DOCUMENT:Q303283  15-AUG-2002  [iis]
TITLE   :Event 2086 Appears When You Run Multi-Protocol Services
PRODUCT :Internet Information Server
PROD/VER::5.0
OPER/SYS:
KEYWORDS:kbCOMIS kbWin2000sp3fix

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The information in this article applies to:

 - Microsoft Internet Information Services version 5.0 
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SYMPTOMS
========

When you run multi-protocol services such as Post Office Protocol (POP),
Internet Message Access Protocol (IMAP), or Simple Mail Transfer Protocol (SMTP)
over virtual servers, the services stop responding and the following error
messages appear in the Event Viewer:

   Event ID: 2086 Description: Exchange IMAP4 Virtual Server Instance - (RAWN2):
   Failed to set the start bit in the metabase in order to start the protocol,
   check if any process in the system is dead

   Event ID: 2086 Description: Exchange POP3 Virtual Server Instance - (RAWN2):
   Failed to set the start bit in the metabase in order to start the protocol,
   check if any process in the system is dead

   Event ID: 2086 Description: Exchange SMTP Virtual Server Instance - (RAWN2):
   Failed to set the start bit in the metabase in order to start the protocol,
   check if any process in the system is dead

STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Internet Information
Services 5.0. This problem was first corrected in Windows 2000 Service Pack 3.

Additional query words: kbIISCom

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Keywords          : kbCOMIS kbWin2000sp3fix 
Technology        : kbiisSearch kbiis500
Version           : :5.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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