Diagnose an SIO Combo Card Gigabit Ethernet Port Problem

$DEV_NAME $FRU_NAME, has been selected.

1. Before starting this service action enable the reserve cabinet(s) function.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. Diagnose an SIO combo card Gigabit Ethernet port problem).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve button.

   e) Other users will be alerted that this service action is in progress when they log in.

2. If the correct SIO card has been selected proceed to step 3 or select another SIO card from the index on the left-side of the screen.

3. Verify the State of the SIO combo card: $DEV_NAME - $FRU_NAME.

   a) The Show Chassis screen State should be "Normal".

   b) If the SIO Combo card State is NOT "Normal" check for alarms associated to this card.

   c) Replace the card.

4. Use the following links to display the selected SIO combo cards status:

   a) Display physical port status (LINK to be ADDED).

   b) Display logical network status (LINK to be ADDED)).

   c) Display remote replication status (LINK to be ADDED)).

5. Inspect the cable/connector for physical damage.

6. Reseat the cable/connector at both ends of the link.

7. If the problem has not been resolved contact your next level of support.

8. After this sevice action has been completed all Alarms will need to be deleted: Delete Alarms.

   a) From the left side of the screen select the "check mark" box to select all alarms.

   b) Select the Delete button to delete all of the alarms.

9. Disable the reserve cabinet(s) function.

   a) Release the cabinet(s).

   b) Select the Release button.