care not to bend any pins.

16. Push in the lock and ejector handles to secure the SIO card in place. The card face plate should be flush with the adjoining cards in the chassis.

17. Secure the card by tightening the captive screws on the card face plate.

18. Insert the GBICs or SFPs into the correct ports of the new SIO card.

19. Insert the fibre optic cables into the correct ports.

20. If this an SIO combo card insert the Gigabit Ethernet cable.

21. Close the service processor and I/O panel and tighten the captive fasteners.

22. The new SIO card will need to be restarted: Restart the SIO card.

    a) The card boot process can take up to 10 minutes to complete.

    b) After the card has completed it's boot process the Link LEDs (Green) will be On for all connected ports.

23. Verify that the SIO card is "Normal": $DEV_NAME - $FRU_NAME.

    a) The Show Chassis screen State should be "Normal".

24. A new inventory will need to be created for the new SIO card: Generate new inventory.

    a) Select the Generate button on the right side of the screen.

    b) After the New Inventory has been created select the Save button on the right side of the screen.

25. Using a host based utility verify that the 6920 volumes are available to the host.

26. After this sevice action has been completed all Alarms will need to be deleted: Delete Alarms.

    a) From the left side of the screen select the "check mark" box to select all alarms.

    b) Select the Delete button to delete all of the alarms.

    Note: Be sure to delete any associated alarms from all other monitoring applications.

27. Disable the reserve cabinet(s) function.

    a) Release the cabinet(s).

    b) Select the Release button.

28. The revision level of the new card can now be checked to confirm compatibility: $DEV_NAME - $FRU_NAME.

    a) Select the Generate Upgrade Report button from the Revision Analysis screen.

    b) Select the OK button in the pop-up screen.

    c) From the Patch table check the appropriate box on the left and then select the Apply button to apply the required patches.