DOCUMENT:Q276218 13-JUN-2001 [sna] TITLE :Win9x 3270 Client May Not Unload from Memory on Windows 98 PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbSNA400sp4fix kbSNA400PreSP4fixkbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run the Win9x 3270 Client or any other third-party software, when you shut down the application, some dynamic-link libraries (DLLs) and executables may be left in memory and may not be unloaded. If you are using System Information (Sysinfo.exe) from Windows 98, you may note that the following files are left in memory when you use the SNA Server Win3270.exe application: - Cfgs3270.dll - Win3270.exe These files remain in memory after SnaBase is shut down. If you start up a new client and then shut it down, multiple copies of these files are loaded, causing available memory to eventually be used up. This problem occurs only when you are using named pipes as the network transport. If you use TN3270 or Transfer Control Protocol/Internet Protocol (TCP/IP) for client connectivity, this problem does not occur. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0. This problem was first corrected in SNA Server 4.0 Service Pack 4. Additional query words: sp1 sp2 sp3 3rd-party 3rd party ====================================================================== Keywords : kbSNA400sp4fix kbSNA400PreSP4fix kbbuglist kbfixlist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.