DOCUMENT:Q276242 13-JUN-2001 [sna] TITLE :SNA Service Table Objects Increased from 1 KB to 4 KB PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== On an SNA Server or Microsoft Windows NT workstation that is running the SNA Windows NT client software, the following event may be posted in the application log of the event viewer: Event ID: 563 Description: The service table is full: too many network resources active These events are typically seen on SNA Servers where many different SNA clients are running transaction programs (TPs) that can be invoked. CAUSE ===== The Service Table (ST) has reached the maximum objects allowed. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3. This problem was first corrected in SNA Server 4.0 Service Pack 4.NOTE: There is no hot fix for SNA Server 3.0, however this feature is included in Host Integration Server 2000. This feature only applies to SNA Server and the SNA WinNT client, not the SNA Windows 95 or Windows 98 client. MORE INFORMATION ================ All SNA Server services and resources are required to register themselves in the SNA Service Table. All SNA Servers (and SNA clients) have there own ST that is used internally to manage the resources that are being used on that computer. Because the ST is a dynamic-memory allocated table, the SNA Server service (and SNA clients) locates the needed services through the ST within that current SNA Server subdomain. Some examples are: - One entry for every SNA Server service that is running in the domain. - One entry for every SNA Server configuration server (SnaBase) that is running in the domain (that is, primary and back-up servers). - One entry for each active Windows process that uses the client API interfaces (for example, the 3270 and 5250 Applets each take one entry). - One entry for every TP that can be invoked that is registered on the client computer. Additional query words: ====================================================================== Keywords : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.