Replace Tray Midplane Chassis

Note: This service activity requires two people to remove and replace the tray chassis from the cabinet frame. The tray chassis can weigh up to 90 Lbs. when fully populated.

Note: SP0 and array00 are used only as examples in this procedure.

1. Have the customer backup all data to the target array.

2. Stop I/O to the array from all hosts.

3. Before starting this service action enable the reserve cabinet(s) function.

   a) Reserve the cabinet(s) for maintenance.

   b) Enter a description of the service action (i.e. replacing tray chassis).

   c) Select the estimated amount of time of the service action from the pull-down.

   d) Select the Reserve Cabinet(s) button.

   e) Other users will be alerted that this service action is in progress when they log in.

   f) Close the pop-up screen.

4. Observe all ESD precautions.

   a) Close the pop-up screen.

5. Establish a serial connection to the NTC.

   a) tip -9600 /dev/ttya or /dev/ttyb

   b) login: rss

   c) password: sun1rss

6. At the NTC prompt execute the following command.

   a) ntc0: connect local port_2

   Local protocol emulation 1.0 - Local Switch: <^[>

   b) Hit Return

7. You should now be at the sp0 console login prompt to the service processor.

   a) sp0 console login: root

   b) password: !root (possibly account specific)

8. From the SP prompt, telnet to the array being prepared for service.

   a) sp0# telnet array00

9. From the login prompt.

   a) Login: root

   b) Password: sun1

10. At the array prompt execute the following commands to verify the state of the array and note all of the FRU and configuration information.

    a) array00:/:<1>fru stat

    b) array00:/:<2>vol list

    c) array00:/:<3>vol stat

11. At the array prompt issue the following command to shutdown the array.

    array00:/:<1>shutdown

    Shutdown the system, are you sure? [N]: y

    Note: The shutdown only spins down the disk drives and powers off the controller cards.

12. From the rear of the cabinet, press the power switches on the power and cooling units to the Off (-) position on the tray chassis to be replaced.

13. Press the power switches on the power and cooling units to the Off (-) position on the other tray chassis' that are part of the array.

14. Remove the power cables from each power and cooling unit in the tray chassis being replaced.

15. Remove the power cables from each power and cooling unit in the other trays that are part of the array being shutdown.

16. Remove the power cables from the cable clips on the power and cooling units of the tray being replaced.

17. Disconnect the two loop/interconnect card cables, making note of their locations.

18. Remove the fibre optic cable, if the tray has a controller card installed.

19. Remove the ethernet cable, if the tray has a controller card installed.

20. Remove the ethernet and fibre optic cables from the cable clips on the power and cooling units.

21. Remove the four screws that secure the tray chassis side rails to the cabinet frame.

    a) View the rear tray rail and cabinet illustration.

    b) Close the pop-up screen.

22. From the front of the cabinet, remove the trim strips from each side of the tray chassis.

23. Remove the four screws that secure the array enclosure to the cabinet frame.

    a) View the front tray rail and cabinet illustration.

    b) Close the pop-up screen.

24. Slide the tray out of the cabinet frame using two people. Use care the tray is heavy.

25. After the old tray has been removed, prepare to move the FRUs to the new chassis.

Preparing to move the FRUs to the new chassis.

1. Observe all ESD precautions.

   a) Close the pop-up screen.

Moving the disk drives.

1. When removing disk drives, label each one with its slot location in the tray so that the drives can be replaced in the correct slots.

   a) Important: If the drives are not returned to the correct slots data could be lost.

   b) Disk drives are numbered from 1 to 14, starting from the left side of the tray.

   c) View the disk drive location illustration.

   d) Close the pop-up screen.

2. Push down on the disk drive latch release to open the drive latch handle.

   a) View the disk drive latch release illustration.

   b) Close the pop-up screen.

3. Use the latch handle to pull the disk drive out of the failed enclosure.

4. In the new enclosure, insert the disk drive gently on the middle of the rails and push it in until it is seated with the mid-plane connector.

5. Push in on the drive handle to firmly secure the drive. The handle will click into place when the drive is fully inserted.

6. Repeat steps 1 through 5 when moving the remaining drives.

Moving the interconnect cards.

1. Loosen the Phillips retaining screw to unlock the latch handle.

   a) View the interconnect card location illustration.

   b) Close the pop-up screen.

2. Pull the latch handle to release the interconnect card from the connector and remove it from the array.

   a) Caution: The latch handle on the interconnect card is operated by a gear at the base of the card. To avoid injury, keep your fingers away from this gear when removing the card and opening or closing the latch handle.

   b) View the interconnect card removal illustration.

   c) Close the pop-up screen.

3. In the new enclosure, insert the interconnect card all the way in the chassis. Use care not to bend any pins.

4. Lock the new interconnect card in place by pushing in on the latch handle.

5. Tighten the retaining screw.

6. Repeat steps 1 through 5 when moving the remaining interconnect card.

Moving the controller card (if necessary).

1. Loosen the Phillips retaining screw to unlock the latch handles.

   a) The controller card is located in the middle of the tray when facing the rear of the tray.

   b) View the controller card location illustration.

   c) Close the pop-up screen.

2. Pull the latch handles to release the controller card from the connector and remove it from the array.

   a) View the controller card removal illustration.

   b) Close the pop-up screen.

3. In the new enclosure, insert the controller card all the way in the chassis. Use care not to bend any pins.

4. Lock the new controller card in place by pushing in on the latch handles.

5. Tighten the retaining screw.

Moving the power and cooling units.

1. Loosen the Phillips retainer screw to unlock the power and cooling unit latch handle.

   a) Power and cooling unit number one is located on the left and power and cooling number two is located on the right when facing the rear of the tray.

   b) View the power and cooling unit location illustration.

   c) Close the pop-up screen.

2. Pull up on the latch handle to release the power and cooling unit from its connector. Pull the power and cooling unit straight out of the array.

   a) View the power and cooling unit removal illustration.

   b) Close the pop-up screen.

3. In the new enclosure, insert the new power and cooling unit in the array until the latch handle touches the chassis.

4. Push the latch handle down to lock the power and cooling unit in place.

5. Tighten the retaining screw.

6. Repeat steps 1 through 5 when moving the remaining power and cooling unit.

Moving the tray side rails.

1. Remove the eight screws holding the two side rails from the failed enclosure.

2. Attach the two side rails to the new enclosure using the eight screws.

Installing the new tray.

1. From the front of the cabinet, align the tray chassis rails with the rails inside the cabinet frame and slide the tray chassis into the cabinet.

   a) View the rail alignment illustration.

   b) Close the pop-up screen.

2. Install the four screws that secure the tray chassis to the front of the cabinet frame.

   a) View securing the front rail and cabinet illustration.

   b) Close the pop-up screen.

3. Attach the trim strips to the cabinet frame.

4. From the rear, insert the four screws that secure the tray chassis side rails to the back of the cabinet frame.

   a) View securing the rear rail and cabinet illustration.

   b) Close the pop-up screen.

5. Insert the two interconnect card cables into their proper locations.

6. Insert the Ethernet cable in the controller card if one is present.

7. Insert the fiber optic cable in the controller card if one is present.

8. Insert the power and cooling unit cables for all trays in that array.

   Note: Make sure the power switch is in the Off position (-) before connecting the power cables.

9. Turn on the power switches for the power and cooling units for all trays in that array.

Configuring the new tray.

1. Establish a serial connection to the NTC.

   a) tip -9600 /dev/ttya or /dev/ttyb

   b) login: rss

   c) password: sun1rss

2. At the NTC prompt execute the following command.

   a) ntc0: connect local port_2

   Local protocol emulation 1.0 - Local Switch: <^[>

   b) Hit Return

3. You should now be at the sp0 console login prompt to the service processor.

   a) sp0 console login: root

   b) password: !root (possibly account specific)

4. From the SP prompt, telnet to the array being prepared for service.

   a) sp0# telnet array00

5. From the login prompt.

   a) Login: root

   b) Password: sun1

6. At the array prompt execute the following commands to verify the state of the array and note all of the FRU and configuration information.

   a) array00:/:<1>fru stat

   b) array00:/:<2>vol list

   c) array00:/:<3>vol stat

7. A new system inventory snapshot will need to be created for the new tray: Generate new inventory.

   a) From the Inventory Maintenance screen, select the Generate New Inventory button at the bottom of the screen.

   b) After the Generate New Inventory has completed, select the Save New Inventory button at the bottom of the screen.

   c) Close the pop-up screen.

8. Disable the reserve cabinet(s) function.

   a) Release the cabinet(s).

   b) Select the Release Cabinet(s) button.

   c) Close the pop-up screen.