Special Service Procedures

Using the special service cable for temporary diagnosis of service issues on 6020's on the Master Cabinet only through the 6020 serial port.

1. Before starting this service action enable the reserve cabinet(s) function. This may not be possible depending on the state of the service processor accessory tray.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. 6020 service).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve button.

   e) Other users will be alerted that this service action is in progress when they log in.

2. Disconnect the RJ-45 cable (530-2990-01) from the DB-9/RJ-45 Adaptor (530-3205-01) on the MIC card (in slot 5) serial port of the DSP. The other end of this cable should remain connected to the 'Service Serial' port of the SPA tray.

3. Reconnect the RJ-45 cable (530-2990-01) to the serial port of the 6020 that requires diagnosis. The serial port on the 6020 is the right hand most RJ-45 recpticle on the 6020 controller. The other end of this cable should remain connected to the 'Service Serial' port of the SPA tray.

   a) View the cable connection illustration.

4. Connecting to NTC port three (Service Serial) to access the 6020's will require a baud rate change. The default port speed is 19200 and will need to be changed to 9600.

5. Establish a serial connection to the NTC.

   a) tip -9600 /dev/ttya or /dev/ttyb

   b) login: rss

   c) password: sun1rss

6. Use the following command to set the baud rate from the ntc0: prompt.

   a) ntc0: set port_3 speed 9600

7. When the service action is complete, logout of the NTC.

   a) ntc0: logout

8. Disconnect from the tip session.

   a) ntc0: ~. (may require a carriage return first)

9. Return the original SPA tray to DSP connections in the Master Cabinet when diagnosis with the special service cable is completed.

10. After this sevice action has been completed all Alarms will need to be deleted: Delete Alarms.

    a) From the left side of the screen select the "check mark" box to select all alarms.

    b) Select the Delete button to delete all of the alarms.

    Note: Be sure to delete any associated alarms from all other monitoring applications.

11. Disable the reserve cabinet(s) function.

    a) Release the cabinet(s).

    b) Select the Release button.

Use the special service cable for temporary diagnosis of service issues on 6020's on the Expansion Cabinet only through the 6020 serial port.

1. Before starting this service action enable the reserve cabinet(s) function. This may not be possible depending on the state of the service processor accessory tray.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. 6020 service).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve button.

   e) Other users will be alerted that this service action is in progress when they log in.

2. Disconnect the RJ-45 cable (530-2990-01) from the DB-9/RJ-45 Adaptor (530-3205-01) from the service serial port of the SPA Tray. The other end of this cable should remain connected to the MIC card (in slot 5) port of the DSP-1000.

3. Reconnect the RJ-45 cable (530-3138-01) to the serial port of the 6020 in the Expansion Cabinet that requires diagnosis. The serial port on the 6020 is the right hand most RJ-45 receptacle on the 6020 controller. The other end of this cable (530-3138-01) should be connected to the 'Service Serial' port of the SPA tray in the Master Rack . The 530-3138-01 cable is allows a 10 Meter cable run length between the Master and Expansion racks.

   a) View the cable connection illustration.

   This cable will be stored in the Expansion Rack.

4. Connecting to NTC port three (Service Serial) to access the 6020's will require a baud rate change. The default port speed is 19200 and will need to be changed to 9600.

5. Establish a serial connection to the NTC.

   a) tip -9600 /dev/ttya or /dev/ttyb

   b) login: rss

   c) password: sun1rss

6. Use the following command to set the baud rate from the ntc0: prompt.

   a) ntc0: set port_3 speed 9600.

7. When the service action is complete, logout of the NTC.

   a) ntc0: logout

8. Disconnect from the tip session.

   a) ntc0: ~. (may require a carriage return first)

9. Return the original SPA tray to DSP connections in the Master Cabinet when diagnosis with the special service cable is completed.

10. After this sevice action has been completed all Alarms will need to be deleted: Delete Alarms.

    a) From the left side of the screen select the "check mark" box to select all alarms.

    b) Select the Delete button to delete all of the alarms.

    Note: Be sure to delete any associated alarms from all other monitoring applications.

11. Disable the reserve cabinet(s) function.

    a) Release the cabinet(s).

    b) Select the Release button.