DOCUMENT:Q278937 12-JUN-2001 [sna] TITLE :APPC Print Job with AVM Commands May Print Extra Lines PRODUCT :Microsoft SNA Server PROD/VER::3.0 SP4,4.0 SP2 OPER/SYS: KEYWORDS:kbDSupport kbsna300sp4 kbsna400sp2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP4, 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== An Advanced Program-to-Program Communication (APPC) print job that contains Absolute Vertical Move (AVM) commands may print with extra blank lines when you print through the host print service that is included with SNA Server 3.0 Service Pack 4 (SP4) and 4.0 SP2. This problems occurs only if the print session in SNA Server is configured to use a Printer Definition Table (PDT) file that includes a New Line (NL) definition. CAUSE ===== The virtual print driver (Winvprt.dll) that is used by the host print service is not correctly updating the current print line when it processes a NL for a print session by using a PDT that contains a NL definition. An AVM command that is issued after a NL causes an incorrect number of Line Feeds (LF) to be issued because of the incorrect value for the current print line. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 3.0 SP4 and SNA Server 4.0 SP2. This problem was first corrected in SNA Server 4.0 Service Pack 3. MORE INFORMATION ================ For additional information about APPC printing, AVM commands, and PDTs, click the article number below to view the article in the Microsoft Knowledge Base: Q195402 Absolute Vertical Move Command Handled Incorrectly If PDT Used Additional query words: 2 3 ====================================================================== Keywords : kbDSupport kbsna300sp4 kbsna400sp2 Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP2 kbSNAServ300SP4 Version : :3.0 SP4,4.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.