Storage Automated Diagnostic Environment
Graphical User Interface Guide
NetConnect Edition

Table of Content
-IntroductionIntroduction 
-NavigationNavigation 
Administration Software Adminstration
-General Maintenance General Software Maintenance
   -Site InformationUsed to enter site Information, address, contact names etc.. 
   -Maintain HostsUsed to configure Monitoring Agents 
       Update Master ConfigurationUpdate Master Configuration 
       Sun StorEdge T3 MessageLog MonitoringSun StorEdge T3 MessageLog Monitoring 
   -Add HostAdd a Host/Agent manually. 
   -Update HostUpdate Host agent information 
   -Maintain DevicesMaintain information about specific devices  
       Delete a DeviceDelete a Device 
       Rename a DeviceRename a Device 
       Manually Update a DeviceManually Update a Device 
   -Local Notification (Email/Scripts)Used to generate emails and scripts to local administrators and local systems. 
   -Add Local Notification EntryAdd a new Email Notification 
   -Remote Notification ProvidersUsed to control event notification to remote systems like SRS, NetConnect, etc.. 
       SRS ProviderSRS Provider 
       SAE ProviderSAE Provider 
       NetConnect ProviderNetConnect Provider 
       SSRR ProviderSSRR Provider 
       SunMC ProviderSunMC Provider 
       Email ProviderEmail Provider 
       SNMP ProviderSNMP Provider 
   -Start AgentsUsed to selectively deactivate the monitoring agents 
   -Start / Stop DevicesUsed to selectively deactivate the monitoring of storage devices.  
   -Admin GroupsAdmin Groups 
   -Test emailtest email 
   -Review ConfigVerify the validity of the software configuration 
   -Config OptionsSoftware Configuration Options 
       Setting your Browser WindowSetting your Browser Window 
   -Optimization/FSAMonitoring Optimization / Fault Signature Analysis Options 
   -Event FiltersEvent Filtering 
-Topo. Maintenance Topology maintenance: Add topos, merge topos, etc..
   -Topology SnapshotRequest Topology Snapshots from each hosts . 
       Topology SnapshotTopology Snapshot 
   -Topo historyDisplay archived Topology information of the selected host or previously configured selection of multiple hosts. 
-System Utilities System Utilities, logins, roles, etc..
   -System TimeOutsAllows to adjust the timeouts used by the monitoring agents 
   -Erase CacheThis function will erase the last report generated by instrumentation modules. Data will be lost permanently 
   -Run AgentUsed to run the monitoring agent manually. 
   -Email ConfigEmail a detailed monitoring report complete with a graphical topology. 
   -Run scriptsRun pre-selected scripts 
   -Root passwordUsed to changed the 'root' password of this software 
   -Login/RolesMaintain Logins and Permissions 
   -Define Admin-GroupsDefine Administration Groups 
   -Clear LoginClear the current user and allow to re-login  
       Logging into the Web BrowserLogging into the Web Browser 
   -App. LauncherLaunch external browser-based software 
Monitor Storage Monitoring
-Monitor DevicesList of Monitored devices. 
    Monitor Device TipsMonitor Device Tips 
-Review DevicesReview device information: state, alerts, etc.. 
    Device SummaryDevice Summary 
    Graph SummaryGraph Summary 
    Health ReportHealth Report 
- Monitor TopologyAccess device information from a topology graph. 
    Topology Feature HintsTopology Feature Hints 
    Topology Footer Feature HintsTopology Footer Feature Hints 
    Topology Icon DefinitionsTopology Icon Definitions 
    Topology HealthTopology Health 
    Clear AlertsClear Alerts 
    MPxIO Link ErrorsMPxIO Link Errors 
    Fibre Channel ErrorsFibre Channel Errors 
-Monitor LogReview Alert/Event/Error log files. 
-Monitor Log Review Alert/Event/Error log files.
   -MessagesReview devices and hosts message log files. 
   -Event LogUsed to search the Event Log 
       Events, Alerts, and AlarmsEvents, Alerts, and Alarms 
   -Alert LogUsed to search the Alert Log, note: alerts are actionable events 
   -Agent ErrorsDisplays all the system errors generated by the monitoring software 
   -Display Alerts Display Alert Log 
   -Display EventsDisplay Event Log 
-Utilities Monitoring Utilities
   -Clear Device HealthClear Current Device errors/warnings and Link errors/warnings from the State database. This will only affect the current health status of the device. 
Manage Storage Management
-Utilities Utilities
   -Volume VerifyExecute 'volume verify' continuously on arrays 
Reports Run Reports
-General Reports Traffic, Fru and Event Reports
   -Traffic ReportDisplay Inframes/Outframes for each port of the supported switches. 
   -Fru ReportsDisplay fru report 
   -FruReport HistoryFru Report History and comparisons 
   -Event ReportsDisplay Event report 
   -Device HealthDisplay all devices with health and alert information. 
   -Device Health SummaryDisplay all devices health 
   -Array PerformanceArray Performance 
-System Reports System Reports, Event Mapping, etc..
   -Agent StatsAgent Execution Statistics 
   -Email/Events MaximumsEmail/Events Maximums Statistics 
   -Thresholds ListDisplay the thresholds used to generate events 
   -Switch DataDisplay Fibre Channel Counters as a report for all supported switches (expert only) 
   -Event/Severity MappingPolicies used to generate events. 
        
-Service Advisor Service Advisor and Event Advisor (pdf)
   -Event AdvisorList of all events with information, Probable Cause and Action 
   -Asc/ AscqAdditional Sense Data  
Help Section Help System
-HelpDetailed help for each section of the GUI 
     
-ArchitectureArchitecture Diagram 
-DiagnosticsList of Diagnostics and Exercisors programs 
-UtilitiesList of Utilities 
-AbbreviationsAbbreviations 
 
Introduction
[ Top ]

Welcome

The Storage Automated Diagnostic Environment (Storage A.D.E.) is a distributed online health and diagnostic monitoring tool for storage area network (SAN) devices. It can be configured to monitor on a 24-hour basis, collecting information that enhances the reliability, availability, and serviceability (RAS) of the storage devices it supports.

The Storage A.D.E. offers the following features:

[ ROOT.about:overview ]
 

 
 
Navigation
[ Top ]
Sun  Storage Automated Diagnostic Environment (Sun StorEdge ) Log Out | Help | Home  
 Administration    Monitor    Manage    Reports  
ROOT | v2.2.0  
General Maintenance  Topo. Maintenance  System Utilities
 
[ GUI::Navigation::index ]
 
Navigation

Navigation is controlled by tabs displayed at the top of each page. Tabs can be active, inactive or invisible.
An inactive tab indicated that the function is installed but is not available to the current user, usually because this user does not have the appropriate permissions.
To navigate the user interface, a tab must be selected, followed by a sub-tab. Most sub-tabs give access to a menu of functions. When 'frames' are active, the bottom part of the screen usually include a left frame where this menu is always available and a right frame when the functions are displayed.
With 'frames' off, the left frame is not available and is replaced by bread crumbs on the main function page.
[ ROOT.navigation:navigation ]
 

 
 
Administration > General Maintenance > Site Information
[ Top ]
Storage Automated Diagnostic Environment
Site Information [ Help ]
Used to enter site Information, address, contact names etc..
 Customer Information
Customer Name:  * Mandatory
Customer No:  
Contract No:  Stock Symbol:  
 Site Information
Site Name:   *
Address:  
City:  *
State:  Zip Code:  *
Country:  *
Contact:  *
Phone No:  Contact Email:  *
[ GUI::Config::site ]
Site Information  
Maintain Site Information

From the General Maintenance window, select Site Information.

Note:

To update the master configuration, complete the following fields:

Click Submit. Your site information is updated.

See Also:

[ admin.gen_maint.site_info:siteinfo ]
 

 
 
Administration > General Maintenance > Maintain Hosts
[ Top ]
Storage Automated Diagnostic Environment
Maintain Hosts [ Help ]
This page contains the list of all monitoring hosts in this installation.

  • [Add a new Slave] registers a new host with this installation. An agent must already be installed on this host prior to executing this function.
  • [Ping Slaves] verifies that all slaves are available and retrieves their hostid and agent version.
  • [Push Slave Configs] transmits the configuration (address, hosts, devices, emails) to all the Slave Hosts.
  • [ Update All Hosts ]
     Existing Hosts Admin Group:
    Host Name
    Type
    #Devs
    Host IP
    Active
    Ping /Hostid
    Admin Group
     ccadieux.site  Master   [IP_NO]
    No
     
    g1 
     No slave present in this configuration.
     
    [ GUI::Hosts::list ]
    Maintain Hosts  
    Maintain Hosts

    When the Storage Automated Diagnostic Environment package is installed on a host, it registers with the master agent and an entry is added to this page. For this automatic registration to work, you must first install and run the master agent. A 'Y' will appear in the Active field of the Maintain Hosts window. Once all hosts are installed, you can access this page to change the configuration of each host.

    The three main functions of the Maintain Hosts window are:

    Note:
    Click the Update All Hosts link to access the Maintain Hosts: Update All Hosts window.
    In addition, you can click the Update All Hosts link from the Maintain Hosts window to change the monitoring frequency setting for all hosts at one time.

    See Also:

    [ admin.gen_maint.maintain_hosts:maintainhosts,masterconfig,t3monitoring ]
    Update Master Configuration  
    Update Master Configuration

    From the Maintain Hosts window, click an existing Host Name link and update the fields as required.

    Updatable fields include the following:

    Note:
    You can check and verify the path by looking at the /etc/syslog.conf on the host.

    See Also:

    [ admin.gen_maint.maintain_hosts:maintainhosts,masterconfig,t3monitoring ]
    Sun StorEdge T3 MessageLog Monitoring  
    Set Up Sun StorEdge Array Message Monitoring

    In order for the Storage Automatic Diagnostic Environment software to monitor messages from a Sun StorEdge array, you must mirror the Sun StorEdge array's /syslog to a host with the Storage Automated Diagnostic Environment installed and configured to monitor Sun StorEdge arrays.

    1. Refer to the Sun StorEdge Installation and Configuration Manual for procedures on how to set up the Sun StorEdge array and the host to forward syslog messages.
    2. Refer to 'Maintain Hosts section to configure each host with the name given to the array message log file.
    [ admin.gen_maint.maintain_hosts:maintainhosts,masterconfig,t3monitoring ]
     

     
     
    Administration > General Maintenance > Add Host
    [ Top ]
    Storage Automated Diagnostic Environment
    Add Host [ Help ]
    Add a Host/Agent manually.
     Enter Host Information
    HostID:
    Host Name:
    Special Contract:
     Categories to Monitor
    Abbreviations
    :Sun 3310
    :Sun 3510
    :Sun 6120
    :Sun 9900
    :Sun A3500FC
    :Sun A5000
    :Brocade Silkworm
    :Sun D2
    :Data Host
    :Host
    :Internal FC Disks
    :McDATA
    :FC-Counters
    :Sun 6320
    :Sun 3900/6900
    :Sun SVE2
    :Sun 2GB Switch
    :Sun Switch
    :Sun T3
    :FC-Tape
    :Sun V880 Disk
    :Sun VE
     Monitoring Frequency:
    Alternate Master:  
    Monitor InBand DataPath:  
    Show only monitored devices in topology graph.:  
     Enter Logfiles Locations
    Message Log:
    /var/adm/messages
    Storage Array Message Log:
    [ GUI::Hosts::add ]
    Add New Slave  
    Add a New Slave

    If a slave agent does not automatically register, you can add a new slave manually.

    To access the Add Host window:

    1. Click the Maintain Hosts link on the Storage Automated Diagnostic Environment window.
    2. Click the Add a new Slave button on the Maintain Host window.
    3. The Maintain Hosts: Add Host window is displayed.

      Note: The Categories to Monitor choices indicate Sun Microsystem network storage devices that are supported with the Storage Automated Diagnostic Environment.

    4. Click Add to add the new host.

    5. Caution:If the system you are adding as a slave is currently a master, the following message is displayed: WARNING: System is currently configured as a master. Please use the Push Slave Configs section to change this system to a slave.

    6. To automatically update the slave's configurations and to verify that all slaves agree with the master configurations, click Push Slave Configs from the Maintenance menu.

    Notes:

    See Also:

    [ admin.gen_maint.add_hosts:addnewslave ]
     

     
     
    Administration > General Maintenance > Update Host
    [ Top ]
    Storage Automated Diagnostic Environment
    Maintain Hosts [ Help ]
    This page contains the list of all monitoring hosts in this installation.

  • [Add a new Slave] registers a new host with this installation. An agent must already be installed on this host prior to executing this function.
  • [Ping Slaves] verifies that all slaves are available and retrieves their hostid and agent version.
  • [Push Slave Configs] transmits the configuration (address, hosts, devices, emails) to all the Slave Hosts.
  • [ Update All Hosts ]
     Existing Hosts Admin Group:
    Host Name
    Type
    #Devs
    Host IP
    Active
    Ping /Hostid
    Admin Group
     ccadieux.site  Master   [IP_NO]
    No
     
    g1 
     No slave present in this configuration.
     
    [ GUI::Hosts::list ]
    Maintain Hosts  
    Maintain Hosts

    When the Storage Automated Diagnostic Environment package is installed on a host, it registers with the master agent and an entry is added to this page. For this automatic registration to work, you must first install and run the master agent. A 'Y' will appear in the Active field of the Maintain Hosts window. Once all hosts are installed, you can access this page to change the configuration of each host.

    The three main functions of the Maintain Hosts window are:

    Note:
    Click the Update All Hosts link to access the Maintain Hosts: Update All Hosts window.
    In addition, you can click the Update All Hosts link from the Maintain Hosts window to change the monitoring frequency setting for all hosts at one time.

    See Also:

    [ admin.gen_maint.maintain_host:maintainhosts ]
     

     
     
    Administration > General Maintenance > Maintain Devices
    [ Top ]
    Storage Automated Diagnostic Environment
    Maintain Devices [ Help ]
    This page displays all monitored devices. Update devices by clicking the appropriate link. Use the 'Info' link to add information and comments to this device. Select a specific host from the 'Host:' drop-down to display devices monitored by this host only.
    A device can be marked On/Off/Off if the device is active (first value) but the device category has never been checked in 'Maintain Hosts' (second value) and the Agent is not running (third value) .
     List Existing Devices   Admin Group:   Host:
    Monitoring Host
    DeviceName
    (select to update)
    Dev.Type
    Info.
    IP Address
    WWN/Key
    Monitor Dev/Cat/Agent
    Admin Group
    Delete
     ccadieux  t4a
    6120
    Info
    [IP_NO]   200300..
    On On Off
     
     
     
     
    [ GUI::Devices::list ]
    Maintain Devices  
    Maintain Devices

    Use the Maintain Devices window to configure the host to monitor each device. You can also use this window to change the name that the Storage Automated Diagnostic Environment will use as a reference to that device through its email notifications.

    Be aware of the host's access method when making decisions about which devices the Storage Automated Diagnostic Environment will monitor.

    Note:

    The Primary Host column lists the registered host that does the actual probing of the device.

    See Also:

    [ admin.gen_maint.maint_device:maintaindev,deletedevice,renamedevice,updatedevice ]
    Delete a Device  
    Delete a Device

    You can delete an unwanted device after the device has been removed from the site, or if device monitoring is no longer needed.

    Note:

    See Also:

    [ admin.gen_maint.maint_device:maintaindev,deletedevice,renamedevice,updatedevice ]
    Rename a Device  
    Rename a Device

    If you rename a device and then execute the agent from the command line or from the GUI, the Storage Automated Diagnostic Environment displays a message that the previous device has been removed.

    The Storage Automated Diagnostic Environment Topology will not, however, display the renamed device until you rediscover the device and take a new Topology snapshot.

    You can avoid this problem by manually adding the world wide name (WWN) into the Storage Automated Diagnostic Environment configuration file, which is located in /var/opt/SUNWstade/DATA/rasagent.conf.

    Note:

    Unless you remove the SUNWstade directory and perform a new ras_install, the configuration file remains on the system between upgrades.

    See Also:

    [ admin.gen_maint.maint_device:maintaindev,deletedevice,renamedevice,updatedevice ]
    Manually Update a Device  
    Manually Update a Device

    Changing the name of the device changes only the reference to that device within the Storage Automated Diagnostic Environment. It does not affect the access or reference to that device within the operating system.

    If you change the configuration of a device, you must delete that unwanted device. The Storage Automated Diagnostic Environment displays a message stating that the previous device has been removed. Topology will not, however, display the deleted device until you manually add and discover the device.

    After you have added a device or updated a device, click Re-Discover to refresh the system.

    See Also:

    [ admin.gen_maint.maint_device:maintaindev,deletedevice,renamedevice,updatedevice ]
     

     
     
    Administration > General Maintenance > Local Notification (Email/Scripts)
    [ Top ]
    Storage Automated Diagnostic Environment
    Local Notification (Email/Scripts) [ Help ]
    Use [Add Notification] to add new email addresses. [Clear Email Maximums] reset the counters that are used to avoid sending too many emails about the same problem.
    Notification Add/Update Form:
  • For Sun Solution, the Management-level can be selected. Select 'Components' to get device events (like t3,switch etc..). Select 'System' to get Solution-level events (like 3900/6900 etc..).
  • Select Priority, Event Category and Event Type to filter events.
  • 'Skip components of aggregated events' will decrease the number of events sent by only sending aggregated events. Aggregated events are generated by the 'Fault Signature Analysis' module.
  •  Existing Local Notifications
    Notification Type
    Email/Script (Click to Update)
    Event Categories
    Event Type
    Priority
    Admin Groups
    Email
    ccadieux@central
    All
    All Events
    All
    All 
    [ GUI::Notifs::list ]
    Email Notification  
    Email Notification

    You can use the Email Notification window to customize the generation of emails to yourself or to other administrators at their companies. For example, if you are interested in receiving only high-priority alerts coming from Sun StorEdge T3, T3+, or 6120 arrays, you can create a specialized notification for this instance only.

    Alerts are sent only to valid email addresses that you have entered through the Email Notification function. Local notification does not send mail to the provider.

    You can customize the following local notification information:

    Note:

    The local email/pager notifications feature is optional and does not affect the main transmission functions of the Storage Automated Diagnostic Environment. The master instance of the Storage Automated Diagnostic Environment is the only instance generating emails based on local notifications.

    Updating or Deleting Email Addresses

    To update or delete an existing email address, click an existing email link from the Email notification window.

    Clear Maximum Emails

    For events that produce frequent error messages, you can specify the number of times you are notified. If the maximum number is set to a value other than no maximum (the default), you can receive an email 5, 10, 20, or 50 times within an eight-hour period. The last email will indicate that this is the final notification you will receive within the eight-hour time period.

    To clear a previously-set value, click Clear Email Maximums from the Email Notification window.

    See Also:

    [ admin.gen_maint.email:notifications ]
     

     
     
    Administration > General Maintenance > Add Local Notification Entry
    [ Top ]
    Storage Automated Diagnostic Environment
    Storage Automated Diagnostic Environment
    Local Notification (Email/Scripts) : Add Email [ Help ]
    Use [Add Notification] to add new email addresses. [Clear Email Maximums] reset the counters that are used to avoid sending too many emails about the same problem.
    Notification Add/Update Form:
  • For Sun Solution, the Management-level can be selected. Select 'Components' to get device events (like t3,switch etc..). Select 'System' to get Solution-level events (like 3900/6900 etc..).
  • Select Priority, Event Category and Event Type to filter events.
  • 'Skip components of aggregated events' will decrease the number of events sent by only sending aggregated events. Aggregated events are generated by the 'Fault Signature Analysis' module.
  •  Enter Local Notification Information
    Notification Type: :Email    :Pager   :Script  
    Email Address:
    Run script: [ Help ]
    Management Level:
    Priority:
    Event Categories:
    Event Type:
    Admin Groups:
    Apply Event Filters:
    Skip components of aggregated events:
    [ GUI::Notifs::list ]
    Add New Notification Entry  
    Local Notification: Add New Entry

    Create a notification record for each system administrator who wants to be notified of the Storage Automated Diagnostic Environment findings.

    Restrict the findings by Priority, Event Category, and Event Type. Multiple events can be selected and sent to an email or pager address. This flexibility enables a customized alert notification scheme.

    In addition to sending the reliability, availability, and serviceability (RAS) information collected by the Storage Automated Diagnostic Environment, you can send a customizable subset of the event-driven messages from the host (configured as master) directly to local system administrators at the customer's site by email.

    Note: Email might not be sent if the system is not properly configured to send mail to the recipient. This is primarily evident in Storage Service Processor environments, where the Storage Service Processors are on a subnet, and there is no gateway to the intended recipient.

    See Also:

    [ admin.gen_maint.add_email:addnewentry ]
     

     
     
    Administration > General Maintenance > Remote Notification Providers
    [ Top ]
    Storage Automated Diagnostic Environment
    Remote Notification Providers [ Help ]
    NetConnect (Off)
    DataHost (Off)
    Email (Off)
    NetConnect (Off)
    SAE (Off)
    SRS (Off)
    SSRR (Off)
    SunMC (Off)
    Trap (Off)
    The Net Connect Provider is the transport mechanism for RAS information collected by the Storage Automated Diagnostic Environment Agent.
    The Active checkbox indicates the current status of the Provider.
     NetConnect Provider Information
    Active : Inactive
    Max Size (Kbytes):
    [ GUI::Providers::display ]
    Notification Providers  
    Notification Providers

    Storage Automated Diagnostic Environment providers encode data and interface with transport mechanisms, which transmit information to the NSCC about configured storage devices. A provider's main function is to relay events generated by health monitors.

    The Storage Automated Diagnostic Environment supports seven providers: Email, SAE, Sun Remote Services (SRS), NetConnect, Simple Network Management Protocol (SNMP), Sun StorEdge Remote Response (SSRR), and SunMC.

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    SRS Provider  
    SRS Provider

    The Sun Remote Services (SRS) Provider supports the Storage Automated Diagnostic Environment in monitoring Sun storage devices. The Storage Automated Diagnostic Environment pulls the storage device events and channels them through a sender. The sender transmits the event data, written in XML, to the SRS station.

    To set up the SRS Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    SAE Provider  
    SAE Provider

    The SAE Provider supports the Storage Automated Diagnostic Environment in sending events to the Sun StorEdge Diagnostic Expert.

    To set up the SAE Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    NetConnect Provider  
    Net Connect Provider

    The NetConnect Provider is a part of the SRS family of products. NetConnect uses internet-based technology which avoids the need for additional dedicated network connections at the customer site. All available instrumentation, events, and topology information is sent to the Network Storage Command Center (NSCC).

    Although the information extracted is used to improve products and service, the information is not monitored by Sun Service personnel. Currently, the storage information is not available by way of the NetConnect portal

    To set up the NetConnect Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    SSRR Provider  
    SSRR Provider

    The Sun StorEdge Remote Response (SSRR) Provider uses modem technology with UNIX-to-UNIX Communication Protocol (UUCP). SSRR software is required on the customer data host. The SSRR Provider is intended for customers who have purchased a remote support service offering and have supplied phone lines to enable the modem phone home capability. The Storage Automated Diagnostic Environment, which records events, resides on the Storage Service Processor.

    After the Storage Automated Diagnostic Environment identifies the event:

    1. The Storage Automated Diagnostic Environment logs the event and alerts Sun engineers by email or pager, if the data falls outside of pre-defined tolerances.
    2. The Sun engineer, located behind a firewall, accesses the SSRR server and runs a script.
      The script initiates a call to the customer's modem and supplies logins and passwords to the client Network Terminal Concentrator (NTC) and the Storage Service Processor.
    3. The script negotiates a secure point-to-point protocol (PPP) connection between the customer's Storage Service Processor and the SSRR Server and automatically logs the Sun engineer on to the customer's Storage Service Processor.
    4. The Sun engineer can then access SAN components to remotely diagnose and perform a number of maintenance routines.
    5. Note: If the Storage Automated Diagnostic Environment is run either manually or from the cron, and the SSRR Provider is selected but the SSRR software is not installed or is not configured properly, the following error message appears:

      ***ERR: Cannot find Machine name in Permissions file.

      To set up the SSRR Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    SunMC Provider  
    SunMC Provider

    The SunMC Provider enables the Storage Automated Diagnostic Environment to send actionable events and monitoring topologies to the SunMC Console, which displays the alarms and alert text. SunMC information is similar and compatible with Sun Remote Services (SRS). SunMC can send information to SRS, in which case the SRS Provider need not be activated in the Storage Automated Diagnostic Environment.

    To set up the SunMC Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    Email Provider  
    Email Provider

    The Email Provider enables specific events to be emailed to local administrators. Events can also be summarized and sent to a pager's email address. This is an Intranet mechanism for transporting reliability, availability, and serviceability (RAS) information collected by the Storage Automated Diagnostic Environment agent. Although the information extracted is used to improve products and service, the information is not monitored by Sun Service personnel.

    To set up the Email Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
    SNMP Provider  
    SNMP Provider

    The SNMP Traps Provider enables the Storage Automated Diagnostic Environment to send traps, for all actionable events that occur during monitoring, to external management systems.

    When an alert occurs, it is sent to the SNMP transport as an SNMP trap. An SNMP trap listener can use the StorAgent.mib SNMP MIB file, which is included in the SUNWstade package to decode these alerts.

    The alerts contain the following information:

    To set up the SNMP Provider, complete the required fields:

    See Also:

    [ admin.gen_maint.providers:providers,srs,sae,netconnect,ssrr,sunmc,email,snmp ]
     

     
     
    Administration > General Maintenance > Start Agents
    [ Top ]
    Storage Automated Diagnostic Environment
    Start Agents [ Help ]
    Used to selectively deactivate the monitoring agents
     Hosts Current Monitoring State
    HostName
    Type
    Host Id
    Host IP
    Monitoring
    Start
    Stop
     ccadieux.site Master 80a3738d [IP_NO]
    Off

     
    [ GUI::Start::Agents ]
    Start Agents  
    Start Agents

    You can control agent activity to temporarily stop the Storage Automated Diagnostic Environment from running on a selected host. You can also avoid creating email notifications on false errors when a device is being tested and faults are injected intentionally.

    Note:

    By default, the master Monitoring function does not automatically default to On. You must manually enable Monitoring to On.

    See Also:

    [ admin.gen_maint.start_agent:ssagents ]
     

     
     
    Administration > General Maintenance > Start / Stop Devices[ Top ]
    Start / Stop Devices [ Help ]
    Used to selectively deactivate the monitoring of storage devices. Click on the hostname to expand this host and see it's devices. This page indicates if the device is turned on and if the Host has this device category active under 'Maintain Hosts'. When the status is On/Off, it means that the device is active but it's category has never been selected (in Maintain Hosts).
     Start/Stop Device Monitoring
    Primary Host Name Type Address/WWN Monitor
    Device/Category
    Start Stop
     + ccadieux.site
    [ GUI::Start::Devices ]
    Start or Stop Devices  
    Start or Stop Device Monitoring

    The Start Device window enables you to deactivate monitoring on a device-by-device basis.

    1. To start or stop devices, check the appropriate checkbox.
      • When Monitoring is 'on,' the 'Stop' checkbox is available.
      • When Monitoring is 'off,' the 'Start' checkbox is available.

    2. The Storage Automated Diagnostic Environment must update the configuration files on all the slave hosts configured with this master. To accomplish this, use the 'Push Slave Configs option on the Maintenance menu.
    3. If the device is being tested, or if faults are being injected into the device intentionally, you can temporarily stop the local notifications for a specific device using the Start/Stop Device Monitoring window.

    Note:

    Monitoring continues when the device is deactivated (turned off). However, email notifications will not occur for any faults that are detected while the device monitoring is in this state. Consequently, any errors that may have been detected will be logged and sent by means of the NetConnect Provider, but not by means of email notification.

    See Also:

    [ admin.gen_maint.start_device:ssdevices ]
     

     
     
    Administration > General Maintenance > Admin Groups
    [ Top ]
    Storage Automated Diagnostic Environment
    Admin Groups [ Help ]
    Administration Groups are used to group devices. These groups can be used to insure that administrators receive information about their devices only. Each device or host can be assigned a single admin-group. Admin Groups can be used when creating Local Emails.
    Select devices to group
    Sort:
    Name Group Select
     -ccadieux g1
      6120-t4a 
    Group selected devices into:

    [ Define more Admin-Groups ]  

    [ GUI::AdminGroup::list ]
     
    Admin Groups

    Administration Groups are used to group devices. These groups usually represent areas of responsibilities that are divided between administrators. They can be used to insure that administrators receive information about their devices only.
    Admin Group setup:

    [ admin.gen_maint.adming:admin_groups ]
     

     
     
    Administration > General Maintenance > Test email
    [ Top ]
    Storage Automated Diagnostic Environment
     
    Test email [ Help ]
    Enter an Email Address and an optional Message to send a test email.
     
     Email Address:
     Message:
    [ GUI::Email::test ]
    Test Email  
    Test Email

    Use the Test Email window to send test emails and a message, and to verify that the mailing capability of the Storage Automated Diagnostic Environment is installed and working properly.

    Notes:

    See Also:

    [ admin.gen_maint.test_email:testemail ]
     

     
     
    Administration > General Maintenance > Review Config
    [ Top ]
    Storage Automated Diagnostic Environment
    Review Config [ Help ]
    This program will verify the configuration of the master and each of the slaves. This may take a few minutes.
    [ GUI::Review::run ]
    Review Configurations  
    Review Configuration

    Use the Review Configurations window to verify system configuration settings.

    Note:

    Although some settings have a default, you can change the defaults on selected configuration options using the 'Configuration Options window.

    Follow the displayed recommendations to correct settings that you might have missed or for those that you need to double-check.

    See Also:

    [ admin.gen_maint.review:reviewconfig ]
     

     
     
    Administration > General Maintenance > Config Options
    [ Top ]
    Storage Automated Diagnostic Environment
    Config Options : Window Options [ Help ]
     Enter Configuration Options
    Number of old (historical) topologies 
    to save for comparison :
     
    Test Manager Refresh rate:   ( minimum is 5 secs. )
    Max LogFile Size:   (Meg)
    GUI Bandwidth:
    Create Hubs when appropriate:
    Is this a production Site?:
      Is this site used for production or just for testing and development?
    Session Time-Out:
     Enter email options
    Sendmail from this Host/IP:   (optional)
    Email from:   (Optional)
    Maximum number of emails about the same component in the same 8 hours period:   Emails per time period
    Path to Email Program:  
    Window Options : Config Options
     Update Window
    Select Big screen if your monitor is 1280x1024 and you want to display up to 3 frames across on the browser. Select Small screen for 1024x864 monitors and want only 2 frames. Select 'No Frames' if you don't want the application to use frames.
    Select Browser Window:  
    Color Scheme:  
     

     

    [ GUI::Options::upd ]
    Configuration Options  
    Change Configuration Options

    The Configuration Options window enables you to change the defaults on selected configuration options. Use the following information to update existing configuration options:

    Note:

    If the host is behind a firewall (for example, in a Storage Service Processor environment), e-mails cannot be sent unless the e-mail address is on the customer's LAN.

    Configuration Options

    Email Options

    Window Options

    [ admin.gen_maint.options:configoptions,setbrowser ]
    Setting your Browser Window  
    Maintain Site Information

    You can configure your browser window's size and specify whether to show or hide the left frame menu. Using the 'Config Options functionality, you can select one of the following window options.

    See Also:

    [ admin.gen_maint.options:configoptions,setbrowser ]
     

     
     
    Administration > General Maintenance > Optimization/FSA
    [ Top ]
    Storage Automated Diagnostic Environment
    Optimization/FSA [ Help ]
     Fault Signature Analysis
    This module creates new aggregated events by grouping together events that share common 'suspect frus'. With FSA on, a one-probing-cycle delay is introduced to make sure that all slaves have reported their events to the master agent.
    When turned on, this module will delay the generating of events by one 'run' of the agent: This is done to ensure that all events have been generated before starting the correlation.
    Turn on Fault Signature Analysis?:
     
     Parallel monitoring
    Allow to probe more than 1 device at the same time. This can be used to accelerate the monitoring frequency and improve event timeliness.
    Number of switches to do at the same time:
    Number of Sun T3/6120 to do at the same time:
     
     Sun T3/6120 Monitoring Optimization
    This options allows to minimize the probing of t3/6120 that appear to be healthy by relying on the message.t3 logfile and on 'ping'. Arrays will still be probed at least every 6 hours even when they appear healthy. If 'ping' fails or if there are new entries in the messages.t3 logfile, normal probing will immediately resume. This function should only be used when monitoring a large amount of arrays from the same agent (> 50).
    ***WARNING***
    This function relies heavily of the messages.t3 logfile. Verify that all array's remote-logging is configured properly before turning this option on.
    Turn on T3/6120 Optimization:
    [ GUI::Optimization::upd ]
    Fault Signature Analysis  
    Fault Signature Analysis

    Fault Signature Analysis (FSA) aggregates alerts that share common suspect FRUs. After a set of events is generated, but before these events are sent as email or to the NetConnect provider, the FSA module attempts to summarize into fewer and more specific and actionable events. The aggregation of events often points to a root cause of the problem, whereas events are merely symptoms of the problem.

    See Also:

    [ admin.gen_maint.optimization:fsa ]
     

     
     
    Administration > General Maintenance > Event Filters
    [ Top ]
    Storage Automated Diagnostic Environment
    Event Filters [ Help ]
    Event Filtering
     Event Filter List
    #
    Dev-Type
    Event-Code
    Day filter
    Description Pattern
    Severity
    Del.
     000000
    t3 
    13.26.12  2a  to 'ready-disabled 
    Notice
    [ GUI::Filters::list ]
    Event Filters

    Event filters are used to customize the severity of events sent to Local-Email notification. This allows administrators to control more precisely the severity of events they receive. Event filtering aplies both to Email and scripts.
    These severity changes do not affect the Remote Notification providers like SRS or NetConnect. Filtering can be done against a single event or a category of events using the following fields:

    [ admin.gen_maint.filters:filters ]
     

     
     
    Administration > Topology Maintenance > Topology Snapshot
    [ Top ]
    Storage Automated Diagnostic Environment
    Storage Automated Diagnostic Environment
    Topology Snapshot [ Help ]
    This function is used to retrieve topologies from different hosts (master and slaves) and merge them into a Master Topology.
    - Select the host to retrieve and create a topology by placing a check in the "Select" column check box.
    - Click [Create Selected Topologies] to start discovery on the selected hosts.
    - Once all topologies are retrieved, the Status should say 'Done'.
    - The 'Last Snapshot' column contains the date of the last time a topology was extracted from this host.
    - The 'Last Master' column contains the date the last Master Topology was sent back to that host.
    - If a timeout-error occurs, you may need to increase the timeouts in System Timeouts
    Note: This function requires Solaris 8 4/01 or above to work.
    Select Topology
    Select Topology Last Snapshot Last Master Status Error Details Delete/Clear
     
     ccadieux.site (Local)    2003-03-31 17:30:01
     
    Review
     
     
     nsccdemo.site (Warning: No corresponding Slave-Agent)  2003-03-31 18:10:08    

     
    [ GUI::SAN::snapshot ]
    Topology Maintenance  
    Topology Maintenance

    The Storage Automated Diagnostic Environment's graphical storage area network (SAN) interface displays all fabric components and the state of those components. Fabric components include HBAs, switch ports, storage controllers, and disks, along with more specialized components such as fans, batteries, power, and volumes.

    Note: Only HBAs connected to storage devices are displayed in Topology.

    SAN agents collect counter information based on error messages and telemetry information. This information is then used in the Topology drawing to indicate link failures.

    See Also:

    [ admin.topo.snapshot:topomaint,toposnapshot ]
    Topology Snapshot  
    Topology Snapshot

    Use this function to create and update the topology view from the host or to review error details.

    Notes:

    Note:

    If a timeout occurs during the process, you may need to increase the timeout specifications. For information, see ' To Change System Time-Out Settings.

    See Also:

    [ admin.topo.snapshot:topomaint,toposnapshot ]
     

     
     
    Administration > Topology Maintenance > Topo history
    [ Top ]
    Storage Automated Diagnostic Environment
    Topo history [ Help ]
    Click a date link to see the topology diagram .
    Check 2 topologies and press [Compare Selected] to see a report of the changes between the topologies.
    [Delete Selected] will delete all checked topologies.
    Available topologies
    Host Current Date1 Date2 Date3
     ccadieux.site
       2003-02-19_16:00:11
    [ GUI::SAN::snapHistory ]
    Snapshot History  
    Snapshot History

    With this function, you can compare and delete current Topology snapshots, or you can view, compare or delete previously stored Topology snapshots.

    1. From the Topology Maintenance window, select Topology History.
    2. To see a summary of the changes between two topologies, select two hosts and enable the corresponding checkbox, then click Compare Selected. The host must have at least two topologies to use the Compare Selected feature.
    3. To delete a topology, select one or more topologies and enable the corresponding checkbox, then click Delete Selected.
    4. To view a previously stored Topology snapshot, double click the date link from the Date1, Date2, or Date3 columns. The oldest snapshot is displayed first.
    5. To compare or delete previously stored Topology snapshots, click the corresponding checkbox on the Date1, Date2, or Date3 columns.
      • To compare two or more previously stored snapshots, click Compare Selected.
      • To delete one or more previously stored snapshots, click Delete Selected.

    See Also:

    [ admin.topo.history:snapshothistory ]
     

     
     
    Administration > System Utilities > System TimeOuts
    [ Top ]
    Storage Automated Diagnostic Environment
    System TimeOuts [ Help ]
    Allows to adjust the timeouts used by the monitoring agents
      System Time-outs (Seconds)
    Ping : Second(s)
    Email : Second(s)
    Sun T3 tokens (Http) : Second(s)
    SNMP access : Second(s)
    Luxadm (Sun A5000) : Second(s)
    RM6 (Sun A3500FC) : Second(s)
    Discman (Discovery) : Second(s)
    Slicd (VE) : Second(s)
    [ GUI::Timeouts::upd ]
    System Timeout Settings  
    System TimeOut Settings

    System timeouts are the values the Storage Automated Diagnostic Environment Agent uses to ensure it does not spend too much time waiting on a response for commands to return.

    Categories and default settings are:

    For more information, refer to the Sun StorEdge Series Reference and Service Guide.
    [ admin.system.timeout:systemtimeouts ]
     

     
     
    Administration > System Utilities > Erase Cache
    [ Top ]
    Erase Cache [ Help ]
    Use this section to erase the last report generated by instrumentation for a particular device and/or function.
    Doing this forces rediscovery of the device's instrumentation upon the next execution, since it will have no old report to compare to. The device will still be monitored.
    [Delete All Reports] deletes the last report generated by instrumentation for ALL listed Devices.
    [Delete Complete Database] remove most files in the DATA directory. Running rasagent after this will be like the first run after pkgadd. This function will not erase the config file.

    NOTE: There is NO WARNING and NO VERIFICATION for these actions.

     
    Select Host:
     Devices:
    Type
     Device ID (Click to erase)  Name  Delete
    61200x301.5016338.400556 / t4a
    [ GUI::Cache::erase ]
    Erase Cache  
    Erase Device Cache

    When you select an existing device, the last report in the cache for that device is erased. This forces the Storage Automated Diagnostic Environment Agent to regenerate events.

    The Erase Device Cache function erases the cache of all the selected devices and the list is removed. Although the device's cache is erased, however, the device will still be monitored.

    Caution: There are no safeguard questions for this function. Once you have selected a device, the instrumentation report for that device is immediately erased.

    See Also:

    [ admin.system.erase_cache:erasecache ]
     

     
     
    Administration > System Utilities > Run Agent
    [ Top ]
    Storage Automated Diagnostic Environment
    Run Agent [ Help ]
    This option will run the agent program immediately unless it is already running. The agent is normally executed from the cron facility but this option allows you to run it manually.
    Select 'Audit all devices' to force the agent to re-discover the devices (AuditEvents).
    Select 'Ignore Email Maximums' to generate all events even if they were generated recently.
     

    Select Host:
    Audit all devices:
    Ignore Email Maximums
    (send all events):
     
    [ GUI::RUNAgent::run ]
    Run RAS  
    Manually Run the Storage Automated Diagnostic Environment Agent

    Although the Storage Automated Diagnostic Environment Agent is normally executed from the cron facility, the Run Agent option enables you to run the agent manually.

    To run the agent manually:

    1. Select a Host from the Select Host pull-down menu.
      Note:
      Select and run the slaves first. The master should be run manually last.
    2. In the 'Config Options section, you can specify the maximum number of emails that will be sent within an 8-hour period about a specific event. The default is no maximum.
      If you check Ignore Email Maximums, the system overrides current specifications and sends all events. You can also clear the specified number of emails using the 'Notifications option.
    3. On some devices, such as the Sun StorEdge A5000 device, the Storage Automated Diagnostic Environment automatically extracts revision information once a week.
      If you check Audit All Devices, you manually force the Storage Automated Diagnostic Environment to run an extensive probe of all devices, rather than having to wait until the next scheduled run.
    4. After you have selected or deselected the options, click RUN.

    5. A summary report displays the status of all the components that are running.

    See Also:

    [ admin.system.run_agent:runras ]
     

     
     
    Administration > System Utilities > Email Config
    [ Top ]
    Email Config [ Help ]
    This function will email a detailed report of the configuration including a list of all devices being monitored, along with the last instrumentation report available on each host.
    Email Configuration
    Email Address:
    Comments:
    [ GUI::DumpConfig::dumpConfig ]
    Email Configuration  
    Email Configuration

    Using the Email Configuration functionality, you can forward a detailed configuration report to specified email recipients. The configuration report includes a list of all monitored devices and the most recent instrumentation report available for each device. Topology information can also be forwarded using email.

    The Email Configuration function enables Sun personnel to view customer information. Note, however, that in order to view the topology in an emailed configuration report, the browser must have access to Sun's Internal Wide Area Network (SWAN).

    Note:

    Email might not be sent if the system is not properly configured. This is primarily evident in Storage Service Processor environments where the Storage Service Processors are on a subnet and there is no gateway to the intended recipient. Refer to the Sun StorEdge Series Installation and Service Manual for more information.

    See Also:

    [ admin.system.email_config:emailconfig ]
     

     
     
    Administration > System Utilities > Run scripts
    [ Top ]
    Storage Automated Diagnostic Environment
    Run scripts [ Help ]
     t3
    Run Commands on T3/6120Run command using telnet (fru list, fru stat etc..) 
    Retrieve tokens from a T3/6120Enter IP Address and a 0 or 1 for the first or second enclosure (Partner Group) 
     util
    Run unix psProcess Status 
    [ GUI::Rsh::list ]
    Run Scripts  
    Run Scripts

    The Run Scripts window enables you to run several command line programs from the GUI.

    A brief description of the scripts that are currently available for the Sun StorEdge T3, T3+, and 6120 array follows:

    [ admin.system.run_script:run_scripts ]
     

     
     
    Administration > System Utilities > Root password
    [ Top ]
    Storage Automated Diagnostic Environment
    Root password [ Help ]
    Used to changed the 'root' password of this software
     Password Maintenance
    User:ras
    Enter OLD password :
    Enter NEW password (min 4 chars.) :
    [ GUI::Password::run ]
    Password Maintenance  
    Password Maintenance

    Use the Password Maintenance window to change the security password for the Storage Automated Diagnostic Environment GUI.

    1. Click Root password in the System Utilities window.
    2. Note:
      You must know the current password. The default login and password after inititial installation are ras / agent (all lowercase).

    3. Enter the OLD password.
    4. Enter a new password, with a minimum of four characters.
    5. Click Update.

    The security password is changed.
    [ admin.system.password:changepassword ]
     

     
     
    Administration > System Utilities > Login/Roles
    [ Top ]
    Storage Automated Diagnostic Environment
    Login/Roles [ Help ]
    Use this screen to add a new user to your system,check at least one privilege for each user. User names must start with one letter. Use 'Del.' and the [Add/Update] button to delete users.
    PrivilegeDescription
    User
    Cannot make changes in the maintenance functions.
    Admin
    This privilege is required to add/delete/update in the Maintenance section.
    Diag
    Required to run Diagnostics.
    Script
    This privilege is required to run scripts. Sun StorEdge 3900/6900 Series configuration scripts are available.
    Expert
    Required to use the FC Analysis section.
    storade
    reserved for use by Sun Service managing Sun StorEdge 3900/6900 Series machines configured with SSRR.
    Login / Roles maintenance
     
    Service
    #
     Del.  Login  NIS
    passwd
     Password  Language  Window  Admin Group
    User
    Admin
    Script
    Diag
    Expert
    1
     
     bob  
       
     
     
    2
     
     joe  
       
     
     
    3
     
     storade  
       
     
     
    Add:
     
     
     
     
    Add:
     
     
     
     
    Add:
     
     
     
     
     
    [ GUI::Roles::update ]
    User Roles  
    Update User Roles

    The Storage Automated Diagnostic Environment administrator can assign permission privileges for the categories listed below. In addition to assigning privileges, the administrator can add a new user, maintain passwords, and update or remove existing users.

    Notes:
    To remove a user, the administrator must delete the encrypted password and click Add/Update.

    User Privileges

    [ admin.system.roles:roles ]
     

     
     
    Administration > System Utilities > Define Admin-Groups
    [ Top ]
    Storage Automated Diagnostic Environment
    Define Admin-Groups [ Help ]
    Define Administration Groups
    Enter Administration Groups (Clear code to delete entry)
     #  Group Code  Description
    1
    2
    3
    4
    5
    6
    7
    8
    [ GUI::Groups::update ]
     
    Admin Groups

    Administration Groups are used to group devices. These groups usually represent areas of responsibilities that are divided between administrators. They can be used to insure that administrators receive information about their devices only.
    Admin Group setup:

    [ admin.system.device_groups:admin_groups ]
     

     
     
    Administration > System Utilities > Clear Login
    [ Top ]
    Clear Login  
    Clear Login

    The Clear Login screen enables you to clear a current user and log in as another user without having to exit the browser.

    To clear the login screen:

    1. Click Cancel to the question "Authorization Failed. Retry?"
    2. To return to the Login screen, reload the browser window.
    [ admin.system.clear_login:clearlogin,browser ]
    Web Browser Logging

    If you have successfully installed and started the software, log in through a Web browser.

    1. Open a Web browser.
    2. Type the following URL in the URL text field for an HTTP server:

      http://your-hostname:port

      where your-hostname is your machine's hostname and port is its port number you configured (the default is 7654).

    [ admin.system.clear_login:clearlogin,browser ]
     

     
     
    Administration > System Utilities > App. Launcher
    [ Top ]
    Storage Automated Diagnostic Environment
    App. Launcher [ Help ]
    Use this form to associate each device-type to an external web-based application. These applications can be used to manage each type of device. The special symbol $ip and $wwn can be used in the url.
    Example: http://$ip to manage a switch by calling the switch's web-server directly.
    The symbol is used to launch these external systems.
    Enter Application name and URL
    Device Type Application Name Application URL
    Sun T3 1:
    2:
    Brocade switch 1:
    2:
    Sun Switch 1:
    2:
    Sun Switch2 1:
    2:
    Sun 3900/6900 1:
    2:
    Sun 6320 1:
    2:
    FC-Tape 1:
    2:
    Vicom VE 1:
    2:
    [ GUI::UrlLaunch::update ]
    Application Launcher  
    Application Launcher

    The Application Launcher screen enables a single click launch of selected web-based applications available to manage particular device types.

    [ admin.system.url_launch:applauncher ]
     

     
     
    Monitor > Monitor Devices[ Top ]
    Storage Automated Diagnostic Environment
    Monitor Devices [ Help ]
     Host:
     Admin Group:  Search:  
    Host
    Type
    Name
    Sev
    Last Report
     ccadieux 6120 t4a
     Error
     2003-04-07 15:44:31
     
    Use the 'Search' field to search for a specific device in the device list.
    Name Search Syntax: Enter a few or all letters of the device name. Wildcards are not supported
    Example: '192' will find device 'diag-192' and device '[IP_NO]'
    [ GUI::Instr::frame ]
    Monitor Devices  
    Monitor Devices

    Use the Monitor Devices window to review all FRU-level information and to access components of a selected device.

    The Monitor Devices screen contains the following information:

    See Also:

    [ monitor.devices:monitordevice,monitordevicetips ]
    Monitor Device Tips  
    Monitor Device Tips

    Options from the Monitor Devices Report window include:

    See Also:

    [ monitor.devices:monitordevice,monitordevicetips ]
     

     
     
    Monitor > Review Devices
    [ Top ]
    Storage Automated Diagnostic Environment
    Monitor Devices [ Help ]
    [ Summ. | Health | Log | Report | Graph ]
    Calling diag230.site...
     Graph of 6120:0x301.5016338.400386
    [ ] 
    No Alerts found!
     
    [ GUI::Instr::rStart ]
    Event Log Report  
    Event Log Report

    To access the Event Log Report, click the Log link from the Monitor Devices menu.

    The Event Log contains the following information.

    Click the Event's link to access the Event Grid.

    The device's EventGrid Info screen is displayed.

    The Event Grid, also known as the Service Advisor shows all of the actionable and non-actionable events the Storage Automated Diagnostic Environment generates. Refer to 'Service Advisor for more information.

    See Also:

    [ monitor.devices_1:eventlogreport,devicereport,graphreport,health ]
    Device Summary  
    Device Summary

    The 'Summary Report page provides detailed information about a selected device.

    From the Summary Report page, you can gather very detailed information about each component of the device.
    The information is nested for easy navigation.

    To access the Device Report Summary page:

    1. Click the Report link from the Summary Report page.
    2. Click the plus (+) icon that corresponds to the component for which you need detailed information.
      The subtopics for that component are displayed.
    3. Click the link on a subtopic.
      The details for the subtopic are displayed in a second window, below the menu window.

    Topics and subtopics for the Sun StorEdge 6120 array include:

    See Also:

    [ monitor.devices_1:eventlogreport,devicereport,graphreport,health ]
    Graph Summary  
    Graph Summary

    The Graph Report page displays the status of the Sun StorEdge T3, T3+, and 6120 array in graphical format.

    To access the Graph Summary page, click the Graph link from the Monitor Devices.
    An illustration of the Sun StorEdge T3, T3+, and 6120 array is displayed, with the following detail:

    Mouse over the component to view more detailed information about each component.

    See Also:

    [ monitor.devices_1:eventlogreport,devicereport,graphreport,health ]
    Health Report  
    Health Report

    Access the Health Report page by clicking the Health link on the Monitor Devices menu.

    A summary of the health of every FRU for the device is displayed, along with its severity level. If you want to delete the Health Summary, click Delete Health.

    See Also:

    [ monitor.devices_1:eventlogreport,devicereport,graphreport,health ]
     

     
     
    Monitor >  Monitor Topology
    [ Top ]
    Storage Automated Diagnostic Environment
     Monitor Topology
     
    [ Search | Print | Clear | Help ]
    [ GUI::Graph::frame ]
    View a Topology  
     
    Display a Host-Based Topology

    Use the Topology section to display a host-based topology and SAN-based topologies.

    Before you view a topology, you must first do the following:

    1. Execute the ras_install command to start the Storage Automated Diagnostic Environment services,
      which is part of the normal installation process.
    2. After you have discovered a device, create a Topology snapshot. Refer to 'Topology Snapshot
      for instructions about how to create a topology snapshot.

    Note:
    If two hosts (one master host and one slave host) are connected to the same set of switches, always select the Master Topology from the Monitor Topology menu.
    Whereas the Master Topology displays an accurate representation of a two-host topology, the slave topology inaccurately displays the devices as direct-attached.

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Topology Feature Hints  
    Topology Feature Hints

    After you have selected a topology, several functions are available in the graphical view:

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Topology Footer Feature Hints  
     
    Topology Footer Features

    After you have selected a topology, several functions are available from the Topology footer bar:

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Topology Icon Definitions  
    Topology Icons

    The icons shown in Topology Help symbolize the various storage devices that monitors. Inside each storage device icon are boxes that represent disks inside the arrays, ports, and 'Other' components at the bottom of the device icons.

    The 'Other' component category includes a variable set of boxes that represent components of the enclosures that are monitored:

    Notes:

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Topology Health  
    Topology Alerts

    To Isolate a Faulty Enclosure Component

    1. From the topology, click a component with the right mouse button.
      A pop-up menu is displayed.
    2. From the pop-up menu, click Report.
      The Monitor Devices Report window is displayed in the right frame.

    Refer to 'Alerts Report, 'Device Summary, 'Graph Report, or 'Summary Report.

    Each of these reports display events, but vary in degree of detail.

    Note:

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Clear Alerts  
    Clear Alerts

    To Clear Green Alerts

    1. Select the Clear link in the upper right corner of the Topology view.
      A pop-up question is displayed: "Are you sure you want to clear all GREEN alerts?"
    2. Click OK.
      All green alerts are removed from the topology.

    To Clear Yellow or Red Alerts for a Device

    Note:
    Yellow or red alerts must be removed manually, but do not remove them until you are certain the faults have been corrected.
    The condition that caused the alert still exists, but will not be displayed in the topology once it has been removed.

    1. From the topology, click a device that has one or more yellow red alerts with the right mouse button.
    2. From the pop-up menu, select Alerts.
      If alerts exist for that device, a list is displayed in the right frame.
    3. Click Delete Alerts to clear all red and yellow alerts for that device.

    To Clear Red and Yellow Alerts for a Link

    1. Click the link with the right mouse button.
      Note: You can also run a link test from the Link pop-up menu.
    2. From the pop-up menu, select Display Error.
      A Clear Link Errors button is displayed in the right frame.
    3. Click Clear Link Errors.

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    MPxIO Link Errors  
    MPxIO Link Errors

    Links that are labelled 'mpxio' in the Topology could indicate one of the following:

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
    Fibre Channel Errors  
    Fibre Channel Errors

    Fibre Channel errors are represented by red links and the letters 'fc,' also in red. Fibre Channel errors indicate that CRC or ITW were found at either end of the link in red.

    Fibre Channel errors are usually intermittent and do not represent a hard failure.
    When a hard failure occurs, such as when a switch port has gone offline, fibre channel counters are ignored.

    See Also:

    [ monitor.topo:selecthost,topohints,footerhelp,topoicons,topoalerts,clearalerts,mpxioerrors,fcerrors ]
     

     
     
    Monitor > Monitor Log
    [ Top ]
    Monitoring Logs  
    Monitoring Logs

    Storage Automated Diagnostic Environment event and alert logs enable you to view various message files. In addition, you can specify criteria used to generate Event Logs an Alert Logs.

    See Also:

    [ monitor.log:accesslog ]
     

     
     
    Monitor > Monitor Log > Messages
    [ Top ]
    Storage Automated Diagnostic Environment
    Messages [ Help ]
    View various message files on all agents. 'Sun T3 Log' shows messages.t3 and 'Trap' shows trap_messages in the /var/adm directory. Note: On slaves only the base message files are shown.
     Host's log files
    HostName
    Type
    Host IP
    Log
    Sun Array log
    Trap
    ccadieux.site Master [IP_NO]  /messages
     /messages.0
     /messages.1
     /messages.2
     /messages.3
     /messages.t3
     /messages.3310 
     /trap_messages 
    [ GUI::MessageLog::list ]
    View the Most Recent Entries on a Host  
    View the Most Recent Entries on a Host

    You can review the content of the /var/adm/messages and array message log files from a host. Log entries are displayed from the end of the file going back; the most recent entries are shown first. The Storage Automated Diagnostic Environment must be functioning properly on each host for the /var/adm/messages log file to display the entries correctly.

    See Also:

    [ monitor.log.messages:varadm ]
     

     
     
    Monitor > Monitor Log > Event Log[ Top ]
    Storage Automated Diagnostic Environment
    Event Log [ Help ]
    Used to search the Event Log
     Agent Host:
     Category:
     Severity:
     Event:
     Event Type:
     Read the last X KBytes from LogFile:
     Filter1:
    [ GUI::EventLog::list ]
    View an Event Log  
    View Event Log

    1. From the Monitor Log window, select Event Log.
    2. Customize the report by using the following pull-down menus:
      • Agent Host
      • Category-All is the default.
        The device types supported by the current Storage Automated Diagnostic Environment version will be displayed in the pull-down menu.
      • Severity-options include All (the default), System Down, Critical (error), Alert (warning), and Caution (information).
      • Event-All is the default.
        The event types supported by the current Storage Automated Diagnostic Environment version will be displayed in the pull-down menu.
      • Event Type-options include All (the default), System Component Events, and System Events.
      • Read the last X Kbytes from LogFile-options include 25KB (the default), 50 KB, 75KB, 100KB.
      • Filter1-Type the IP address for which you want to view the Event Log into the Filter1 text box.

      After you have altered each field (or accepted All as the defaults), click Search Log to produce a customized Event Log.

      See Also:

      [ monitor.log.events:eventlog,alertsalarms ]
      Events, Alerts, and Alarms  
      Events, Alerts, and Alarms

      The terms event, alert, and alarms are often mistakenly used interchangeably.

      A definition of each term follows.

      See Also:

      [ monitor.log.events:eventlog,alertsalarms ]
       

       
       
      Monitor > Monitor Log > Alert Log[ Top ]
      Storage Automated Diagnostic Environment
      Alert Log [ Help ]
      Used to search the Alert Log, note: alerts are actionable events
       Agent Host:
       Category:
       Severity:
       Event:
       Event Type:
       Read the last X KBytes from LogFile:
       Filter1:
      [ GUI::EventLog::alerts ]
      View Alert Log

      Note:
      Alerts are actionable events. The Alert log is considerably shorter than the Event Log.

      1. From the Monitor Log window, select Alert Log.
      2. Customize the report by using the following pull-down menus:
        • Agent Host
        • Category-All is the default.
          The device types supported by the current Storage Automated Diagnostic Environment version will be displayed in the pull-down menu.
        • Severity-options include All (the default), System Down, Critical (error), Alert (warning), and Caution (information).
        • Event-All is the default.
          The event types supported by the current Storage Automated Diagnostic Environment version will be displayed in the pull-down menu.
        • Event Type-options include All (the default), System Component Events, and System Events.
        • Read the last X Kbytes from LogFile-options include 25KB (the default), 50 KB, 75KB, 100KB.
        • Filter1-Type the IP address for which you want to view the Event Log into the Filter1 text box.

        After you have altered each field (or accepted All as the defaults), click Search Log to produce a customized Alert Log.
        [ monitor.log.alerts:alertlog ]
         

         
         
        Monitor > Monitor Log > Agent Errors[ Top ]
        Agent Errors [ Help ]
        This section displays system errors generated by the Storage Automated Diagnostic Environment Agent during execution. Select a host to see the system error log of the agent on that host.
        System Errors are usually related to a file security problem, perl execution errors and other system errors. The agent can usually recover from these errors but will have to skip a part of its normal execution.
        Select an existing Host
        Host HostID Location
        Master 80a3738d  
        [ GUI::Errlog::list ]
        Display System Errors  
        Display System Errors

        The Storage Automated Diagnostic Environment System Errors window displays the 25 most recent system errors that have occurred on a host.

        System errors may relate to security problems, execution errors, or other system errors.

        To alter the default number of 25 errors, enter a number into the #Errors field and click Refresh.

        See Also:

        • 'Monitoring Log Page
        • 'View the Most Recent Entries on a Host
        • 'View an Event Log for a Host
        • 'View Alert Logs
        [ monitor.log.errors:raserrors ]
         

         
         
        Monitor > Monitor Utilities > Clear Device Health
        [ Top ]
        Storage Automated Diagnostic Environment
        Clear Device Health [ Help ]
        Clear Current Device errors/warnings and Link errors/warnings from the State database. This will only affect the current health status of the device.
        Current Component State
        Delete Device Component Severity Description
        6120:t4a volume.u2vol3
        2003-04-07 15:44:34 The state of 'volume.u2vol3.volCacheMirror' on t4a is '[Undefined]'
         
        6120:t4a alarm.time_diff
        2003-04-07 15:44:32 Time of 6120 t4a (ip=[IP_NO]) is different from host: 6120 time='2003-4-07 21:43:55' Host time='2003-04-07 15:44:32'
         
        6120:t4a power.u1pcu1.fruPowerBatState
        2003-04-07 15:44:33 The state of 'power.u1pcu1.fruPowerBatState' on t4a is 'missing'
         
        6120:t4a power.u1pcu2.fruPowerBatState
        2003-04-07 15:44:33 The state of 'power.u1pcu2.fruPowerBatState' on t4a is 'missing'
         
        6120:t4a disk.u2d4
        2003-04-07 15:44:33 'disk.u2d4'(SEAGATE.ST336752FSUN36G.3ET0PBL2) in 6120 t4a (ip=[IP_NO]) is now Not-Available (state changed from 'unknown' to 'ready-disabled')
         
        6120:t4a power.u2pcu1.fruPowerBatState
        2003-04-07 15:44:33 The state of 'power.u2pcu1.fruPowerBatState' on t4a is 'off'
         
        6120:t4a power.u2pcu2.fruPowerBatState
        2003-04-07 15:44:33 The state of 'power.u2pcu2.fruPowerBatState' on t4a is 'missing'
         
        6120:t4a volume.u1vol3
        2003-04-07 15:44:33 The state of 'volume.u1vol3.volCacheMirror' on t4a is '[Undefined]'
         
        6120:t4a volume.u2vol1
        2003-04-07 15:44:33 The state of 'volume.u2vol1.volCacheMirror' on t4a is 'off'
         
        6120:t4a volume.u2vol2
        2003-04-07 15:44:33 The state of 'volume.u2vol2.volCacheMirror' on t4a is 'off'
         
        [ GUI::State::clear ]
        Clear Device Health  
        Clear Device Health

        Clear Device Health enables you to clear current device errors and warnings and link errors and warnings from the State database.

        To clear health information:

        1. From the Monitor Utilities window, click Clear Device Health.
        2. Select the device component and click its corresponding Delete button.
          Scroll down to the bottom of the window to select the Delete option.
          • Delete Selected
          • Delete All Green
          • Delete All Warnings
          • Delete All Link Alerts
          • Delete All Alerts
        [ monitor.utilities.errors:cleardevicehealth ]
         

         
         
        Manage > Utilities > Volume Verify
        [ Top ]
        Storage Automated Diagnostic Environment
        Volume Verify : Start [ Help ]
        This page is used to start volume verification on Sun T3 and Sun 6120 storage arrays. This option will execute volume verify continuously on all arrays at the selected rate. Volumes are verified one at a time on a rotation basis.
        'Kill Verify' can be used to abort these operations on each array.
        The 'Device Summary' page displays each monitored array with information about 'vol verify'.
        The execution rate for the volume verification determines the impact on I/O access to the array. Selecting level 1 will take longer to verify the volume but will have little effect on I/O.
        Start Volume Verify
        Kill Verify
        Device Summary
        Warning: Using the 'fix' option on vol verify may fix parity on bad blocks. This can sometimes hide corrupted data blocks.
         Vol-Verify maintenance
        Run 'vol verify' continuously:  
        Run with 'fix' option:  
        Start volVerify only in these time periods:
        Execution Rate:
        Default Array Password:
        [ GUI::VolVerify::run ]
        Storage Automated Diagnostic Environment
        Volume Verify : Kill [ Help ]
        This page is used to start volume verification on Sun T3 and Sun 6120 storage arrays. This option will execute volume verify continuously on all arrays at the selected rate. Volumes are verified one at a time on a rotation basis.
        'Kill Verify' can be used to abort these operations on each array.
        The 'Device Summary' page displays each monitored array with information about 'vol verify'.
        The execution rate for the volume verification determines the impact on I/O access to the array. Selecting level 1 will take longer to verify the volume but will have little effect on I/O.
        Start Volume Verify
        Kill Verify
        Device Summary
         Kill All Vol-Verify processes on monitored devices
        Status:  Not running
        Log:  [ Display Process-Kill Log ]
         
        [ GUI::VolVerify::run ]
        Storage Automated Diagnostic Environment
        Volume Verify : Report [ Help ]
        This page is used to start volume verification on Sun T3 and Sun 6120 storage arrays. This option will execute volume verify continuously on all arrays at the selected rate. Volumes are verified one at a time on a rotation basis.
        'Kill Verify' can be used to abort these operations on each array.
        The 'Device Summary' page displays each monitored array with information about 'vol verify'.
        The execution rate for the volume verification determines the impact on I/O access to the array. Selecting level 1 will take longer to verify the volume but will have little effect on I/O.
        Start Volume Verify
        Kill Verify
        Device Summary
        Vol-Verify Summary Report
        Host Device Verify Last Volume Start Status
        ccadieux.site  t4a / [IP_NO]
         u1vol1  2003-04-07 15:44:31
        Started 
         

        [ GUI::VolVerify::run ]
         
        Volume Verify

        This option will execute volume verify continuously on all arrays at the selected rate. Volumes are verified one at a time on a rotation basis. Events are generated when this operation fails.
        This option applies only to T3 and 6120.
        Volume verify can also be turned on or off on a device by device basis in General Maintenance -> Maintain Device. The 'Default Array Password' is used when there is no password entered in Administration -> General Maintenance -> Maintain Device for a specific array.
        This option is not considered a diagnostic from StorADE point of view and does not impact monitoring coverage. Green and yellow disk led will be lit when this oparation is running.
        Warning: Using the 'fix' option on vol verify may fix parity on bad blocks. This can sometimes hide corrupted data blocks.

        Use 'Kill Verify' to kill 'vol verify' on the arrays that are monitored and where vol verify was started by Storage A.D.E.

        The 'Device Summary' displays each monitored array with the following fields:

        [ manage.util.volverify:volverify ]
         

         
         
        Report > General Reports > Traffic Report
        [ Top ]
        Storage Automated Diagnostic Environment
        Traffic Report [ Help ]
        Summary:
         Switch IP
        Port
        Traffic (K)
        Total: 

        [ GUI::Traffic::run ]
        Traffic Report

        Traffic Report

        Using the SAN Traffic Report, you can display the status of each port on every switch. SAN monitoring must be active and the Storage Automated Diagnostic Environment must have run at least once for port and switch traffic information to display.

        See Also:

        • 'FRU Reports
        • 'Event Report
        • 'Service Advisor
        • 'Array Performance Report
        [ report.general.fc_traffic:traffic_report ]
         

         
         
        Report > General Reports > Fru Reports
        [ Top ]
        Storage Automated Diagnostic Environment
        Fru Reports [ Help ]
        This function extract fru information from all existing instrumentation-reports both on master and slave agents and produce a flexible report that can be sorted and filtered in a variety of ways.
        This can be used to review fru information for a whole site.
        This report does not probe any device and can only be used after the agents ran at least once.
        Use [Run New Report] to regenerated the report. Use [Display Current Report] to display the last available report.
        Status of New Report
        Report Status:
         Done / pid=13158
         
        Display Latest Report
        Select for Email
        Detailed Report [ Display
         
        Fru-Model Summary (by DeviceName) [ Display
         
        Fru-Model Summary (by DeviceType) [ Display
         
        Emal Selected Reports
        Enter Email:
         
        [ GUI::FruReport::frus ]
        Storage Automated Diagnostic Environment
        Fru Reports [ 2003-04-08 16:58:55 | Help ]
        Fru-Model Summary (by DeviceName)
         + Name
         Device
         FruType
         Vendor
         Model
         Revision
        Count 
         br-89 switch switch Brocade Fibre Channel Switch. v3.0.2c
         diag198 t3 controller 0301 501-5710-02(54) 0200/020100
         t3 disk SEAGATE ST336605FSUN36G A538 18 
         t3 loopcard SLR-MI 375-0085-01-G-G4 5.02 Flash
         t3 midplane SLR-MI 501-5709-05-50 0050
         t3 port  N/A  N/A 
         t3 power  N/A  N/A N/A
         t3 power TECTROL-CAN 300-1454-01(50) 0000
         t3 unit  N/A  N/A 
         diag225 6120 controller 0x301 5405559 01
         6120 disk SEAGATE ST336752FSUN36G A205 28 
         6120 loopcard 0x301 5405384 02
         6120 midplane 0x301 5016338 01
         6120 port  N/A  N/A 
         6120 power  N/A  N/A N/A
         6120 power 0x3AD 3001562 16
         sw88 switch switch Brocade Fibre Channel Switch. v2.6.0
        [ GUI::FruReport::summ1 ]
        Storage Automated Diagnostic Environment
        Fru Reports [ 2003-04-08 16:58:55 | Help ]
        Fru-Model Summary (by DeviceType)
         + Device
         FruType
         Vendor
         Model
         Revision
        Count 
         6120 controller 0x301 5405559 01
         disk SEAGATE ST336752FSUN36G A205 28 
         loopcard 0x301 5405384 02
         midplane 0x301 5016338 01
         port  N/A  N/A 
         power  N/A  N/A N/A
         power 0x3AD 3001562 16
         switch switch Brocade Fibre Channel Switch. v2.6.0
         switch Brocade Fibre Channel Switch. v3.0.2c
         t3 controller 0301 501-5710-02(54) 0200/020100
         disk SEAGATE ST336605FSUN36G A538 18 
         loopcard SLR-MI 375-0085-01-G-G4 5.02 Flash
         midplane SLR-MI 501-5709-05-50 0050
         port  N/A  N/A 
         power  N/A  N/A N/A
         power TECTROL-CAN 300-1454-01(50) 0000
         unit  N/A  N/A 
        Total:90 
        [ GUI::FruReport::summ2 ]
        FRU Report

        FRU Report

        To Generate a Customized FRU Report

        From the General Reports menu, click FRU Reports.

        1. Click New Report.
        2. Enter an email address in the Email text field.
        3. Select one report and click Display.
          • Detailed Report--displays a detailed list of FRU identifiers.
            From the detailed FRU report, you can filter the FRU report using [device type] and [FRU type] filters.
          • FRU Identifier

            Description

            Name

            Host name

            Device

            Device type

            FruType

            Component FRU ( for example, controller, disk, loopcard)

            Fru

            FRU identifier number

            Vendor

            FRU vendor (for example, Seagate for disks)

            Model

            Model number

            Serial

            Serial number

            Revision

            SUNWstads package

            Status

            Current device status

          • Fru-Model Summary (by Device Name)
            Displays the FRU type, vendor name, model number, revision number, and number of FRUs per FRU type for a selected device name (for example, sp-87-t400).
          • Fru-Model Summary (by DeviceType)
            Displays the FRU type, vendor name, model number, revision number, and number of FRUs per FRU type for a selected device (for example, 6120).

        See Also:

        [ report.general.fru_report:fru_reports ]
         

         
         
        Report > General Reports > FruReport History
        [ Top ]
        Storage Automated Diagnostic Environment
        FruReport History [ Help ]
        This function extract fru information from all existing instrumentation-reports both on master and slave agents and produce a flexible report that can be sorted and filtered in a variety of ways.
        This can be used to review fru information for a whole site.
        This report does not probe any device and can only be used after the agents ran at least once.
        Use [Run New Report] to regenerated the report. Use [Display Current Report] to display the last available report.
        Fru Report History
         Creation Date   Select
        2003-03-14 17:57:20
        2003-03-14 18:00:34
         
        [ GUI::FruReport::history ]
        FRU Report

        FRU Report

        To Generate a Customized FRU Report

        From the General Reports menu, click FRU Reports.

        1. Click New Report.
        2. Enter an email address in the Email text field.
        3. Select one report and click Display.
          • Detailed Report--displays a detailed list of FRU identifiers.
            From the detailed FRU report, you can filter the FRU report using [device type] and [FRU type] filters.
          • FRU Identifier

            Description

            Name

            Host name

            Device

            Device type

            FruType

            Component FRU ( for example, controller, disk, loopcard)

            Fru

            FRU identifier number

            Vendor

            FRU vendor (for example, Seagate for disks)

            Model

            Model number

            Serial

            Serial number

            Revision

            SUNWstads package

            Status

            Current device status

          • Fru-Model Summary (by Device Name)
            Displays the FRU type, vendor name, model number, revision number, and number of FRUs per FRU type for a selected device name (for example, sp-87-t400).
          • Fru-Model Summary (by DeviceType)
            Displays the FRU type, vendor name, model number, revision number, and number of FRUs per FRU type for a selected device (for example, 6120).

        See Also:

        [ report.general.fru_hist:fru_reports ]
         

         
         
        Report > General Reports > Event Reports[ Top ]
        Storage Automated Diagnostic Environment
        Event Reports [ Help ]
        This function reads all events in the DATA directory and produce a flexible report that can be sorted and filtered in a variety of ways.
        This can be used to review event distribution by month, week etc..
        Use [Run New Report] to regenerated the report.
        Create New Report
        Actionable Events Only:
        Last Run: 2002-11-12 17:06:21
        Display Latest Report
        Select for Email
        Event Report (by DeviceType / Month) [ Display
         
        Event Report (by DeviceType / Week) [ Display
         
        Event Report (by DeviceType / DayOfWeek) [ Display
         
        Emal Selected Reports
        Enter Email:
         
        [ GUI::EventReport::events ]
        Storage Automated Diagnostic Environment
        Event Reports [ 2003-04-08 16:58:56 | Help ]
        Event Report by DeviceType/ Year-Month  (All Events)
         + Device-Type
         Year-Month
        Info 
        Warning 
        Error 
        Down 
         2310 2002-08 30    
         Brocade switch 2000-01 15  9  6  
         2002-04 12    
         2002-05 96  54  27  
         2002-06 48    
         2002-07 87  12  21  
         2002-08 54  15  6  
         LogFile 2002-04  123  6  
         2002-05 24  303  108  
         2002-06 6   6  
         2002-07 15  21  15  
         2002-08   3  
         McDATA 2002-07 9    
         McData switch 2000-01  201   
         2002-07 9  9   
         SAN links 2002-04  2712   
         2002-05  6030   
         2002-06  942   
         2002-07  123   
         2002-09  24   
         Sun 3900/6900 2002-06 30  3  3  3 
         2002-07 90  60  15  
         2002-08 15  9  6  36 
         2002-09 21    30 
         Sun 6320 2002-09 3    
         Sun A5000 2002-04 9    
         2002-05 60  21  27  
         2002-06 9  12  21  
         2002-07 3  15  6  27 
         2002-09 3  24  9  6 
         Sun Server 2000-01 6    
         2002-04 24  72   
         2002-05 126  216  48  
         2002-06 294   123  
         2002-07 213  21  516  
         2002-08 99  57   
         2002-09 132  3  12  
         Sun Switch 2002-04 21   3  
         2002-05 48  18  6  21 
         2002-06 30    
         2002-07 60  6  6  3 
         2002-08 87  3  18  21 
         2002-09 228  9  51  36 
         Sun Switch2 2002-05 153   156  9 
         2002-06 78   15  
         2002-07 114   81  
         Sun T3 2002-04 6  3   
         2002-05 60  57  12  3 
         2002-06 60  870  108  237 
         2002-07 297   120  
         2002-08 717  555  672  
         2002-09 1551  1458  276  6 
         Vicom VE 2002-04 3    
         2002-07 12    
         agent 2000-01 15  69   
         2002-04 6    3 
         2002-05 33  15   9 
         2002-06 18  474  3  
         2002-07 24  42   
         2002-08 27  6   
         2002-09 36  138  9  9 
         t3message 2002-05  90  21  
         2002-06  3   
         topo 2000-01 12    
         2002-05 30    
         2002-06 12    
         2002-07 33    
         2002-08 6    
         2002-09 6    
        Total: 5325  14907  2541  459 
        Page: 1 of 1  
        [ GUI::EventReport::eventsYmd ]
        Event Reports

        Event Reports

        To Generate a Customized Event Report

        1. From the General Reports menu, click Event Reports.
        2. Click New Report.
        3. Click the Actionable Only checkbox if you want to display only events that are actionable.

        4. Enter an email address in the Email text field.
        5. Select one report and click Display.
        6. Event Report (by DeviceType / Month)--displays a summary of events sorted by:
          • Device-Type
          • Year-Month (for example, 2002-11)
          • Info--Click the number link in the Info column to launch a pop-up window with a summary of information available for that device. The summary includes the date, event type, topic, and description.
          • Severity level--Warning, Error, Down--click the number think in a severity column to launch a pop-up window with a summary that particular severity level. The summary includes the date, event type, topic, description, and severity.

          Event Report (by DeviceType / Week)--displays a summary of events sorted by:

          • Device-Type
          • Year-Week (for example, 2002-11-03)
          • Info--Click the number link in the Info column to launch a pop-up window with a summary of information available for that device. The summary includes the date, event type, topic, and description.
          • Severity level (Warning, Error, Down)--click the number think in a severity column to launch a pop-up window with a summary that particular severity level. The summary includes the date, event type, topic, description, and severity.

          Event Report (by DayOfWeek)--displays a summary of events sorted by:

          • Device-Type
          • DayOfWeek (for example, 1 Mon)
          • Info--Click the number link in the Info column to launch a pop-up window with a summary of information available for that device. The summary includes the date, event type, topic, and description.
          • Severity level (Warning, Error, Down)--click the number think in a severity column to launch a pop-up window with a summary that particular severity level. The summary includes the date, event type, topic, description, and severity.

        See Also:

        [ report.general.event_report:event_reports ]
         

         
         
        Report > General Reports > Device Health
        [ Top ]
        Storage Automated Diagnostic Environment
        Device Health Summary [ Help ]
        Summary Report [ Detail | Summary | Health Only ]
         + Type
         Name
         Health
         IP
         Key
         Monitoring
         6120 t4a
        Error
         [IP_NO] 0x301.5016338.400556
        On
         host ccadieux.site
         
         [IP_NO] ccadieux.site
        On/NoReport
        Switches: , Storage: 1, Hosts: 1
        [ GUI::DeviceReport::run ]
        General Reports

        General Reports

        When viewing reports, The titles of the columns can be selected to sort the report on that column. Click the same colums again to alternate the sorting. Ascending is marked with a '+', descending with a '-' before the name of the field.
        A detailed and a summary mode is also often available.

        [ report.general.dev_report2:gen_report ]
         

         
         
        Report > General Reports > Device Health Summary
        [ Top ]
        Storage Automated Diagnostic Environment
        Device Health Summary [ Help ]
        Summary Report [ Detail | Summary | Health Only ]
         + Type
         Name
         Health
         IP
         Key
         Monitoring
         6120 t4a
        Error
         [IP_NO] 0x301.5016338.400556
        On
         host ccadieux.site
         
         [IP_NO] ccadieux.site
        On/NoReport
        Switches: , Storage: 1, Hosts: 1
        [ GUI::DeviceReport::run ]
        General Reports

        General Reports

        When viewing reports, The titles of the columns can be selected to sort the report on that column. Click the same colums again to alternate the sorting. Ascending is marked with a '+', descending with a '-' before the name of the field.
        A detailed and a summary mode is also often available.

        [ report.general.dev_report:gen_report ]
         

         
         
        Report > General Reports > Array Performance
        [ Top ]
        Storage Automated Diagnostic Environment
        Array Performance : I/O Summary per Second [ Help ]
          Report:   Array:  
        2003-04-08 16:58:56 
          Volume       
        [ GUI::Perf::array ]
        Array Performance Report

        Array Performance Report

        The Array Performance Report tracks and reports the I/O of specified arrays.

        To Generate an Array Performance Report

        1. From the General Reports menu, click Array Performance.
        2. The Array Performance Report displays an I/O Summary sorted by:

          • I/O Summary Report:
            • I/O Hourly Summary
            • I/O Daily Summary
            • Real Time (I/O that is occurring now)
          • Array
            • An individual array
            • Combined arrays

        3. Click GO to generate the customized Array Performance report.

        See Also:

        [ report.general.parray:array_report ]
         

         
         
        Report > System Reports > Agent Stats
        [ Top ]
        Agent Stats [ Help ]
        This report displays, for each agent, the average time required to run the main modules. It can help find bottlenecks in the agent functions. This information is generated and accumulated on every run of the agents on each host.
        Agent Execution time by Host / Module (Mins:Secs) [ Clear Statistics ]
         Host  Device
        #Runs
         Minimum  Maximums  Average
         ccadieux.site
         StorEdge 612038  00:06 01:59 00:26
         Sun T333  00:14 03:54 01:06
         T3MESSAGEAgent62  00:01 00:10 
        No Statistics available!
         

        [ GUI::Stats::agent ]
        Agent Statistics

        Agent Statistics

        Using the Agent Stats functionality, you can determine the average time required to run the modules. The information is generated on every run of Storage Automated Diagnostic Environment's host.

        To Check Storage Automated Diagnostic Environment Statistics

        1. Click Agent Stats in the System Reports window.
        2. Click an existing host.

        The execution time for each agent, measured in minutes and seconds, is displayed.

        See Also:

        • 'Thresholds
        • 'Switch Graph
        • 'Switch Data
        • 'Device Policies
        • 'Service Advisor
        [ report.system.agent_stats:agent_stats ]
         

         
         
        Report > System Reports > Email/Events Maximums
        [ Top ]
        Storage Automated Diagnostic Environment
        Email/Events Maximums [ Help ]
        This page displays a database used to keep track of the number of emails/events sent in the last 8 hours per device-component.
         Events Maximums (max=8)
        Device ID User Name Component/Topic Last Events Events(s) not sent
        No device reached the maximum yet!
         
         Email Maximums (max=)
        Device ID User Name Component/Topic Last Email Email(s) not sent
        No device reached the maximum yet!
        [ GUI::Stats::email ]
        Event Filters

        This page displays a database used to keep track of the number of emails/events sent in the last 8 hours per device-component.
        The 'email' maximum can be adjusted in Admin->General_Maintenance->Config-Options.
        The 'event' maximum cannot be adjusted and is always 8.
        After 8 events are generated about the same component of the same device, events are counted using this database but are not sent anymore. The date-time of the last event generated is also kept in this database.
        The same logic applies to email but the maximum cannot be adjusted.
        Actionable and non-actionable events are accumulated separately to avoid the problem of never sending an actionable event against a certain device because 8 non-actionable events were already sent against that same device (thus sending nothing at all to SRS who only receives actionable events).
        Clearing the database with [Clear Email maximums] or [Clear Events maximums] will reset all counters and events/email generation will start again.
        [ report.system.email_stats:email_stats ]
         

         
         
        Report > System Reports > Thresholds List
        [ Top ]
        Thresholds List [ Help ]
        This page lists all threshold rules. The 'Frequency' is the number of alerts/hours required to generate a new message/email. The 'Quiet' value refers to the quiet time in between messages, used to avoid sending too many emails. Text in blue gives information about last message date or about the current number of alerts found against a specific threshold key. This text will appear only after Storage Automated Diagnostic Environment ran for a while.
        [ Reset Thresholds ]
        Thresholds
        Name  Frequency  Quiet Type Description
        driver
        driver.SF_OFFLINE
        10
        / 24hours 1hours
        Warning
         socal/ifp Offline
        driver.SF_OFFLALERT
        15
        / 24hours 1hours
        Error
         socal/ifp Offline
        driver.SCSI_TRAN_FAILED
        10
        / 4hours 1hours
        Warning
         SCSI transport failed
        driver.SCSI_ASC
        10
        / 4hours 1hours
        Warning
         scsi
        driver.SCSI_TR_READ
        10
        / 4hours 1hours
        Warning
         scsi READ
        driver.SCSI_TR_WRITE
        10
        / 4hours 1hours
        Warning
         scsi WRITE
        driver.SSD_WARN
        5
        / 24hours 1hours
        Warning
         SSD Warning
        driver.SSD_ALERT
        20
        / 24hours 1hours
        Error
         SSD Alert
        driver.PFA
        1
        / 24hours 1hours
        Error
         Predictive Failure
        driver.SF_CRC_WARN
        10
        / 24hours 1hours
        Warning
         CRC Warning
        driver.SF_CRC_ALERT
        15
        / 24hours 1hours
        Error
         CRC Alert
        driver.SFOFFTOWARN
        5
        / 24hours 1hours
        Warning
         Offline Timeouts
        driver.SF_DMA_WARN
        1
        / 24hours 1hours
        Warning
         SF DMA Warning
        driver.SF_RESET
        10
        / 24hours 1hours
        Warning
         SF Reset
        driver.ELS_RETRY
        10
        / 24hours 1hours
        Warning
         ESL retries
        driver.SF_RETRY
        10
        / 24hours 1hours
        Warning
         SF Retries
        driver.TOELS
        10
        / 24hours 1hours
        Warning
         ELS Timeouts
        driver.SFTOELS
        10
        / 24hours 1hours
        Warning
         SFTOELS Timeouts
        driver.DDOFFL
        10
        / 24hours 1hours
        Warning
         Offlines
        driver.LOOP_OFFLINE
        1
        / 5mins 1hours
        Error
         Loop Offline
        driver.LOOP_ONLINE
        1
        / 5mins 1hours
        Error
         Loop Online
        driver.QLC_LOOP_OFFLINE
        1
        / 5mins 1hours
        Error
         Loop Offline
        driver.QLC_LOOP_ONLINE
        1
        / 5mins 1hours
        Error
         Loop Online
        driver.VM_SF_OFFLINE
        10
        / 24hours 1hours
        Warning
         socal/ifp Offline
        driver.VM_SF_OFFLALERT
        15
        / 24hours 1hours
        Error
         socal/ifp Offline
        driver.VM_SCSI_TRAN_FAILED
        10
        / 4hours 1hours
        Warning
         SCSI transport failed
        driver.VM_SCSI_ASC
        10
        / 4hours 1hours
        Warning
         scsi
        driver.VM_SCSI_TR_READ
        10
        / 4hours 1hours
        Warning
         scsi READ
        driver.VM_SCSI_TR_WRITE
        10
        / 4hours 1hours
        Warning
         scsi WRITE
        driver.VM_SSD_WARN
        100
        / 24hours 1hours
        Warning
         SSD Warning
        driver.VM_SSD_ALERT
        1
        / 24hours 1hours
        Error
         SSD Alert
        driver.VM_PFA
        1
        / 24hours 1hours
        Error
         Predictive Failure
        driver.VM_SF_CRC_WARN
        100
        / 24hours 1hours
        Warning
         CRC Warning
        driver.VM_SF_CRC_ALERT
        1
        / 24hours 1hours
        Error
         CRC Alert
        driver.VM_SFOFFTOWARN
        5
        / 24hours 1hours
        Warning
         Offline Timeouts
        driver.VM_SF_DMA_WARN
        1
        / 24hours 1hours
        Warning
         SF DMA Warning
        driver.VM_SF_RESET
        1
        / 24hours 1hours
        Warning
         SF Reset
        driver.VM_ELS_RETRY
        1
        / 24hours 1hours
        Warning
         ESL retries
        driver.VM_SF_RETRY
        1
        / 24hours 1hours
        Warning
         SF Retries
        driver.VM_TOELS
        1
        / 24hours 1hours
        Warning
         ELS Timeouts
        driver.VM_SFTOELS
        1
        / 24hours 1hours
        Warning
         SFTOELS Timeouts
        driver.VM_DDOFFL
        1
        / 24hours 1hours
        Warning
         Offlines
        driver.VM_LOOP_OFFLINE
        2
        / 5mins 1hours
        Error
         Loop Offline
        driver.VM_LOOP_ONLINE
        2
        / 5mins 1hours
        Error
         Loop Online
        a3500
        a3500.CTRL_FIRM
        1
        / 24hours 24hours
        Warning
         Controller firmware version error
        vicom
        vicom.crc
        200
        / 50mins 10mins
        Error
         CRC
        vicom.itw
        200
        / 50mins 10mins
        Error
         Invalid Transmit words
        vicom.link
        200
        / 50mins 10mins
        Error
         Link fails
        vicom.proto
        200
        / 50mins 10mins
        Error
         
        Note: The complete report can be seen using the StorA.D.E. GUI.
        [ GUI::Thresholds::th ]
        Thresholds

        Thresholds

        The Thresholds window displays the thresholds that are used to monitor entries related to I/O interfaces in the /var/adm/messages file.

        • Frequency is the number of alerts and hours required to generate a new message.
        • Quiet is the quiet time in between messages, which is used to avoid sending too many messages at once.

        See Also:

        [ report.system.thresholds:thresholds ]
         

         
         
        Report > System Reports > Switch Data[ Top ]
        Storage Automated Diagnostic Environment
        Switch Data [ Help ]
        Select a Switch to see the values of all 6 Fibre Channel Counters. Use [Set-Baseline] to reset the counters (software reset only). Use [Total] to go back to the actual values. When [Set-Baseline] is selected , the report will display the starting date/time and will display in bold any increase since that moment (10/100).
        Select Switch:  
         
        Nothing selected!
         
        
        
         

         

        [ GUI::SWITCHUtil::fc_data ]
        Switch Data

        Switch Data

        Use the Switch Data functionality to view the values of Fibre Channel counters in a report format.

        1. Click Switch Data in the General Reports window.
        2. Select a switch from the Select Switch pull-down menu and click Display.

          After you have set the Set-Baseline field, the Switch FC Data report will display counter increments and the start time and the duration of the baseline.

        3. Click Total to erase the values saved by Set-Baseline and to display the total Fibre Channel counters.

        See Also:

        [ report.system.switch_data:switch_data ]
         

         
         
        Report > System Reports > Event/Severity Mapping
        [ Top ]
        Storage Automated Diagnostic Environment
        Event/Severity Mapping [ Help ]
        This report shows all the attributes that the agents are looking for when monitoring devices along with the severity of the events generated.
        This section only applies to Alarm and StateChange Events, use the Event Advisor to review other events.
        Severities are:
        Notice => Warning/NonActionable => Error/NonActionable => Warning/Actionable => Error/Actionable => Critical/Down
        [ Summary | Detail ]
        Device Attribute Name   Value Severity Actionable
        +A5k
         Sun A5000
        a5k
         backplane.status  Failed 
        Error
        Yes
           OK 
        Notice
        No
         disk.status  OK-NotInstalled 
        Error
        Yes
           OK-NotInstalled  (FIRST_REPORT)
        Notice
        No
           OK-On 
        Notice
        No
         fan.status  NotInstalled 
        Warning
        No
           NotInstalled  (FIRST_REPORT)
        Notice
        No
           OK 
        Notice
        No
           non_critical_failure 
        Warning
        No
         gbic.status  Failed 
        Error
        Yes
           Not Installed 
        Warning
        No
           Not Installed  (FIRST_REPORT)
        Notice
        No
           OK 
        Notice
        No
         interface_board.status  Failed 
        Error
        Yes
           Not Installed 
        Warning
        No
           OK 
        Notice
        No
         mpx.state  OFFLINE 
        Error
        Yes
           ONLINE 
        Notice
        No
         power.status  Failed 
        Error
        Yes
           Not Installed 
        Warning
        No
           OK 
        Notice
        No
         status  OK 
        Notice
        No
        [ GUI::Policy::list ]
        Device Policies

        Device Policies

        Use the Device Policies report to display every device attribute the agents search for when monitoring the devices.

        For more detailed information about events and recommended action, refer to 'Service Advisor

        See Also:

        • 'Agent Statistics
        • 'Thresholds
        • 'Switch Graph
        • 'Switch Data
        [ report.system.policy:device_policies,event_mapping ]
        Event and Severity Mapping
        Event and Severity Mapping

        Use the Event and Severity Mapping Report to display every device attribute the agents search for when monitoring the devices.

        • The Event and Severity Mapping Report displays the monitored devices on which you can click to gather policy details.
        • The Event and Severity Mapping Report displays the severity of the generated event, such as Error, Warning, and Notice, and whether or not the event is actionable (Y/N).

        For more detailed information about events and recommended action, refer to 'Service Advisor

        See Also:

        • 'Agent Statistics
        • 'Thresholds
        • 'Switch Graph
        • 'Switch Data
        [ report.system.policy:device_policies,event_mapping ]
         

         
         
        Report > Service Advisor > Event Advisor
        [ Top ]
        StorADE 2 Event Advisor Help ]
        Select a Category/Component/EventType and type [GO] to limit the report. Click on the Columns headers to change the sort. Check [ReportFormat] to display a Report format. Click Info/Action to Review.
        Search:   Category: Report Format
        Component: EventType:
         + Cat
         Code
         Comp.
         EventType
         Sev.
         Act.
         Description
         a5k 3.5.3 backplane AlarmEvent- Warning Y [ Info/Action ]
         a5k 3.5.4 backplane.fan AlarmEvent- Error Y [ Info/Action ]
         a5k 3.5.13 disk AlarmEvent- Warning Y 
         a5k 3.5.22 interface.gbic AlarmEvent- Error Y 
         a5k 3.5.23 interface.iboard AlarmEvent- Error Y 
         a5k 3.10.16 enclosure AuditEvent Notice  [ Info ]
         a5k 3.11.21 ib Comm_Established Notice  
         a5k 3.12.21 ib Comm_LostEvent Err/Critical Y [ Info/Action ]
         a5k 3.34.71 aggregate DeviceLostEvent Err/Critical Y [ Info ]
         a5k 3.13.303 a5ksestest DiagnosticTest- Error  
         a5k 3.13.304 a5ktest DiagnosticTest- Error  
         a5k 3.14.16 enclosure DiscoveryEvent Notice  [ Info ]
         a5k 3.40.13 disk ComponentInsert Notice  
         a5k 3.19.16 enclosure LocationChange Notice  
         a5k 3.41.13 disk ComponentRemove Error Y [ Info/Action ]
         a5k 3.25.13 disk StateChange+ Notice  
         a5k 3.25.23 interface.iboard StateChange+ Notice  
         a5k 3.25.37 power StateChange+ Notice  
         a5k 3.26.13 disk StateChange- Error Y [ Info/Action ]
         a5k 3.26.23 interface.iboard StateChange- Error Y [ Info/Action ]
         a5k 3.26.37 power StateChange- Error Y [ Info/Action ]
         a5k 3.32.15 driver logEvent Warning  
        Page: 1 of 1  
      3. 21 Events
      4. Sev: Severity of the event (Warning -> Error -> Down)
      5. Action: This event is Actionable and will be sent to RSS/SRS.
      6. SubComp: SubComponent
      7.  

         

        [ GUI::Grid::Events ]
        Service Advisor

        Service Advisor

        The Service Advisor shows all the actionable and non-actionable events the Storage Automated Diagnostic Environment generates. It enables you to customize the event grid by selecting device type, FRU-level components, event type, and the type of output (report, grid, or .pdf format).

        In all cases, the following information is displayed:

        • Category (device type)
        • Component (FRU-level)
        • Event Type
        • Severity Level
          • green--an error has occurred
          • yellow--A serious error has occurred.
          • red--A serious error has occurred that requires your immediate attention.
          • down--A fatal, nonrecoverable error has occurred and the device is offline or unreachable.
        • Diagnostic information and recommended action, if applicable.

        1. You can view the events at a device-type level by selecting from the Category menu.
        2. Select a component to isolate events to component level (for example, `backplane'). `All' is the default.
        3. Select an event type to narrow your event list. `All' is the default.
        4. Select the ReportFormat checkbox to view your events in a detailed report format.
        5. To obtain more information, click the [Info/Action] link from the Description field on the Event Advisor. A pop-up menu displays the information for that event and the action recommended for problem resolution.

        The Storage Automated Diagnostic Environment Event Advisor is intended to be used interactively, but it is also printable. To see all details about each event, run the Event Advisor with the ReportFormat checkbox enabled.

        If you do not run the Event Advisor with the ReportFormat checkbox enabled, you must click the [Info/Action] details link, one event at a time.

        See Also:

        [ report.service.grid:event_advisor ]
         

         
        No help file available for this page: report.service.grid_pdf
         
        Report > Service Advisor > Asc/ Ascq
        [ Top ]
        Storage Automated Diagnostic Environment
        Asc/ Ascq [ Help ]
        Additional Sense Data
        Additional Sense Key Info
         ASC
         ASCQ
         Description
         Applies to
         + Group
         00 17 CLEANING REQUESTED DTLWRSOMAEBK A
         01 00 NO INDEX/SECTOR SIGNAL DWOBK D
         02 00 NO SEEK COMPLETE DWROMBK D
         03 00 PERIPHERAL DEVICE WRITE FAULT DTLWSOBK D
         00 01 FILEMARK DETECTED T T
         00 02 END-OF-PARTITION/MEDIUM DETECTED TS T
         00 03 SETMARK DETECTED T T
         00 04 BEGINNING-OF-PARTITION/MEDIUM DETECTED TS T
         00 05 END-OF-DATA DETECTED TLS T
         00 18 ERASE OPERATION IN PROGRESS T T
         00 19 LOCATE OPERATION IN PROGRESS T T
         00 1A REWIND OPERATION IN PROGRESS T T
         00 1B SET CAPACITY OPERATION IN PROGRESS T T
         00 1C VERIFY OPERATION IN PROGRESS T T
         00 00 NO ADDITIONAL SENSE INFORMATION  Z
         00 06 I/O PROCESS TERMINATED  Z
         00 11 AUDIO PLAY OPERATION IN PROGRESS R Z
         00 12 AUDIO PLAY OPERATION PAUSED R Z
         00 13 AUDIO PLAY OPERATION SUCCESSFULLY COMPLETED R Z
         00 14 AUDIO PLAY OPERATION STOPPED DUE TO ERROR R Z
         00 15 NO CURRENT AUDIO STATUS TO RETURN R Z
         00 16 OPERATION IN PROGRESS  Z
        Note: The complete report can be seen using the StorA.D.E. GUI.
        Page: 1 of 1  
         
        Applies to
        OOPTICAL MEMORY DEVICE (SBC-2)
        PPROCESSOR DEVICE (SPC)
        ASTORAGE ARRAY DEVICE (SCC)
        RCD DEVICE (MMC)
        BSIMPLIFIED DIRECT-ACCESS DEVICE (RBC)
        SSCANNER DEVICE (SCSI-2)
        CCOMMUNICATION DEVICE (SCSI-2)
        DDIRECT ACCESS DEVICE (SBC-2)
        TSEQUENTIAL ACCESS DEVICE (SSC)
        EENCLOSURE SERVICES DEVICE (SES)
        WWRITE ONCE READ MULTIPLE DEVICE (SBC-2)
        KOPTICAL CARD READER/WRITER DEVICE (OCRW)
        LPRINTER DEVICE (SSC)
        MMEDIA CHANGER DEVICE (SMC)
         

        [ GUI::SenseKey::asc ]
         
        Additional Sense Key Data.
          This report displays all aditional sense key codes along with their description and the kind of hardware/software they apply to.
        This information can be used to understand error messages coming from storade devices like Sun T3 and Sun 6120.
        [ report.service.ascq:ascq ]
         

         
         
        Help Content > Help
        [ Top ]
        About

        Storage Automated Diagnostic Environment

        Version 2.2


        Copyright © 2003 Sun Microsystems, Inc.
        All Rights Reserved

        Copyright © 2003 Sun Microsystems, Inc.
        Etats-Unis. Tous droits réservés.

        [ help_sys.help_page:about,../copyright ]
         

        Copyright © 2003 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. Third-party software, including font technology, is copyrighted and licensed from Sun suppliers. Portions may be derived from Berkeley BSD systems, licensed from U. of CA. Sun, Sun Microsystems, the Sun logo and Sun StorEdge are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Federal Acquisitions: Commercial Software - Government Users Subject to Standard License Terms and Conditions.

        Copyright © 2003 Sun Microsystems, Inc. Tous droits réservés. Distribué par des licences qui en restreignent l'utilisation. Le logiciel détenu par des tiers, et qui comprend la technologie relative aux polices de caractères, est protégé par un copyright et licencié par des fournisseurs de Sun. Des parties de ce produit pourront être dérivées des systèmes Berkeley BSD licenciés par l'Université de Californie. Sun, Sun Microsystems, le logo Sun et Sun StorEdge sont des marques de fabrique ou des marques déposées de Sun Microsystems, Inc. aux Etats-Unis et dans d'autres pays.
        [ help_sys.help_page:about,../copyright ]
         

         
         
        Help Content > Architecture
        [ Top ]
        Storage Automated Diagnostic Environment
        Architecture [ Help ]
        [ GUI::Navigation::file ]
        Architecture
        Architecture

        The architecture page contains a diagram of the primary software component of Storage A.D.E.
        [ help_sys.arch:arch_storade ]
         

         
         
        Help Content > Diagnostics
        [ Top ]
        Storage Automated Diagnostic Environment
        Diagnostics [ Help ]
         

        Storage Automated Diagnostic Environment
        Diagnostic Guide

         6120ofdg 6120ofdg - tests the functionality of the Sun StorEdge 6120 array
         6120ondg 6120ondg - tests the Fibre Channel loops inside and outside the Sun StorEdge 6120 array.
         6120volverify 6120volverify - Runs manual parity checks on Sun StorEdge 6120 array volumes
         a3500fctest a3500fctest - verifies functionality of Sun StorEdge A3500FC disk tray
         a5ksestest a5ksestest - tests Sun StorEdge A5000 and A5200 arrays
         a5ktest a5ktest - tests the functionality of disks in the Sun StorEdge A5000 and A5200 array
         brocadetest brocadetest - diagnose Brocade Silkworm Fibre Channel switches
         checkcron checkcron - check crontab entries
         clearcache clearcache -clears Storage Automated Diagnostic Environment cache files
         config_solution config_solution - creates a configuration snapshot during the manufacturing and upgrading of Sun StorEdge 3900 and 6900 series and Sun StorEdge 6320 and 6320SL system solu- tions.
         d2disktest d2disktest - tests the functionality of the Internal Sun StorEdge D2 Array disk
         daksestest daksestest - tests Sun Fire V880 FC-AL disk backplanes
         daktest daktest - tests the Sun Fire V880 FC-AL disk
         dex dex - Device Exerciser for Sun StorEdge arrays
         discman discman - discovery manager
         disk_inquiry disk_inquiry - disk-only version of the inquiry program
         disktest disktest - tests the functionality of fibre channel disks
         fcdisktest fcdisktest - tests the functionality of internal fibre chan- nel disk
         fctapetest fctapetest - tests the functionality of Fibre Channel tape drives
         ifptest ifptest - tests functionality of the PCI FC-100 Fibre Channel-Arbitrated loops (FC-AL) card
         lbf lbf - A loop back frame diagnostic utility program that tests Fibre Channel-Arbitrated loops (FC-AL)
         linktest linktest - diagnose Sun StorEdge network passive Fibre Chan- nel components
         qlctest qlctest - tests the functions of the Sun StorEdge 1 Gbyte and 2 Gbyte PCI and cPCI Fibre Channel Network Adapter boards.
         ras_admin ras_admin - command line interface to Storage Automated Diagnostic Environment
         ras_discover ras_discover - discovers devices and updates the configura- tion file on the slave and the master.
         ras_install ras_install - executes the ras_install command to start the Storage Automated Diagnostic Environment services.
         ras_patchlist ras_patchlist - executes PatchPro software and creates a list of devices and required patches.
         ras_remote ras_remote - executes Storage Automated Diagnostic Environ- ment commands remotely.
         ras_revcheck ras_revcheck - checks the software, hardware, and firmware revision levels.
         ras_upgrade ras_upgrade - upgrades a set of devices using PatchPro.
         rasagent rasagent - monitors, collects, and reports information about Sun storage products.
         sanbox sanbox - access the SANbox switch diagnostic facilities
         save_password save_password - change the Storage Automated Diagnostic Environment admin password
         se2_configcheck se2_configcheck - Verify the configuration of a Sun StorEdge Solution System
         se_configcheck se_configcheck - Verify the configuration of a Sun StorEdge Solution System
         snapshot snapshot - take snapshot of configuration
         socaltest socaltest - tests the SOC+ host adapter card
         stresstest stresstest - Checks for possible SAN errors.
         switch2test switch2test - diagnose Sun StorEdge Network FC switch-8 and switch-16 2 Gbyte Fibre Channel switches
         switchtest switchtest - diagnose Sun StorEdge Network Fibre Channel switch-8 and switch-16 switches
         t3ofdg t3ofdg - tests the functionality of the Sun StorEdge T3 array
         t3test t3test - tests the functionality of the Sun StorEdge T3 and T3+ array LUNs
         testt3 testt3 - retrieve tokens from a Sun StorEdge T3 array
         vediag vediag - Runs virtualization engine diagnostics through SLICD
         veluntest veluntest - tests the functionality of the virtualization engine by accessing the VLUNs.
         volverify volverify - Runs manual parity checks on Sun StorEdge T3, T3+, and 6120 array volumes
         volverifytest volverify - Runs manual parity checks on Sun StorEdge T3, T3+, and 6120 array volumes
        [ GUI::Navigation::doc ]
        List of Diagnostics and Exercisors programs.
        All diagnostics are located in /opt/SUNWstade/Diags/bin, refer to the man pages for more details.
        [ help_sys.diag:diag_list ]
         

         
         
        Help Content > Utilities
        [ Top ]
        Storage Automated Diagnostic Environment
        Utilities [ Help ]
         
        All utilities are located in /opt/SUNWstade, see the man pages for more details
        Program Description
        bin/checkcron
        If executed from the command line, this executable program verifies that the executable program "rasagent" is entered in the crontab(1M) file.
        Note: You must be root to run this program.
        bin/clearcache
        If executed from the command line, this executable program will remove the instrumentation information for all the configured devices from the CACHE. This is typically used during testing purposes so that a DiscoveryEvent can be forced to occur upon the next execution of the Storage Automated Diagnostic Environment Agent.

        disk_inquiry
        Used by Storage Automated Diagnostic Environment to discover devices on the data-path that are using SCSI commands.

        bin/ras_admin
        performs common Storage Automated Diagnostic Environment administrative tasks from the command line interface (CLI).

        bin/ras_install
        This program will set-up the HTTP service, add a cron and register with the master Storage Automated Diagnostic Environment Agent in the case of a slave install. It must be run manually upon completing the 'pkgadd'. This program can be executed anytime after the initial execution and setup when a modification to the cron is desired or to change the Master/Slave title of a Host agent. Refer to the User's Guide before making changes.

        bin/ras_revcheck
        Checks the software, hardware, and firmware revision levels of all user-selected modules. The report displays the current revision, the expected revision, and upgrade information.
        bin/ras_fccheck
        Utility is used to provide a check of available Fibre Channel counters to verify link integrity. ras_fccheck utility probes the device counters and creates an initial baseline for comparison. After a short period of time, the ras_fccheck utility again compares the device counters and compares them to the baseline to determine if problems exist.
        bin/rasagent
        This is the executable program that calls the modules for the different Network Storage Devices supported by this monitoring agent. It is executed automatically by cron or can be run manually from the command line. Keep in mid however, if run from the command line, rasagent will first check that another process for rasagent is not already running.

        bin/save_password
        Utility used by the system administrator to change the password to Storage Automated Diagnostic Environment's graphical user interface. Changing the password can also be performed in the GUI itself. However this utility would be used from the command line when the administrator forgot the password.

        Usage: save_password <password>

        bin/sanbox
        Utility used by Storage Automated Diagnostic Environment to gather Fibre Channel Switch information.

        bin/testt3
        Verify that the tokens of a specific T3 are working. T3 token files elemprop.html and sysprop.html must be available for the Storage Automated Diagnostic Environment probing capabilities to work properly. Running this utility from the command will require that the IP Address of the T3 being probed is known.

        Usage: testt3 <ip_address>

         

         

        [ GUI::Navigation::file ]
        All utilities are located in /opt/SUNWstade, see the man pages for more details
        [ help_sys.utility:utility_list ]
         

         
         
        Help Content > Abbreviations
        [ Top ]
        Storage Automated Diagnostic Environment
        Abbreviations [ Help ]
        For readability purposes, some Sun products are referred to by an abbreviation. The following is a list of product names used in this software and their abbreviation.
        Product Name Abbreviation a.k.a.
        Sun Internal Fibre Channel DiskSun FC-Diskdisk 
        Sun ServerSun Serverserver 
        Sun StorEdge A5000 and A5200Sun A5000A5K 
        Sun StorEdge A3500FCSun A3500FCA3500FC 
        Sun StorEdge A1000Sun A1000A1000 
        Sun StorEdge 3310Sun 33103310 
        Sun StorEdge 3510Sun 35103510 
        Sun StorEdge D2Sun D2D2 
        Sun StorEdge T3 and T3+Sun T3T3 
        Sun StorEdge 6320 arraySun 6320 Arrayarray 
        Sun StorEdge 6120 arrayStorEdge 61206120 
        Fibre Channel TapeFC-Tapetape 
        Sun Fire V880 DiskSun V880 Diskdaktari 
        LogFile messagesLogFileMessage 
        Sun StorEdge network FC switch-8 and switch-16Sun SwitchQlogic Switch 
        Sun StorEdge network FC 2Gig switch Sun Switch2Qlogic Switch 
        Brocade SilkWorm FC SwitchBrocade switchBrocade 
        McData ED6064 FC SwitchMcData switchMcData 
        Virtualization EngineVicom VEVE 
        Sun Data Service ProcessorSun DSPSVE 
        Sun StorEdge 3900/6900 SeriesSun 3900/6900SE 
        Sun StorEdge 6320 SeriesSun 6320SE2 
        SAN linksSAN linksSE2 
        Sun StorEdge 3900 and 6900 SeriesSun 3900/6900Solution 
        Sun StorEdge PCI FC-100 Host Bus AdapterSun PCI FC-100 HBAifp 
        Sun StorEdge Dual Fibre Channel Host Bus AdapterSun PCI Dual FC HBAQlogic 2200 
        Sun StorEdge SBus FC-100 Host Bus AdapterSun SBus FC-100 HBAsoc+ 
        [ GUI::Navigation::file ]
        For readability purposes, some Sun products are referred to by an abbreviation. The following is a list of product names used in this software and their abbreviation.
        [ help_sys.abbrev:abbreviations ]