DOCUMENT:Q298459 10-AUG-2001 [winnt] TITLE :Frequently Asked Questions for Windows NT 3.51 PRODUCT :Microsoft Windows NT PROD/VER::3.51 OPER/SYS: KEYWORDS:kbWinNT351 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SUMMARY ======= This list of frequently asked questions (FAQ) provides information about some Windows NT 3.51 and describes some common issues and workarounds or resolutions that may occur. The following subjects are included in the article: - Dial-Up Networking and Remote Access Service (RAS) Questions - Hardware and Multimedia Questions - Setup and Upgrading Questions - Printing Questions - Miscellaneous Questions MORE INFORMATION ================ Dial-Up Networking and Remote Access Service (RAS) Questions ------------------------------------------------------------ How do I set up and configure Dial-Up Networking in Windows NT 3.51? (http://support.microsoft.com/support/kb/articles/q171/2/67.asp) My modem does not dial. How can I determine what the problem is? (http://support.microsoft.com/support/kb/articles/q102/7/82.asp) I cannot connect to a Windows NT RAS server from my Windows NT 3.51-based computer. How do I resolve this? (http://support.microsoft.com/support/kb/articles/q102/7/82.asp) How do I browse computers on a remote network using a TCP/IP RAS connection? (http://support.microsoft.com/support/kb/articles/q149/9/07.asp) When RAS clients attempt to connect to my RAS server, I receive an "Event ID 20091" error message in Event Viewer. How do I resolve this? (http://support.microsoft.com/support/kb/articles/q151/7/60.asp) Does Windows NT 3.51 Support Faxes? (http://support.microsoft.com/support/kb/articles/q133/1/80.asp) Why Can't I Use RAS from My TCP/IP Workstation After Upgrading to NT 3.51 ? (http://support.microsoft.com/support/kb/articles/q132/5/04.asp) Hardware and Multimedia Questions --------------------------------- When I start my computer, I receive a "STOP: 0x0000007B Inaccessible Boot Device" error message. How do I resolve this? (http://support.microsoft.com/support/kb/articles/q122/9/26.asp) I cannot get my CD-ROM drive to work in Windows NT. How do I resolve this? (http://support.microsoft.com/support/kb/articles/q126/3/80.asp) I installed Windows NT, and now my IDE CD-ROM drive no longer works. What is the problem? (http://support.microsoft.com/support/kb/articles/q139/9/86.asp) How Can I troubleshoot My PCMCIA Modem? (http://support.microsoft.com/support/kb/articles/q131/8/68.asp) Setup and Upgrading Questions ----------------------------- How do I determine if my computer is compatible with Windows NT? (http://support.microsoft.com/support/kb/articles/q131/3/03.asp) My computer is not on the Windows NT Hardware Compatibility List (HCL). What should I do? (http://support.microsoft.com/support/kb/articles/q142/8/65.asp) What are the differences between the FAT, NTFS, and HPFS file systems? (http://support.microsoft.com/support/kb/articles/q100/1/08.asp) When I run Windows NT Setup, I receive a "STOP: 0x0000001E" error message on a blue screen. What should I do? (http://support.microsoft.com/support/kb/articles/q161/7/03.asp) During Windows NT Setup, I receive an error message stating that Setup could not verify my drive. Why is this occurring? (http://support.microsoft.com/support/kb/articles/q168/9/31.asp) I'm having problems using or creating the Windows NT boot floppy disks. How can I determine if there is a problem with my floppy disks? (http://support.microsoft.com/support/kb/articles/q130/0/87.asp) I receive a "STOP: 0xc000026C" error message on a blue screen while I am installing Windows NT. What should I do? (http://support.microsoft.com/support/kb/articles/q160/4/95.asp) During Windows NT Setup, I receive a "STOP: 0x0000007B" or "STOP: 0x4,0,0,0" error message on a blue screen. What is the problem? (http://support.microsoft.com/support/kb/articles/q122/9/26.asp) How do I remove Windows NT from my computer? (http://support.microsoft.com/support/kb/articles/q103/0/49.asp) Windows NT Hangs During Setup or Displays Error Messages Loading EIDE Drivers. What Can I Do? (http://support.microsoft.com/support/kb/articles/q124/3/07.asp) Why Does My PCI-based Computer with an ATI Video Adapter and an Adaptec 2940 SCSI Controller Give Me Error Messages or Hang? (http://support.microsoft.com/support/kb/articles/q122/3/87.asp) Why Does the Step-Up Edition's Setup Say It "Cannot Find a Previous Version of Windows NT" on My Computer? (http://support.microsoft.com/support/kb/articles/q132/5/45.asp) Why Do I Get the Message "Atdisk.sys failed to load" after completing the 3.51 upgrade? (http://support.microsoft.com/support/kb/articles/q136/9/90.asp) Printing Questions ------------------ I deleted a print job, and now none of my jobs print properly. How do I resolve this? (http://support.microsoft.com/support/kb/articles/q160/8/61.asp) I think I may have a damaged printer driver, but removing and reinstalling the printer in the Printers folder does not resolve the problem. How do I manually delete a printer driver in Windows NT? (http://support.microsoft.com/support/kb/articles/q135/4/06.asp) Where can I find a Windows NT printer driver for my printer? (http://support.microsoft.com/support/kb/articles/q156/0/82.asp) What Can I Do If My Printer is Not Listed in the Driver List and the Manufacturer Does Not Have a Driver? (http://support.microsoft.com/support/kb/articles/q154/6/12.asp) Miscellaneous Questions ----------------------- I installed Windows 95, and now I can no longer start Windows NT. How do I restore the ability to dual boot my computer? (http://support.microsoft.com/support/kb/articles/q136/5/47.asp) When I start my computer, I receive an error message stating that the Ntoskrnl.exe file is missing or corrupt. What should I do? (http://support.microsoft.com/support/kb/articles/q124/5/50.asp) When I attempt to reinstall TCP/IP or add the TCP/IP service, I receive the error message "The registry subkey already exists" or "Unable to remove name space provider." How do I resolve this? (http://support.microsoft.com/support/kb/articles/q151/2/37.asp) When I attempt to run the repair process from the Emergency Repair Disk (ERD), I receive the error message "Setup has determined that your file system is corrupt." What should I do? (http://support.microsoft.com/support/kb/articles/q121/5/17.asp) I changed some settings in Windows NT. Now when I start my computer I receive the error message "Windows NT could not be started as configured. A previous working configuration was used instead." How do I resolve this? (http://support.microsoft.com/support/kb/articles/q135/5/27.asp) How do I create a set of Windows NT boot floppy disks like those included with the retail package? (http://support.microsoft.com/support/kb/articles/q131/7/35.asp) Can I connect to MSN, The Microsoft Network, from a computer running Windows NT 3.51? (http://support.microsoft.com/support/kb/articles/q166/0/90.asp) How do I connect a Windows NT 3.51-based computer and a Windows 95-based computer using a null-modem cable? (http://support.microsoft.com/support/kb/articles/q142/0/65.asp) How can I reinstall an NT client's Mail or Schedule+? (http://support.microsoft.com/support/kb/articles/q136/0/35.asp) Why do some AT command scheduled events not run when they're supposed to? (http://support.microsoft.com/support/kb/articles/q113/0/73.asp) Why Does Windows NT 3.51 Hang When I Do a Shutdown? (http://support.microsoft.com/support/kb/articles/q135/9/96.asp) Additional query words: ====================================================================== Keywords : kbWinNT351 Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : :3.51 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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