DOCUMENT:Q296083 07-NOV-2001 [sna] TITLE :SNA Server DLC Connection Fails Through Cisco DLSw and VLAN PRODUCT :Microsoft SNA Server PROD/VER::3.0,4.0 OPER/SYS: KEYWORDS:kbDSupport sna4 tslic_tslic ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 4.0 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Data Link Control (DLC) connection is activated in SNA Server or Host Integration Server (HIS) 2000 and the connection is through a Cisco Systems router that is implementing Data Link Switching (DLSw) (DLC protocol tunneled in IP) in a virtual LAN (VLAN) Ethernet environment, the connection attempt may fail. The application event log may post an event 230, "remote station not responding." If the VLAN software is shut down so only DLSw is operational, the connection attempt will be successful. If several Host Integration Server 2000 or SNA Server servers are on one segment, another symptom is that some but not all of the servers will connect, but not the same servers each time. CAUSE ===== SNA Server or Host Integration Server 2000 is sending polls to the destination address specified in the connection configuration, but no response is returned from the destination. RESOLUTION ========== Update the Cisco routers that are implementing the VLAN and switching "fabric" to IOS release 12.1.6. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kbDSupport sna4 tslic_tslic Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ300 kbSNAServ400 Version : :3.0,4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.