DOCUMENT:Q293844  06-AUG-2002  [sms]
TITLE   :SMS: Troubleshooting "outstanding devices in our presence" when
PRODUCT :Microsoft Systems Management Server
PROD/VER::2.0 SP2,2.0 SP3
OPER/SYS:
KEYWORDS:kbsms200 kbsms200fix kbDiscovery kbsms200preSP4fix

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Systems Management Server versions 2.0 SP2, 2.0 SP3 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about modifying the registry. Before you 
modify the registry, make sure to back it up and make sure that you understand how to restore 
the registry if a problem occurs. For information about how to back up, restore, and edit the 
registry, click the following article number to view the article in the Microsoft Knowledge Base:

   Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

Network Discovery may become stuck and begin to repeat the following two log
statements:

 - DC: Protocol module <AD_ADM.dll> reports it is still busy while
   checking idle state.

 - ADM: Returning busy from idle status due to outstanding devices in our
   presence.

CAUSE
=====

Network Discovery is waiting for an "outstanding" device.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

   Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
   Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.


Additional query words: prodsms netdisc outstanding

======================================================================
Keywords          : kbsms200 kbsms200fix kbDiscovery kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200SP2 kbSMS200SP3
Version           : :2.0 SP2,2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.