DOCUMENT:Q315494 09-MAY-2002 [sna] TITLE :No NMVT for Printer DDDLUs After Connection Outage PRODUCT :Microsoft SNA Server PROD/VER::4.0 SP4 OPER/SYS: KEYWORDS:kbenv kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 SP4 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== After a connection outage, SNA Server and Host Integration Server 2000 may not re-activate any printer Dynamically Defined Dependent Logical Units (DDDLUs). Display DDDLUs and LUA DDDLUs do not exhibit this same problem. CAUSE ===== After the connection outage, the SNA Server service does not send a Network Management Vector Transport (NMVT) command for the printer DDDLUs to solicit an Activate Logical Unit (ACTLU) command from the remote computer. RESOLUTION ========== SNA Server 4.0 -------------- As of May 2002, a fix is available for this problem in SNA Server 4.0 is not available. Host Integration Server 2000 ---------------------------- A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Host Integration Server 2000 that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time File name ------------------------------ 12-Jan-02 14:45 Snaservr.exe NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. STATUS ====== SNA Server 4.0 -------------- Microsoft has confirmed this to be a problem in SNA Server version 4.0 Service Pack 4. Host Integration Server 2000 ---------------------------- Microsoft has confirmed this to be a problem in Host Integration Server 2000. MORE INFORMATION ================ For additional information about SNA Server, Host Integration Server 2000, and DDDLUs, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q161492 INFO: LU Session Activation Using Dynamically Defined Dependent LUs Q164592 Dynamically Defined Dependent LU Support for LUA LUs Q276453 Dynamically Defined Dependent LU Support for Printer LUs Q276481 SNA Server Does Not Send LU Name in NMVT for DDDLU Q276196 NMVT Power Off Now Supported in SNA Server Additional query words: his ====================================================================== Keywords : kbenv kbtool Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400SP4 Version : :4.0 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.