DOCUMENT:Q296667 06-AUG-2002 [sms] TITLE :SMS: French SMS 2.0 SP3 Contains an Incorrect Colleval.dll File PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP3 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If Collection Evaluator logging is enabled, the Colleval.log file may contain the following error message: Failed to manage files in inbox. Will retry in 120 minutes CAUSE ===== The French release of Systems Management Server (SMS) 2.0 Service Pack 3 (SP3) includes an incorrect Colleval.dll file. This results in a backlog of .psd files on secondary sites that have been upgraded to SP3. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. Note that the SMS 2.0 SP 3 French download that is available from http://www.microsoft.com/smsmgmt/downloads/sms20sp3.asp has been updated to include this fix. MORE INFORMATION ================ For additional information about how to enable logging for the Collection Evaluator component, see the "Sophisticated Logging Capabilities" section of the following Microsoft Knowledge Base article: Q241001 SMS: Troubleshooting Server, Component, and Hierarchy Issues Additional query words: prodsms ====================================================================== Keywords : kbsms120 kbsms120bug kbsms200preSP4fix Technology : kbSMSSearch kbSMS200SP3 Version : :2.0 SP3 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.