======================================================================= Hewlett-Packard OpenVMS ECO Cover Letter ======================================================================= ECO NUMBER: VMS731_DQDRIVER-V0100 PRODUCT: OpenVMS Alpha OPERATING SYSTEM V7.3-1 UPDATE PRODUCT: OpenVMS Alpha OPERATING SYSTEM V7.3-1 1 KIT NAME: VMS731_DQDRIVER-V0100 2 KIT DESCRIPTION: 2.1 Installation Rating: INSTALL_2: To be installed by all customers using the following feature(s): - All systems that include a CD-RW drive This installation rating, based upon current CLD information, is provided to serve as a guide to which customers should apply this remedial kit. (Reference attached Disclaimer of Warranty and Limitation of Liability Statement) 2.2 Reboot Requirement: Reboot Required. HP strongly recommends that a reboot is performed immediately after kit installation to avoid system instability. If you have other nodes in your OpenVMS cluster, they must also be rebooted in order to make use of the new image(s). If it is not possible or convenient to reboot the entire cluster at this time, a rolling re-boot may be performed. 2.3 Version(s) of OpenVMS to which this kit may be applied: OpenVMS Alpha V7.3-1 2.4 New functionality or new hardware support provided: No. 3 KITS SUPERSEDED BY THIS KIT: - None Page 2 4 KIT DEPENDENCIES: 4.1 The following remedial kit(s), or later, must be installed BEFORE installation of this, or any required kit: - VMS731_PCSI-V0100 - VMS731_UPDATE-V0100 4.2 In order to receive all the corrections listed in this kit, the following remedial kits, or later, should also be installed: - None 5 FILES PATCHED OR REPLACED: o [SYS$LDR]SYS$DQDRIVER.EXE (new image) Image Identification Information image name: "SYS$DQDRIVER" image file identification: "X-35A3" image file build identification: "X9TD-0060030012" link date/time: 20-AUG-2003 16:20:53.32 linker identification: "A11-50" 6 PROBLEMS ADDRESSED IN THIS KIT 6.1 New problems addressed in the VMS731_DQDRIVER-V0100 kit 6.1.1 SHOW DEVICE command shows error(s) after burning CD 6.1.1.1 Problem Description: Sometimes, when burning a CD using CDRECORD, the last data bits would not be burned onto the CD. On some CD drives the CD drive would get lost and stop responding to commands. This was due to DQDRIVER timing out for some CDRECORD commands. The user would always see at least 1 error with the CD drive after using CDrecord: $ SHOW DEVICE DQA0 Device Device Error Volume Free Trans Mnt Name Status Count Label Blocks Count Cnt MY$DQA0: Online 1 Page 3 Images Affected: - [SYS$LDR]SYS$DQDRIVER.EXE 6.1.1.2 CLDs, and QARs reporting this problem: 6.1.1.3 CLD(s) None. 6.1.1.4 QAR(s) None. 6.1.1.5 Problem Analysis: Some CDRECORD commands can take several minutes to complete. The DQDRIVER fixed timeout time of 60 seconds was not enough time to wait for the "CLOSE TRACK/SESSION" command that CDRECORD uses to complete a record onto a CD. When DQDRIVER times out it sends an "ABORT/RESET" command to the CD device. On some CD drives this is recoverable. However, on some drives the last data bits would not be burned onto the CD. On other CD drives the CD drive would get lost and stop responding to commands, until a hard PCI reset occurred. 6.1.1.6 Work-arounds: None. 6.1.2 CDRECORD fails when writing to an IDE CDROM 6.1.2.1 Problem Description: After installing the VMS731_EV7-V0100 or VMS731_EV7-V0200 ECO kits, CDRECORD fails when writing to an IDE CDROM. This problem only occurs on non-EV7 systems. Images Affected: - [SYS$LDR]SYS$DQDRIVER.EXE Page 4 6.1.2.2 CLDs, and QARs reporting this problem: 6.1.2.3 CLD(s) 70-3-6924 6.1.2.4 QAR(s) 75-13-1083 6.1.2.5 Problem Analysis: Some IDE controller chips experienced problems doing IO DMA in the io$_diagnose function. 6.1.2.6 Work-arounds: None. 7 INSTALLATION INSTRUCTIONS: 7.1 Installation Command Install this kit with the POLYCENTER Software installation utility by logging into the SYSTEM account, and typing the following at the DCL prompt: PRODUCT INSTALL VMS731_DQDRIVER /SOURCE=[location of Kit] The kit location may be a tape drive, CD, or a disk directory that contains the kit. Additional help on installing PCSI kits can be found by typing HELP PRODUCT INSTALL at the system prompt 7.2 Scripting of Answers to Installation Questions During installation, this kit will ask and require user response to several questions. If you wish to automate the installation of this kit and avoid having to provide responses to these questions, you must create a DCL command procedure that includes the following definitions and commands: - $ DEFINE/SYS NO_ASK$BACKUP TRUE - $ DEFINE/SYS NO_ASK$REBOOT TRUE - Add the following qualifiers to the PRODUCT INSTALL command and add that command to the DCL procedure. /PROD=DEC/BASE=AXPVMS/VER=V1.0 Page 5 - De-assign the logicals assigned For example, a sample command file to install the VMS731_DQDRIVER-V0100 kit would be: $ $ DEFINE/SYS NO_ASK$BACKUP TRUE $ DEFINE/SYS NO_ASK$REBOOT TRUE $! $ PROD INSTALL VMS731_DQDRIVER/PROD=DEC/BASE=AXPVMS/VER=V1.0 $! $ DEASSIGN/SYS NO_ASK$BACKUP $ DEASSIGN/SYS NO_ASK$REBOOT $! $ exit 8 COPYRIGHT AND DISCLAIMER: (C) Copyright 2003 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP and/or its subsidiaries required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Neither HP nor any of its subsidiaries shall be liable for technical or editorial errors or omissions contained herein. The information in this document is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY THIS PATCH IS PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND. ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY EXCLUDED TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT WILL COMPAQ BE LIABLE FOR ANY LOST REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, WITH RESPECT TO ANY PATCH MADE AVAILABLE HERE OR TO THE USE OF SUCH PATCH.