DOCUMENT:Q320675 06-AUG-2002 [iis] TITLE :Event ID 3 Logged After You Restrict Access to LogFiles Folder PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart Internet Information Server (IIS), the following event is logged in the event log: Source: IISLOG Error: None Event ID: 3 Description: IIS Logging was unable to create the file C:\WINNT\System32\LogFiles\W3SVC1\ex020401.log. The data is the error. CAUSE ===== This error occurs if you restrict the permissions on the folder that contains the log files (for example, if the Everyone group and the IUSR_ account do not have at least Change permissions on the folders in the C:\WINNT\System32\LogFiles folder). You see this error only if the first request to the server is a Microsoft Active Server Pages (ASP) page. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------------- 30-Apr-2002 08:31 4.2.776.1 214,544 Adsiis.dll 30-Apr-2002 08:32 4.2.776.1 330,672 Asp.dll 30-Apr-2002 08:32 4.2.776.1 34,384 Clusiis4.dll 30-Apr-2002 08:31 4.2.776.1 55,392 Httpodbc.dll 30-Apr-2002 08:31 4.2.776.1 98,912 Iischema.dll 30-Apr-2002 08:30 4.2.776.1 63,984 Iislog.dll 30-Apr-2002 08:30 4.2.776.1 185,792 Infocomm.dll 30-Apr-2002 08:30 4.2.776.1 29,520 Iscomlog.dll 30-Apr-2002 08:31 4.2.776.1 38,256 Ssinc.dll 30-Apr-2002 08:31 4.2.776.1 25,360 Sspifilt.dll 30-Apr-2002 08:31 4.2.776.1 231,104 W3svc.dll 30-Apr-2002 08:30 4.2.776.1 88,032 Wam.dll STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: logfiles directory ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : :4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.