DOCUMENT:Q291942 08-MAY-2002 [sna] TITLE :Simultaneous Queries with WMI SNA Provider May Cause "Hang" PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kbDSupport kbhis2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== Applications that use the Host Integration Server WMI (Windows Management Instrumentation) SNA status provider (Wmisnastatus.dll) to determine the status of logical units (LUs) may cause the system to stop responding ("hang") if multiple simultaneous queries are performed. Access violations may also occur when an application issues multiple WMI queries to check LU status. The specific access violations may vary but you can capture them by attaching a debugger to the Windows Management Instrumentation (Winmgmt.exe) service. CAUSE ===== The WMI SNA status provider doesn't properly synchronize requests when the provider accesses the shared memory that stores all the management data when multiple simultaneous WMI queries are issued. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Host Integration Server 2000. Additional query words: ====================================================================== Keywords : kbDSupport kbhis2000 Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.