DOCUMENT:Q321168 06-AUG-2002 [sms] TITLE :SMS: Advertisements for a User or User Group Can Run Again PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP3,2.0 SP4 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug kbAdvertisement kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0 SP3, 2.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install the Q296780 and Q316021 hotfixes, advertisements for user-based or user group-based collections may run again when a user logs on. For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q296780 SMS: Program That Is Based on a Recurring Schedule Runs Multiple Times Q316021 SMS: Smsapm32 Does Not Remove Software or Generate Status Messages for Software Uninstall CAUSE ===== The version of Smsapm32.exe that is included with the hotfixes that are described in the "Symptoms" section of this article schedules the deletion of completed job files on the client. If an assigned advertisement for a user or user group has already been installed, it may run again if the user remains logged out for more than 23 hours. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ----------------------------------------------------------------------- 02-Mar-2001 01:30 2.0.92.9 395,032 Apasetup.exe Intel 01-Mar-2001 13:00 2.0.1493.3125 259,936 Bindclin.dll Intel 02-Mar-2001 00:15 2.0.1493.3251 182,096 Ccim32.dll Intel 02-Mar-2001 00:30 2.0.92.9 1,324,075 Ccmcore.exe Intel 02-Mar-2001 00:15 2.0.1493.3251 3,402,213 Clicore.exe Intel 02-Mar-2001 00:10 2.0.1493.3238 88,432 Clisvcl.exe Intel 02-Mar-2001 01:30 67 Compverbase.ini Intel 02-Mar-2001 01:30 67 Compversmsapm32.ini Intel 02-Mar-2001 01:30 67 Compverswdist.ini Intel 01-Mar-2001 22:20 2.0.1493.3216 39,264 Cqmgr32.dll Intel 01-Mar-2001 13:00 2.0.1493.3125 338,272 Mslmclin.dll Intel 01-Mar-2001 13:00 2.0.1493.3125 269,664 Ndsclin.dll Intel 02-Mar-2001 00:00 2.0.1493.3236 54,128 Odpsys32.exe Intel 02-Mar-2001 00:00 2.0.1493.3236 60,272 Odpusr32.exe Intel 25-Sep-2001 23:14 2.0.1250.7 762,688 Preinst.exe Intel 02-Mar-2001 01:30 2.0.1493.3254 291,696 Smsapm32.exe Intel 02-Mar-2001 00:00 2.0.92.9 639,507 Swdist32.exe Intel 02-Mar-2001 01:30 2.0.92.9 655,463 Apasetup.exe Alpha 02-Mar-2001 00:15 2.0.1493.3251 293,648 Ccim32.dll Alpha 02-Mar-2001 00:30 2.0.92.9 1,925,229 Ccmcore.exe Alpha 02-Mar-2001 00:15 2.0.1493.3251 4,442,606 Clicore.exe Alpha 02-Mar-2001 00:10 2.0.1493.3238 125,712 Clisvcl.exe Alpha 02-Mar-2001 01:30 67 Compverbase.ini Alpha 02-Mar-2001 01:30 67 Compversmsapm32.ini Alpha 02-Mar-2001 01:30 67 Compverswdist.ini Alpha 01-Mar-2001 13:00 2.0.1493.3125 578,832 Mslmclin.dll Alpha 02-Mar-2001 00:00 2.0.1493.3236 75,024 Odpsys32.exe Alpha 02-Mar-2001 00:00 2.0.1493.3236 83,728 Odpusr32.exe Alpha 02-Mar-2001 01:30 2.0.1493.3254 387,856 Smsapm32.exe Alpha 02-Mar-2001 00:00 2.0.92.9 693,008 Swdist32.exe Alpha NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package (HRP). For additional information about the SMS 2.0 SP4 HRP, click the article number below to view the article in the Microsoft Knowledge Base: Q323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 SP4 HRP MORE INFORMATION ================ The hotfix in this article also fixes the problem that is described in the following Microsoft Knowledge Base article: Q316868 Advertisements Do Not Start When a User Logs On How to Install the Hotfix ------------------------- Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use one of the following methods. How to Use the Hotfix Installer: NOTE: You can use this method only on i386-based computers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q321168.exe file is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server by using an account with administrator permissions. 3. On the site server, quit the SMS Administrator console. 4. Run the Q316021.exe file and follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process. How to Manually Install the Hotfix: 1. Copy the update program file (Q321168.exe) and platform folders to a new folder. The folder structure must be arranged so that the program file is located one folder "above" the platform folders. 2. Quit the SMS Administrator console and stop all SMS services in Control Panel. If the SMS_SITE_BACKUP service is running, stop it also. 3. Replace the Clicore.exe file in the SMS\Inboxes\Clicomp.src\Base\ folder with the version in the hotfix folder. 4. Replace the Compver.ini in the SMS\Inboxes\Clicomp.src\Base folder with the Compverbase.ini file in the hotfix folder. Change the file name to Compver.ini. 5. Replace the Ccmcore.exe file in the SMS\Inboxes\Clicomp.src\Base\ folder with the version in the hotfix folder. 6. Replace the Apasetup.exe file in the SMS\Inboxes\Clicomp.src\smsapm32\ folder with the version in the hotfix folder. 7. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\smsapm32 folder with the Compversmsapm32.ini file in the hotfix folder. Change the file name to Compver.ini. 8. Replace the Swdist32.exe file in the SMS\Inboxes\Clicomp.src\SWDist\ folder with the version in the hotfix folder. 9. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\SWDist folder with the Compverswdist.ini file in the hotfix Folder. Change the file name to Compver.ini. 10. Replace the Bindclin.dll file in the SMS\Bin\ folder with the version in the hotfix folder. 11. Replace the cqmgr32.dll file the SMS\Bin\ folder with the version in the hotfix folder. 12. Replace the Ccim32.dll file in the SMS\Bin\ folder with the version in the hotfix folder. 13. Replace the Clisvcl.exe file in the SMS\Bin\ folder with the version in the hotfix folder. 14. Replace the Mslmclin.dll file in the SMS\Bin\ folder with the version in the hotfix folder. 15. Replace the Ndsclin.dll file in the SMS\Bin\ folder with the version in the hotfix folder. 16. Replace the Odpsys32.exe file in the SMS\Bin\ folder with the version in the hotfix folder. 17. Replace the Odpusr32.exe file in the SMS\Bin\ folder with the version in the hotfix folder. 18. Replace the Smsapm32.exe file i the SMS\Bin\ folder with the version in the hotfix folder. 19. Restart the SMS site services. Additional query words: prodsms advert ====================================================================== Keywords : kbsms120 kbsms120bug kbAdvertisement kbsms200preSP4fix Technology : kbSMSSearch kbSMS200SP3 kbSMS200SP4 Version : :2.0 SP3,2.0 SP4 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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