How to Troubleshoot a "Stop 0x00000023 FAT_FILE_SYSTEM" Message (290182)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q290182

SUMMARY

A Windows 2000-based computer that uses the FAT file system may generate the following error message:
STOP 0x00000023 (Parameter1, Parameter2, Parameter3, Parameter4)
FAT_FILE_SYSTEM

MORE INFORMATION

This error message can be generated when a problem has occurred when you are using the FAT file system. There may be a physical problem with the disk, or an interrupt request packet (IRP) may not be able to be successfully completed or may be corrupted.

Troubleshooting steps:
  1. Disable all file system filter drivers, such as backup utilities, virus scanners, or firewall software.
  2. Ensure the integrity of the file system by running Chkdsk.exe.
  3. Check the file properties of the Fastfat.sys file to ensure that it matches the current version of the operating system or service pack.
  4. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.
Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kberrmsg kbhowto kbtshoot KB290182
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