9900 Series RAID Array Plug-In Notes


Contents

Plug-In Prerequisites

Useful Information

Before You Register This Plug-In

Starting the Plug-In Registration Wizard

Using the Plug-In Registration Wizard

Editing Scan Proxy Information

Saving Registration Settings to a File

Unregistering a Managed Object

Uninstalling the Plug-In

Troubleshooting

 

Plug-In Prerequisites

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Useful Information

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Before You Register This Plug-In

The Plug-In Registration Wizard prompts for the following information; organize it beforehand to save time:

To allow the Plug-In Registration Wizard to successfully validate the HiCommand Server name, and to allow for successful scanning, you may have to exclude the HiCommand Server's name from the HTTP Internet Proxy Servers on the computer on which you are installing the plug-in. This may be required because some proxy server configurations do not allow the HiCommand Server's default IP port communications to pass through.

You receive a warning from the Plug-In Registration Wizard, if you need to exclude the HiCommand Server's name from the HTTP Internet Proxy Servers. One of the following error messages is displayed:

If you receive one of these error messages, go to the Proxy Settings window in your browser, and enter the HiCommand Server's name or IP address in the Exceptions field.

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Starting the Plug-In Registration Wizard

You can run the Plug-In Registration Wizard in one of the following ways:

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Using the Plug-In Registration Wizard

The Plug-In Registration Wizard is self-explanatory. The following notes merely clarify the information you need to enter.

When registering a 9900 Series RAID Array with the Capacity Reporter Server, enter the following information in the Required Registration Information dialog box:

If you successfully registered the 9900 Series RAID Array, it is located in the group named RAID Group.

Note: When you register a 9900 Series RAID Array, Capacity Reporter passes information to the HiCommand Server in order for the HiCommand Server to launch Capacity Reporter for that RAID array. If you no longer want to manage that 9900 Series RAID Array, you must use the Unregister a managed object function of the plug-in to remove the HiCommand Server GUI link to Capacity Reporter.

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Editing Scan Proxy Information

Using Capacity Reporter, you can edit the proxy system settings for a registered RAID subsystem. This consists of changing the Capacity Reporter Agent computer to use computer scans.

To edit scan proxy information:

  1. Launch the software.

  2. Click the Options tab, and then click the Scans icon.

  3. In the navigation pane, click Select Proxy. The Select Proxy page is displayed.

  4. Next to the RAID option, click Modify. The Modify Scan Settings for RAID page is displayed.

  5. In the Select a managed object list box, select the RAID subsystem you want to modify and make the necessary changes.

You can change the following setting:

Computer Scan Agent — Enter the name of a managed Capacity Reporter Agent computer that has the correct plug-in installed on it. If you select a Capacity Reporter 5.0.1 Agent computer that does not have the correct plug-in installed, all computer scans for the selected RAID subsystem fail.

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Saving Registration Settings to a File

You can optionally save your registration settings to a file. You might want to do this, if you are registering many unmanaged objects of the same type. To save your registration settings to a file:

  1. In the Required Registration Information dialog box, click Save As. The Save As dialog box is displayed.

  2. Enter a name for the file and give it an .SVR file extension (for example, My9900SeriesRAIDSettings.svr).

If you want to use a specific registration settings file (.SVR) when registering an unmanaged object, click Load in the Required Registration Information dialog box, and then select the appropriate .SVR file for your plug-in.

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Unregistering a Managed Object

NOTE: This procedure must be performed before uninstalling Capacity Reporter.

When you register a 9900 Series RAID Array, Capacity Reporter passes information to the HiCommand Server so that the HiCommand Server can launch Capacity Reporter for that RAID array. If you no longer want to manage that 9900 Series RAID Array, you must use the "Unregister a managed object" function of the plug-in to remove the HiCommand Server GUI link to Capacity Reporter.

To unregister a managed object so that it becomes unmanaged by the Capacity Reporter Server:

  1. Launch the Plug-In Registration Wizard.

  2. In the Registration Function dialog box, select Unregister a managed object.

  3. In the Required Registration Information dialog box, enter the Object Name that corresponds to the object that you want to unmanage.

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Uninstalling the Plug-In

If you want to remove the plug-in from a computer, use the Add/Remove Programs applet in Windows Control Panel on the computer where you installed the plug-in.

To uninstall the plug-in:

  1. Click the Start button, and then click Settings > Control Panel.

  2. Double-click Add/Remove Programs. The Add/Remove Programs Properties dialog box is displayed.

  3. Select SRM Plug-In for 9900 Series RAID Array from the list, and click Add/Remove. The Uninstall Wizard launches.

  4. Click Next, and then click Finish. The plug-in files are removed from the computer.

Note: If you uninstall the Capacity Reporter 5.0.1 (or greater) Agent from a computer, it automatically removes all plug-ins installed on that computer.

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Troubleshooting

Report page for the 9900 Series RAID Array Displays Slowly
If reports for the 9900 Series RAID Array take 40 seconds or longer to display, ensure that the SQL Server Agent service is running. (In order for Capacity Reporter maintenance tasks to run, the SQL Server Agent service must be running.) You can start the SQL Server Agent service using either the Control Panel or the SQL Server Enterprise Manager.

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