DOCUMENT:Q311279 09-MAY-2002 [sms] TITLE :SMS: Wuser32.exe ErrMsg Shutting Down Windows XP SMS Client PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP3 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you shut down your Windows XP-based computer that has the Systems Management Server (SMS) client installed, you may receive a Wuser32.exe error message. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP4fix Technology : kbSMSSearch kbSMS200SP3 Version : :2.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.