PhD2000 Error Message: Photodrw.exe Has Generated Errors and Will Be Closed by Windows (256897)
The information in this article applies to:
- Microsoft PhotoDraw 2000
- Microsoft PhotoDraw 2000 2.0
This article was previously published under Q256897 SYMPTOMS If you try to install Microsoft PhotoDraw 2000 on a
Microsoft Windows 2000-based computer, you may receive the following error
message: Program Error
Photodrw.exe has
generated errors and will be closed by Windows. You will need to restart the
program. An error log is being created. If you do not click Cancel, the Cancel button changes to an OK button after a short period
of time. If you click OK, Setup seems to finish successfully. However, when you try to
start PhotoDraw 2000, you receive the same error message. CAUSE This behavior may occur if an odd number of True Type
Collection fonts are installed on the computer. WORKAROUNDTo work around this issue, rename one True Type collection
font: - Click Start, point to
Search, and then click For Files or
Folders.
- In the Search for files or folders named
box, type *.ttc.
- In the Look in box, click My
Computer, and then click Search now.
- Right-click one of the files in the list of found files,
and then click Rename.
- Type
filename.old, and then press
ENTER, where filename is the name of the font file,
which does not include the file name extension.
- Close the Search Results dialog box.
- Restart Windows.
- Reinstall PhotoDraw 2000.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
MORE INFORMATION True Type Collection fonts are sometimes referred to as FE
or Far East fonts because they are used to depict characters that are more
complex than the characters used in the Roman alphabet. Chinese and Japanese
are FE alphabets. English, German and French are non-FE alphabets.
| Modification Type: | Minor | Last Reviewed: | 8/18/2005 |
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| Keywords: | kbbug kbenv kberrmsg kbfix KB256897 |
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