DOCUMENT:Q287762 08-MAY-2002 [sna] TITLE :IBM SDLC Link Service Lacks Support for IRQ 7 PRODUCT :Microsoft SNA Server PROD/VER::4.0 SP4 OPER/SYS: KEYWORDS:kbDSupportkbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 SP4 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== The IBM ISA SDLC/ASYNC Communications Adapter (PN 42H4332) supports IRQs, including the use of IRQ 7. However, this IRQ is not supported by the SNA Server's IBM SDLC Link Service, which supports IRQs 3, 4, and 5. RESOLUTION ========== SNA Server 4.0 -------------- A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft SNA Server version 4.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: +----------------------------------+ | File name | Date | Time | +----------------------------------+ | Ibmsync.sys | 04/09/2001 | 12:36 | +----------------------------------+ NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. Host Integration Server 2000 ---------------------------- A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Host Integration Server 2000 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: +----------------------------------+ | File name | Date | Time | +----------------------------------+ | Ibmsync.sys | 04/09/2001 | 12:36 | +----------------------------------+ NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0 and Host Integration Server 2000. Additional query words: ====================================================================== Keywords : kbDSupport kbbuglist kbfixlist Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400SP4 Version : :4.0 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 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