Notification Providers

The Storage Automated Diagnostic Environment software supports a variety of Notification providers. These providers must be activated manually, which can be done using the GUI or the ras_admin CLI. Information is sent to the providers each time the agent completes it's cycle.


Note -

Slave agents send events to the 'master' and the 'master' sends events to the providers.


Local Email

The Email provider is used primarily to send event information to local or remote administrators. Multiple email addresses can be entered using the GUI, to which event filters can be applied. When email messages are generated, they are aggregated by event severity and by email address. This means that one email can contain more that one event, but these events must be the same severity level. Along with the main event information, the email includes Service Advisor information (information, probable cause and recommended action). Events also include an event code that can be used as a lookup key into the Event Advisor database (also available from the Storage Automated Diagnostic Environment GUI).

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Net Connect Provider

The NetConnect module relies on the SHUTTLE file (/opt/SUNWstade/DATA/SHUTTLE) to communicate with the Net Connect product. There are two SHUTTLE files (SHUTTLE.1 and SHUTTLE.3 to separate actionable events from non-actionable). When available, the ncsend program is also executed (package_base /SUNWnc/bin/ncsend). All events are sent to NetConnect. NSCC uses NetConnect to populate its database with events coming from clients.

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SunMC Provider

Activating the SunMC module enables the Storage Automated Diagnostic Environment software to send topology and alert information to a SunMC agent. These alerts are visible from the SunMC console. A special rasagent module must be installed on the SunMC agent to receive these alerts. This module is included with the Storage Automated Diagnostic Environment package (/opt/SUNWstade/System/SunMC/SUNWesraa.tar.gz).

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SNMP Traps

SNMP traps can be sent for actionable events and can be received by any management application that can receive traps.

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